Upper North Shore & Hornsby · Personal injury lawyer help

Personal injury lawyer help for people in Brooklyn

General information about motor accident injury claims in NSW, not legal advice.

Two questions come up after almost every crash: what should I be doing now, and do I need a lawyer? The first answer is much the same for everyone. Get treated, keep records, and lodge your claim on time. The second depends on your injury and on what the insurer decides. For people in Brooklyn, our free claim check covers both, and there's no obligation to take any step we suggest.

Postcode: 2083

  • Free claim check, no obligation
  • By phone & online, no office to visit
  • Helping people in Brooklyn & Cowan

Brooklyn: the local side of an injury claim

If you rode the Old Pacific Highway north of Berowra before the crash and can't now, record it. Activities you have had to give up belong in your diary as much as pain does. Think about the places you go each week, like the Brooklyn marina. Note what has become harder since the crash, and roughly when it started. A lawyer or doctor can use those notes; memory rarely holds them for long. An emergency department such as Hornsby Ku-ring-gai Hospital deals with what is urgent on the day. Symptoms that surface later, like headaches or low mood, won't be in those notes, so tell your GP as they appear.

Being some distance from Gosford doesn't narrow your options. From Brooklyn, the claim check happens by phone and online, so your energy can go into treatment rather than travel.

Region
Upper North Shore & Hornsby
Postcode
2083
Local landmarks
Brooklyn marina · Brooklyn public wharf
Nearest public hospital
Hornsby Ku-ring-gai Hospital
Distance to Gosford
~18 km

Is it time to talk to a lawyer about your injury?

Most people hurt in a motor accident spend far more time with doctors than with lawyers, and many never need a lawyer at all. These lists show where legal help tends to matter for an injury claim.

Often worth talking to a lawyer

  • New symptoms have appeared and the insurer doesn't accept they came from the crash
  • You've been asked to see the insurer's doctor and you're worried about the result
  • Your injury isn't improving and you're unsure what that means for your claim
  • An offer has arrived and you can't tell whether it reflects your injury

You may not need one

  • Your symptoms have settled and you expect no lasting effects
  • Your injury is healing well and treatment is being paid for
  • Your claim is accepted and nothing the insurer has decided worries you

If your injury has changed, or you're not sure your treating team has the full picture, a fresh look can help. We can suggest doctors and allied health who know CTP and the Certificate of Fitness.

Not quite your situation?

  • Injured at work rather than on the road? That is usually a workers compensation claim, which runs under different rules from CTP. The free claim check can point you to the right help. Free claim check
  • If you are still working out what kind of claim covers your injury, and what compensation means, the compensation lawyer page starts there. Compensation lawyer in Brooklyn
  • If your question is how to check a solicitor and what the relationship involves, see the personal injury solicitor page. Personal injury solicitor in Brooklyn
  • If your injury is serious or may be permanent, the injury compensation lawyer page explains what that means for compensation. Injury compensation lawyer in Brooklyn

How injury claims work in NSW

In NSW, compensation for an injury usually runs through a scheme rather than a simple lawsuit, and which scheme depends on how you were hurt. If the injury came from a motor accident on or after 1 December 2017, it is generally claimed through CTP insurance under the Motor Accident Injuries Act 2017. That is the kind of claim we help with, whether you were driving, a passenger, riding, cycling or on foot.

Read next:What a CTP claim is

Your GP, your treating team and the notes they keep

Treatment and care that is reasonable and necessary for your injuries is generally paid for by the insurer, within your benefit periods. The insurer decides each request, and its decisions can be reviewed. Your part is to follow the treatment plan, turn up to the sessions arranged for you, and keep copies of certificates and reports. Gaps in treatment are hard to explain later.

If the insurer arranges its own examination

An examination with a doctor the insurer picks is generally worth attending. Describe your symptoms accurately, then make a short note of what happened while it is fresh.

Read next:The Certificate of FitnessInsurer medical examinations

How the injury affects work and daily life

The effect of an injury on your life is a large part of any claim, and it's often the least recorded. Time off shows up in payslips. What doesn't show up is the lifting you now avoid, the shifts you swapped, the sport you stopped, or the help you need with children or shopping. Note these as they happen, with dates, in plain words.

Don't forget the costs of being injured. Medicines, taxis or parking for treatment, a pillow or brace your physio suggested: keep the receipts, even small ones, in one place. The insurer generally pays for treatment and care that is reasonable and necessary, and receipts are how you show what you've spent along the way.

Read next:CTP claims for self-employed and gig workers

Records worth keeping from now on

These are records only you can make, and they are easiest to make as things happen. None of them proves a claim on its own. Together they show how the injury has affected you, which is what a doctor, an insurer or a lawyer needs to understand.

  • Copies of every form, email and letter you send the insurer
  • Photos of visible injuries, taken again every week or so as they change
  • Everyday tasks you now need help with, and who is helping
  • A dated log of every GP, specialist, physio and hospital visit
  • A current list of your medications and doses, updated when they change
  • Receipts for medicines, treatment, aids and travel to treatment

General information, not legal advice. Your records support a claim; they don't decide it. Time limits apply.

An older man and a younger woman working through something together on a laptop at home

Free claim check

Hurt in a crash? Check where your claim stands

Free and no obligation. If your case calls for a lawyer, we'll connect you with an independent one experienced in motor accident claims.

Free · No obligation

How to choose a lawyer if you need one

Useful questions for a lawyer are simple ones. Have you run many NSW CTP claims? Who will I deal with most of the time? How will you tell me what's happening, and how often? What will you need from me? Listen for plain answers. A lawyer who explains things clearly at the start is more likely to keep doing so.

It's fine to speak to more than one lawyer before deciding, and fine to take a day to think. You shouldn't feel pressed to sign on the spot. If we connect you with an independent lawyer after your claim check, you remain free to decide not to go ahead with them.

Read next:Choosing a CTP lawyer

What a personal injury lawyer needs to know first

Expect to be asked what happened, in your own words, and what has happened since. The lawyer is listening for the things that shape a claim: the date, whether someone else caused the crash, how serious the injury looks and whether the insurer has already decided anything. If you don't know an answer, say so. A guess causes more trouble later than a gap does.

  • Who else was involved, and in which vehicles?
  • Have you lodged a claim yet, and on what date?
  • Have you signed anything about the accident?
  • Were you hurt or unwell in the same area before?

Read next:What to do after a car accident

When an injury changes over time

Injuries rarely follow a straight line. Some improve and then flare. Some that seemed slight at first turn out to be more serious, and some symptoms, like headaches, poor sleep or anxiety, appear weeks later. Record each change as it happens: what's different, when you noticed it, and whether you told your doctor. Dated notes like these are what let a doctor connect a later problem to the crash.

Don't tidy up your records

Keep your notes plain and honest, with good days included. An accurate record carries more weight than one that looks as if it was written for the claim.

Read next:Injuries after a car accident

Getting help at the right time

Get in touch when something changes: a new symptom, a letter from the insurer, a return to work that isn't working, or an offer you're unsure about. Those are the points where advice tends to matter. Many people simply want someone to confirm they're on track, which is a good reason too. We'll tell you honestly if you don't need a lawyer.

Read next:What help do I need? Quick check

Frequently asked questions

Ready to talk it through?

Get a free, no-obligation claim check. It's the first step toward understanding where your claim stands and what help it needs.

CTP Lawyer is not a law firm. This page is general information, not legal advice; the independent lawyer you speak with can advise on your own situation.

Call now(02) 7238 7379Free claim check