Claim scenarios
CTP claim scenarios
Every accident is different. Here’s how a CTP claim generally works across some of the situations people ask about most, and what to watch for.


At-Fault Driver Claims
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Uninsured or Unidentified Vehicle
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Pre-Existing Condition Aggravation
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Fatality and Dependency Claims
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Multiple-Vehicle Accidents
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Pedestrian Hit by a Car
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Cyclist Hit by a Car
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Motorcycle Accidents in NSW
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E-Scooter or E-Bike Accident
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Passenger in a Friend's Car
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Rideshare or Taxi Passenger Accident
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Child Injured in a Car Accident
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Rear-End Collision
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Accident While Pregnant
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Accident on a Learner or P-Plate
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Denied, cut off, disputed, or just not sure what you're entitled to? Tell us what's happened and we'll talk it through in plain English.
- We look at where your claim is up to — the insurer's decisions, the time limits, and what's in dispute.
- If your case calls for a lawyer, we can connect you with an independent specialist CTP lawyer. You choose whether to go ahead.
- If what you need is treatment rather than a lawyer, we'll say so — and refer you to a doctor or allied health provider.
- Free, with no obligation. Many claims never need a lawyer — if yours doesn't, we'll tell you.
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CTP Lawyer is not a law firm and doesn't give legal advice. General information only — the independent lawyer you speak with can advise on your situation.