Last updated · General information, not legal advice
Overview
E-scooters and e-bikes sit in a newer, fast-changing part of NSW law, and the rules can differ depending on the device and whether it's privately owned or hired. The most important distinction for a CTP claim is what caused your injury: if you were hit by, or collided with, a motor vehicle that needs a Green Slip (a car, ute, truck, motorcycle or bus), you can generally make a CTP claim against that vehicle's insurer in the ordinary way. If your injury happened with no such vehicle involved — a single-rider fall, or a collision with another e-scooter or a pedestrian — CTP generally doesn't apply.
Key points
- CTP generally applies only where a car, motorcycle, truck, bus or other Green Slip vehicle was involved
- A collision between an e-scooter/e-bike and another rider or pedestrian usually isn't a CTP matter
- Fault follows the same road rules as any other vehicle interaction
- Whether your device met NSW's rules for power, speed and where it can be ridden can be relevant
- Hired e-scooters may carry their own separate insurance worth checking
Your situation
Work out where you stand
How we help
Because eligibility genuinely depends on exactly what happened, a free claim check is a useful first step to work out whether CTP applies to your accident at all, and if not, what other options might. Where a motor vehicle was involved, or the legal position is unclear, we'll connect you with an independent lawyer who can advise on the specifics. Whichever pathway applies to your accident, getting assessed by a doctor experienced with CTP claims is a sensible first step regardless. See doctors and allied health for CTP claims for help finding providers.
What this means
If a car, ute, truck, motorcycle or bus was involved in your e-scooter or e-bike accident, you can generally claim against that vehicle's CTP insurer, with fault assessed under the same road rules as any other collision. If no such vehicle was involved, CTP generally won't cover the incident, and other options — a public liability claim if a footpath or infrastructure defect contributed, or, for a hired device, the operator's own insurance — may be worth exploring instead. Whether your device and riding met NSW's current e-scooter and e-bike rules (power and speed limits, where it can legally be ridden) can also factor into how fault is assessed. These rules have changed recently, so check the current position.
This is general information, not legal advice. Rules depend on your accident date and circumstances, and they change — check the current scheme rules with SIRA and get advice about your own situation.
