Road users outside a car face questions drivers rarely do. Does a solo motorbike crash count? Is a bicycle covered? What about an e-scooter, a bus or a delivery job? People from Strathfield can use our free claim check by phone or online to get plain answers, then be pointed to the right help, which is often simpler than they expect.
Inner West · Motor vehicle accident claims
Motor vehicle accident lawyer help for Strathfield
Riders, pedestrians, cyclists and passengers: whether the NSW motor accident scheme covers what happened to you.
Postcode: 2135

- Free claim check, no obligation
- By phone & online, no office to visit
- Helping people in Strathfield & Strathfield South
Motor accidents near Strathfield: the local picture
Shopping strips such as King Street in Newtown and Marrickville Road are busy with people on foot. If a vehicle hit you while crossing, the claim goes to its insurer, whether or not you drive yourself. Around Strathfield station, people step on and off buses, cross to platforms and wait for rideshare pick-ups. A person hit on foot there, or hurt getting out of a vehicle, may have a motor accident claim. Riders and cyclists share Parramatta Road, Liverpool Road and Homebush Road with cars and heavy vehicles. If a vehicle forced you off or turned across you, you may have a claim against its insurer even without contact.
Busy places such as Strathfield Plaza, Strathfield Park and Strathfield Square bring people on foot, cyclists and turning cars together. A pedestrian hit in a car park open to the public may still have a CTP claim, depending on the details.
- Region
- Inner West
- Postcode
- 2135
- Getting around
- Strathfield station · Strathfield bus interchange
- Main roads
- Parramatta Road · Liverpool Road
- Local landmarks
- Strathfield Plaza · Strathfield Park
- Nearest public hospital
- Concord Repatriation General Hospital
The motor accident test, in plain terms
In NSW, a motor accident is generally an incident involving the use or operation of a motor vehicle that causes an injury. You don't need to have been driving, or even in a vehicle. A pedestrian, a cyclist, a pillion passenger and a bus passenger can all be injured in a motor accident. For accidents from 1 December 2017, the Motor Accident Injuries Act 2017 sets the rules.
Getting into or out of a vehicle is a common grey area. If a passing car hit you as you stepped out, or your driver moved off while you were halfway out, the injury may come from the use of a motor vehicle. Whether it does depends on exactly what happened, so write it down while it's fresh and have it checked.
Cyclists, e-bikes and e-scooters
Cyclists often assume they need insurance of their own to claim. They don't. The claim runs through the CTP insurance of the motor vehicle involved, so if a car, truck, bus or motorbike hit you while you were riding, it generally goes to that vehicle's insurer. Solo falls, collisions with other cyclists and crashes caused only by the road surface usually sit outside the scheme.
Where a shared path crosses a driveway or a car park entry, bikes and cars meet at an angle drivers don't always check. If a car pulling in or out hit you there, you may have a claim against its insurer. Photograph the path markings, any give-way signs and the view the driver would have had.
Read next:Cyclist accident claims
Trucks and heavy vehicles
Something falling from a truck, such as an unsecured load or a trailer coming loose, can be part of the truck's use or operation, so its CTP insurer may be responsible. Note the company name, any fleet number and the registration if you can. Company markings and the direction it was heading make a truck much easier to trace later.
Interstate trucks are a constant presence on the Hume, Pacific and Newell highways. A crash with one in NSW is generally still handled under the NSW scheme, though identifying the insurer can take longer. Make sure the claim records the truck's home state and the precise location, so the paperwork doesn't stall.

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Tell us how you were travelling and what happened. We'll say whether it looks like a motor accident claim and who can help.

Which crashes count as a motor accident
Whether you can make a motor accident claim depends on whether a motor vehicle was involved in how you were hurt, not on whether you were driving. Use the two lists as a rough guide. The details decide the harder cases.
Usually a CTP (motor accident) claim
- A car, truck, bus or motorbike hit you while you were walking, riding or cycling
- You were a pillion, or a passenger on a bus, in a taxi or in a rideshare car
- Someone opened the door of a parked car into your path
- An unsecured load or a loose trailer caused your crash (generally)
- A driver forced you off the road without touching you (it turns on the evidence)
Often not a CTP claim: check first
- You came off your bicycle and no motor vehicle played any part
- An e-scooter or bicycle rider knocked you down on a footpath
- You were hurt at a track day, race meeting or other closed-circuit event
- A pothole or loose gravel was the only cause of your fall
- A quad bike or unregistered trail bike on private land was involved
General information, not legal advice. Whether an incident is a motor accident depends on the facts. Time limits apply.
Walking, crossing and car parks: pedestrian claims
Not every pedestrian injury happens on a street. Shopping centre, station and hospital car parks are open to the public, and a person hit there by a car that is reversing or turning can usually claim. A vehicle rolling down a home driveway can also be a motor accident, sometimes involving a child and a family car. The details matter, so check before assuming you can't claim.
For an older person, being knocked down by a vehicle can mean weeks away from home and help with everyday tasks afterwards. Record what support they now need, from shopping to personal care. Age doesn't affect the right to claim, and a family member can help manage the claim if the injured person agrees.
Read next:Pedestrian accident claims
Riders: solo crashes, gear and lane position
Arguments in rider claims tend to centre on where the bike was and whether it was visible. Lane position, moving between lanes of slow traffic, headlights and the driver's sightline all come up, and the road rules for motorcycles are detailed. Write down what you were doing and where, as precisely as you can, and have someone who knows those rules look at it before you accept a fault finding.
When a pothole, oil or loose gravel is the only reason a rider came down, there is usually no other vehicle's Green Slip to claim against. The rider's own bike insurer may still pay statutory benefits. Any complaint about how a road was maintained sits outside CTP, with its own rules and time limits, so get advice early if that's your situation.
Read next:Motorcycle accident claims
Evidence by road user
For pedestrians, the key evidence is usually outside your control: shop, station, bus and council cameras, and dashcams in passing cars. Ask for footage in writing as early as you can. Witnesses who saw where you were crossing matter too. A police report and the ambulance record complete the picture of where and how the vehicle hit you.
- Helmet, handlebar or dashcam footage, saved as the original file
- Photos of the crossing, lane markings or bike lane
- Written requests for shop, station or bus footage
- A screenshot of the rideshare or delivery trip
Read next:At-fault self-check
A motor accident lawyer: when it's worth a call
Many riders, cyclists and pedestrians run their own claim once it's clear the crash counts as a motor accident. Advice matters more when cover is questioned, several parties are involved or the injuries are serious. These lists are a rough guide.
Often worth talking to a lawyer
- Your injuries include fractures, a head injury or nerve damage
- The crash happened near a state border and the scheme is unclear
- The insurer says your riding gear or helmet made your injuries worse
- A heavy vehicle was involved and several parties are pointing at each other
You may not need one
- What you need first is a doctor to treat and record your injuries
- The crash clearly involved a registered vehicle and nobody disputes cover
- You were a bus or rideshare passenger and the insurer has accepted the claim
Riders, cyclists and pedestrians often have several injuries at once. We can point you to doctors and allied health who work with CTP claims and can record each one on the Certificate of Fitness.
Not quite your situation?
- If you were driving or a passenger in a car and the question is who caused the crash, the car accident lawyer page fits better. Car accident lawyer in Strathfield
- If the vehicle that hit you drove off or had no insurance, or you aren't sure what claim this is, start with the car accident claim page. Car accident claim in Strathfield
- If you already know it's a motor accident and just want to know whether a lawyer is worth it, see the CTP lawyer page. CTP lawyer in Strathfield
Frequently asked questions
On an e-bike, generally yes: you're usually in the same position as a pedal cyclist, and the claim goes to the car's CTP insurer. On an e-scooter, it's less certain. The scooter has no Green Slip, but the car does, so a claim against the car's insurer may still be possible. Expect questions about where you were riding and the type of device. Make a police report and get advice before accepting a refusal.
Often it's CTP. Rideshare platforms commonly treat drivers as independent contractors, not employees. On that footing you claim like any other injured driver: benefits through the Green Slip of the vehicle at fault, which is your own car's if you caused the crash, and a possible damages claim where another driver was to blame. If your arrangement actually makes you an employee, the position may be different, so have it checked.
Generally, yes. For a crash that happened in NSW, the NSW scheme usually applies, even when the vehicle is registered elsewhere. Identifying the right insurer can take a little longer, so give the insurer or CTP Assist the truck's plate, its state of registration, any company name and the exact location. Don't wait for that to be sorted before lodging, because the usual time limits still run from the date of the crash.
You may be able to. Contact isn't what decides it. If the way another vehicle was driven caused you to crash, for example by pulling out or cutting across your line, you may have a claim against that vehicle's CTP insurer. The difficulty is proof. Look for witnesses, helmet-camera or dashcam footage and any part of the registration. Write down where the vehicle came from and what it did while it's fresh.
Buses carry CTP insurance like any registered vehicle, and a pedestrian hit by one generally claims through that policy. Write down the route, the time, which way the bus was heading and the nearest stop. Transport operators commonly have cameras inside and outside their buses, so put a request in writing quickly. CTP Assist on 1300 656 919 can help you identify the insurer if you can't work it out.
A child who was 16 or under at the time can get the treatment and care they need for as long as they need it, and that doesn't depend on fault, even if they ran onto the road. A parent or guardian usually lodges the claim with the car's CTP insurer. Other entitlements may depend on fault and the injury. Keep school and medical records together, as some effects only become clear over time.
Motor vehicle accident lawyer: suburbs near Strathfield
Related reading
- How motor accident compensation works in NSW
- Crashes while driving for work
- Gathering medical evidence
- At fault vs not at fault
- Fractures
- Knee Injury
- Hip Injury
- Pelvic Injury After a Car Accident
- Wrist and Hand Injury
- Motorcycle Accidents in NSW
- Pedestrian Hit by a Car
- Cyclist Hit by a Car
- Rideshare or Taxi Passenger Accident
- CTP claims for motorcyclists
- CTP claims for pedestrians
- CTP claims for cyclists
- CTP claims for rideshare drivers
- Inner West: area guide
- CTP Lawyer Help in Sydney
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CTP Lawyer is not a law firm. This page is general information, not legal advice; the independent lawyer you speak with can advise on your own situation.