If you were hurt near South Turramurra while riding a motorbike, cycling, walking, or travelling in a truck, bus, taxi or rideshare, the first question is whether it counts as a motor accident. In broad terms, NSW CTP covers injuries caused when a registered motor vehicle is used or operated. Most crashes with one are covered. Some are not. Our free check sorts out which side of that line you're on.
Upper North Shore & Hornsby · Motor vehicle accident claims
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Is it a motor accident? A quick guide
Generally, the CTP scheme covers injuries caused by the use or operation of a registered motor vehicle in NSW. Most crashes involving one are covered, whoever you were. The edge cases are technical, so if yours sits in the right-hand column, ask before ruling anything out.
Usually a CTP (motor accident) claim
- A car, truck, bus or motorbike hit you while you were walking, riding or cycling
- You were a pillion, or a passenger on a bus, in a taxi or in a rideshare car
- Someone opened the door of a parked car into your path
- An unsecured load or a loose trailer caused your crash (generally)
- A driver forced you off the road without touching you (it turns on the evidence)
Often not a CTP claim: check first
- You came off your bicycle and no motor vehicle played any part
- An e-scooter or bicycle rider knocked you down on a footpath
- You were hurt at a track day, race meeting or other closed-circuit event
- A pothole or loose gravel was the only cause of your fall
- A quad bike or unregistered trail bike on private land was involved
General information, not legal advice. Whether an incident is a motor accident depends on the facts. Time limits apply.
Local roads and transport near South Turramurra: who gets hurt, and how
Freight uses NorthConnex and the M1, but local delivery trucks still travel Pennant Hills Road and the Pacific Highway. A crash with one is claimed through the truck's CTP insurer, like any other vehicle. Around Turramurra station, people step on and off buses, cross to platforms and wait for rideshare pick-ups. A person hit on foot there, or hurt getting out of a vehicle, may have a motor accident claim. On Kissing Point Road or a side street, a crash with a motor vehicle is generally a CTP matter. If only the road surface brought you down, a cyclist usually has no CTP claim, though a motorcyclist's own Green Slip may still pay.
If you were hurt near Lane Cove National Park, ask nearby businesses, and the venue if there is one, to keep camera footage. It's often kept only briefly, and it can show how a vehicle and a person on foot or on a bike met.
- Region
- Upper North Shore & Hornsby
- Postcode
- 2074
- Getting around
- Turramurra station · bus services to Turramurra and Macquarie Park
- Main roads
- Kissing Point Road · Vernon Street
- Local landmarks
- Lane Cove National Park
- Nearest public hospital
- Hornsby Ku-ring-gai Hospital
What counts as a motor accident
You don't need to own a car or hold a licence to claim under the CTP scheme. What you need is an injury caused by a motor vehicle being driven or used. Once that's established, the usual rules apply: most people can claim statutory benefits whoever was at fault, and a damages claim may be possible where another driver was at fault and the injury is more than a threshold injury.
Where you were matters too. Crashes on public roads are the core of the scheme, but a car park open to the public or a driveway can also be covered, depending on how the vehicle was being used. A crash at a racetrack, or on private land with an unregistered vehicle, usually isn't. When the setting is unusual, get it checked before assuming either way.
If you were on foot
Not every pedestrian injury happens on a street. Shopping centre, station and hospital car parks are open to the public, and a person hit there by a car that is reversing or turning can usually claim. A vehicle rolling down a home driveway can also be a motor accident, sometimes involving a child and a family car. The details matter, so check before assuming you can't claim.
For an older person, being knocked down by a vehicle can mean weeks away from home and help with everyday tasks afterwards. Record what support they now need, from shopping to personal care. Age doesn't affect the right to claim, and a family member can help manage the claim if the injured person agrees.
Read next:Pedestrian accident claims

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If you were on a bike or e-scooter
Dooring is one of the more common ways cyclists are hurt in busy streets. A car door opened into your path is generally part of using that car, even while it's parked, so the injury claim goes to its CTP insurer. Before the car leaves, record its plate and who opened the door, and photograph the door and where you fell.
E-scooters raise a question of their own. A scooter isn't covered by CTP insurance itself, so if a scooter rider knocked you down on a footpath, a CTP claim is unlikely and another path may apply. If a car hit you while you were on a scooter, a claim against the car's insurer may still be possible. Have the specific facts checked.
Read next:Cyclist accident claims
If you were on a motorbike
Arguments in rider claims tend to centre on where the bike was and whether it was visible. Lane position, moving between lanes of slow traffic, headlights and the driver's sightline all come up, and the road rules for motorcycles are detailed. Write down what you were doing and where, as precisely as you can, and have someone who knows those rules look at it before you accept a fault finding.
Riding pillion puts you in much the same position as a car passenger. You weren't steering, braking or choosing the line, so the fault question is mostly about the riders and drivers involved. Your claim goes to the insurer of whichever vehicle caused the crash, which may be the bike you were on. It is made against the insurer, never the rider personally.
Read next:Motorcycle accident claims
If a heavy vehicle was involved
Heavy-vehicle crashes often draw in more people than a car crash: an operator, perhaps a separate trailer owner, a company that loaded the truck, and other drivers. Your injury claim still starts in one place, the CTP insurer of the vehicle at fault. Questions about the other parties can wait, and a lawyer can look at them if a damages claim follows.
Injuries from a crash with a heavy vehicle are often serious: fractures, head injuries and injuries to the spine. Medical evidence needs to cover every injury, and early legal advice can be worth having because more parties and more records are involved. That doesn't mean you need a lawyer to lodge, only that the file can become complex.
Evidence by road user
If you ride, your own devices may hold the strongest evidence. Helmet and handlebar cameras, bike computers and tracking apps can show your speed, your line and the moment of impact. Copy the original files somewhere safe straight away, before a device loops over them, and don't trim or edit anything. Keep your damaged helmet and gear as they are.
- Your ride-tracking or GPS file from the day
- The vehicle's registration, company name or route number
- Your damaged helmet and gear, kept unrepaired
- Written requests for shop, station or bus footage
Read next:At-fault self-check
Do you need a lawyer after a motor accident?
The CTP scheme covers most road users, but the edge cases are where people get stuck. If the insurer says your crash isn't a motor accident, or your working arrangement complicates things, advice is often worth having.
Often worth talking to a lawyer
- The crash happened near a state border and the scheme is unclear
- Cover is disputed because you were riding an e-bike or e-scooter
- Your injuries include fractures, a head injury or nerve damage
- A driver forced you off the road without contact and denies it
You may not need one
- Your injuries are healing and treatment is being approved
- You only need help working out which insurer to contact
- What you need first is a doctor to treat and record your injuries
If treatment is what you need now, start there. We can put you in touch with doctors and allied health experienced with CTP claims, who can complete the Certificate of Fitness and link your injuries to the crash.
Not quite your situation?
- If you were driving or a passenger in a car and the question is who caused the crash, the car accident lawyer page fits better. Car accident lawyer in South Turramurra
- If the vehicle that hit you drove off or had no insurance, or you aren't sure what claim this is, start with the car accident claim page. Car accident claim in South Turramurra
- If your real question is whether you need a lawyer at all for a CTP claim, the CTP lawyer page answers that directly. CTP lawyer in South Turramurra
Frequently asked questions
A child who was 16 or under at the time can get the treatment and care they need for as long as they need it, and that doesn't depend on fault, even if they ran onto the road. A parent or guardian usually lodges the claim with the car's CTP insurer. Other entitlements may depend on fault and the injury. Keep school and medical records together, as some effects only become clear over time.
Sometimes. The test is whether the injury came from the use or operation of a motor vehicle. A passing car striking you as you open the door, or a bus pulling away while you're still on the step, can qualify. Slipping on a wet kerb with no vehicle movement involved usually won't. Note the vehicle, the time and exactly what moved, photograph the spot, and see a doctor promptly.
Often it's CTP. Rideshare platforms commonly treat drivers as independent contractors, not employees. On that footing you claim like any other injured driver: benefits through the Green Slip of the vehicle at fault, which is your own car's if you caused the crash, and a possible damages claim where another driver was to blame. If your arrangement actually makes you an employee, the position may be different, so have it checked.
Usually, yes. A car reversing out of a bay is a motor vehicle in use, and injuries caused that way are generally within the CTP scheme even though a car park isn't a street. Unusual settings, such as a private, gated area, can raise questions. Ask the centre in writing to hold its camera footage, note the bay number and the vehicle's plate, and get the facts checked if the insurer hesitates.
It usually starts as a workers compensation claim. When a crash happens while you're driving for your employer, you generally claim through the employer's insurer first, and CTP weekly payments and treatment aren't generally paid where workers compensation applies. A separate damages claim against an at-fault driver's CTP insurer may still be open. If you own your truck or work as a contractor, the answer may be different, so have your arrangements checked early.
In most cases, yes. The door belongs to a parked motor vehicle, and opening it is treated as part of using that vehicle, so your injury claim is made to its CTP insurer. That holds whether the person who opened it was the driver or a passenger. Before they leave, take the car's registration and their name, and photograph the door, your bike and where you came down. If the insurer questions cover, ask for advice.
Motor vehicle accident lawyer: suburbs near South Turramurra
Related reading
- How motor accident compensation works in NSW
- Rideshare accidents and CTP
- Crashes while driving for work
- At fault vs not at fault
- Fractures
- Knee Injury
- Hip Injury
- Pelvic Injury After a Car Accident
- Wrist and Hand Injury
- Motorcycle Accidents in NSW
- Pedestrian Hit by a Car
- Cyclist Hit by a Car
- Rideshare or Taxi Passenger Accident
- CTP claims for motorcyclists
- CTP claims for pedestrians
- CTP claims for cyclists
- CTP claims for rideshare drivers
- Upper North Shore & Hornsby: area guide
- CTP Lawyer Help in Sydney
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CTP Lawyer is not a law firm. This page is general information, not legal advice; the independent lawyer you speak with can advise on your own situation.