Road users outside a car face questions drivers rarely do. Does a solo motorbike crash count? Is a bicycle covered? What about an e-scooter, a bus or a delivery job? People from Menai can use our free claim check by phone or online to get plain answers, then be pointed to the right help, which is often simpler than they expect.
Sutherland Shire · Motor vehicle accident claims
A motor vehicle accident lawyer for road users in Menai
Riders, pedestrians, cyclists and passengers: whether the NSW motor accident scheme covers what happened to you.
Postcode: 2234

- Free claim check, no obligation
- By phone & online, no office to visit
- Helping people in Menai & Menai Central
Motor accidents near Menai: the local picture
Royal National Park roads such as Sir Bertram Stevens Drive draw motorcyclists at weekends, with tight bends and visitors on the road. A rider who comes off there may still have a claim, even with no other vehicle involved. Near bus stops on Alfords Point Road and Bangor Bypass, buses pull in and out, taxis and rideshare cars stop briefly, and people cross between them. Injuries in that mix are often motor accidents, so note the vehicle's registration or route number. On a route like Alfords Point Road, trucks and buses mix with motorbikes and bicycles. When a heavy vehicle is involved, note any company name or fleet number, because it helps identify the insurer.
Busy places such as Menai Marketplace, the Alfords Point Bridge and Georges River National Park bring people on foot, cyclists and turning cars together. A pedestrian hit in a car park open to the public may still have a CTP claim, depending on the details.
- Region
- Sutherland Shire
- Postcode
- 2234
- Getting around
- bus stops on Alfords Point Road and Bangor Bypass
- Main roads
- Alfords Point Road · Old Illawarra Road
- Local landmarks
- Menai Marketplace · Alfords Point Bridge
- Nearest public hospital
- Bankstown-Lidcombe Hospital
What counts as a motor accident
The CTP scheme follows the vehicle, not the person. Every registered motor vehicle in NSW carries a Green Slip, and the policy responds to injuries the vehicle causes, whether the person hurt was inside it or not. So the question for a rider, cyclist or pedestrian is simple to ask but sometimes hard to answer: was a motor vehicle part of how you were hurt?
Where you were matters too. Crashes on public roads are the core of the scheme, but a car park open to the public or a driveway can also be covered, depending on how the vehicle was being used. A crash at a racetrack, or on private land with an unregistered vehicle, usually isn't. When the setting is unusual, get it checked before assuming either way.
Bike riders and the CTP scheme
Dooring is one of the more common ways cyclists are hurt in busy streets. A car door opened into your path is generally part of using that car, even while it's parked, so the injury claim goes to its CTP insurer. Before the car leaves, record its plate and who opened the door, and photograph the door and where you fell.
E-scooters raise a question of their own. A scooter isn't covered by CTP insurance itself, so if a scooter rider knocked you down on a footpath, a CTP claim is unlikely and another path may apply. If a car hit you while you were on a scooter, a claim against the car's insurer may still be possible. Have the specific facts checked.
Read next:Cyclist accident claims
Trucks and heavy vehicles
Heavy-vehicle crashes often draw in more people than a car crash: an operator, perhaps a separate trailer owner, a company that loaded the truck, and other drivers. Your injury claim still starts in one place, the CTP insurer of the vehicle at fault. Questions about the other parties can wait, and a lawyer can look at them if a damages claim follows.
Injuries from a crash with a heavy vehicle are often serious: fractures, head injuries and injuries to the spine. Medical evidence needs to cover every injury, and early legal advice can be worth having because more parties and more records are involved. That doesn't mean you need a lawyer to lodge, only that the file can become complex.

Free claim check
Not sure if your crash counts? Ask us
Ring (02) 7238 7379 or send us the basics online. There's no charge and no obligation, and we'll tell you whether the CTP scheme covers your crash.

Is it a motor accident? A quick guide
Whether you can make a motor accident claim depends on whether a motor vehicle was involved in how you were hurt, not on whether you were driving. Use the two lists as a rough guide. The details decide the harder cases.
Usually a CTP (motor accident) claim
- A car, truck, bus or motorbike hit you while you were walking, riding or cycling
- You were a pillion, or a passenger on a bus, in a taxi or in a rideshare car
- Someone opened the door of a parked car into your path
- An unsecured load or a loose trailer caused your crash (generally)
- A driver forced you off the road without touching you (it turns on the evidence)
Often not a CTP claim: check first
- You came off your bicycle and no motor vehicle played any part
- An e-scooter or bicycle rider knocked you down on a footpath
- You were hurt at a track day, race meeting or other closed-circuit event
- A pothole or loose gravel was the only cause of your fall
- A quad bike or unregistered trail bike on private land was involved
General information, not legal advice. Whether an incident is a motor accident depends on the facts. Time limits apply.
If you were on a motorbike
A rider hit by a car or truck makes the same kind of claim a driver would, against the insurer of the vehicle at fault. A rider who came down alone isn't shut out either: the bike's own Green Slip may pay statutory benefits. For a rider found wholly or mostly at fault, those generally run for the first 52 weeks only, with no damages claim, which is still far from nothing.
Broken bones, torn ligaments, nerve damage and head injuries are common in motorcycle crashes. Those are generally not threshold injuries, which matters for how long benefits run and whether damages may be possible. Make sure each doctor records every injury, not just the most painful one, and links it to the crash in their notes.
Read next:Motorcycle accident claims
If you were on foot
Not every pedestrian injury happens on a street. Shopping centre, station and hospital car parks are open to the public, and a person hit there by a car that is reversing or turning can usually claim. A vehicle rolling down a home driveway can also be a motor accident, sometimes involving a child and a family car. The details matter, so check before assuming you can't claim.
For an older person, being knocked down by a vehicle can mean weeks away from home and help with everyday tasks afterwards. Record what support they now need, from shopping to personal care. Age doesn't affect the right to claim, and a family member can help manage the claim if the injured person agrees.
Read next:Pedestrian accident claims
Evidence by road user
For pedestrians, the key evidence is usually outside your control: shop, station, bus and council cameras, and dashcams in passing cars. Ask for footage in writing as early as you can. Witnesses who saw where you were crossing matter too. A police report and the ambulance record complete the picture of where and how the vehicle hit you.
- The vehicle's registration, company name or route number
- Photos of the crossing, lane markings or bike lane
- Your damaged helmet and gear, kept unrepaired
- Names and numbers of witnesses who stopped
Read next:At-fault self-check
Do you need a lawyer after a motor accident?
Whether you need a lawyer depends on how clear your situation is. A pedestrian hit by an identified car usually has a straightforward path. An e-scooter crash, a delivery job or a truck with several parties can be harder.
Often worth talking to a lawyer
- The crash happened near a state border and the scheme is unclear
- Cover is disputed because you were riding an e-bike or e-scooter
- You were delivering or driving for a platform and aren't sure which claim comes first
- The insurer says your crash wasn't a motor accident at all
You may not need one
- You only need help working out which insurer to contact
- You came off a bicycle alone and just need to confirm it isn't a CTP matter
- A pedestrian claim against an identified car is progressing smoothly
Riders, cyclists and pedestrians often have several injuries at once. We can point you to doctors and allied health who work with CTP claims and can record each one on the Certificate of Fitness.
Not quite your situation?
- If you were driving or a passenger in a car and the question is who caused the crash, the car accident lawyer page fits better. Car accident lawyer in Menai
- If you're not sure what kind of claim you have, or the vehicle drove off or wasn't insured, the car accident claim page sorts that out. Car accident claim in Menai
- If you already know it's a motor accident and just want to know whether a lawyer is worth it, see the CTP lawyer page. CTP lawyer in Menai
Frequently asked questions
Usually the Green Slip of whichever vehicle caused the crash. That's the rideshare car itself if your driver was to blame, or the other car if its driver was. The app company isn't the one you claim from, and neither is the driver personally. Save a screenshot of the trip showing the driver, the car's plate and the route, because app records aren't always easy to retrieve later.
Possibly. The insurer may say that boots, gloves, a jacket or a helmet would have prevented or lessened a particular injury. If it can show that on the evidence, your claim may be reduced for contributory negligence, usually by a percentage. It rarely wipes out a claim, and it can't be assumed: medical opinion about how each injury happened matters. Cyclists face the same argument about helmets. Ask how any percentage was reached.
Where the crash was the truck driver's fault, your injury claim is made to the insurer on the truck's Green Slip, as it would be for a car. You don't claim against the trucking company or the driver personally. Their records still matter, because dashcam footage, telematics and the driver's hours can help show what happened. Lodge on time and mention early that the truck may hold footage, so it can be requested before it's overwritten.
A child who was 16 or under at the time can get the treatment and care they need for as long as they need it, and that doesn't depend on fault, even if they ran onto the road. A parent or guardian usually lodges the claim with the car's CTP insurer. Other entitlements may depend on fault and the injury. Keep school and medical records together, as some effects only become clear over time.
Often, yes. Coming off alone is still a motor accident, because your motorcycle is a registered motor vehicle with its own CTP policy. That insurer may pay statutory benefits even though no one else was involved. As a rider found wholly or mostly at fault, you'd generally get benefits for the first 52 weeks only, with no damages claim. A crash caused by another vehicle, even without contact, is different, so describe exactly what happened.
Generally, yes. For a crash that happened in NSW, the NSW scheme usually applies, even when the vehicle is registered elsewhere. Identifying the right insurer can take a little longer, so give the insurer or CTP Assist the truck's plate, its state of registration, any company name and the exact location. Don't wait for that to be sorted before lodging, because the usual time limits still run from the date of the crash.
Motor vehicle accident lawyer: suburbs near Menai
Related reading
- How motor accident compensation works in NSW
- At fault vs not at fault
- Rideshare accidents and CTP
- Gathering medical evidence
- Fractures
- Knee Injury
- Hip Injury
- Pelvic Injury After a Car Accident
- Wrist and Hand Injury
- Motorcycle Accidents in NSW
- Pedestrian Hit by a Car
- Cyclist Hit by a Car
- Rideshare or Taxi Passenger Accident
- CTP claims for motorcyclists
- CTP claims for pedestrians
- CTP claims for cyclists
- CTP claims for rideshare drivers
- Sutherland Shire: area guide
- CTP Lawyer Help in Sydney
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CTP Lawyer is not a law firm. This page is general information, not legal advice; the independent lawyer you speak with can advise on your own situation.