Hurt as a passenger on a bus, in a taxi or in a rideshare car? Knocked down on foot, or doored on a bike? For people in Grafton, these are motor accidents in most cases, and the claim goes to a CTP insurer. We help you confirm it, point you to the right insurer, and tell you whether you need a lawyer at all.
Northern Rivers & Clarence · Motor vehicle accident claims
Not in a car? A motor accident lawyer for Grafton
Most crashes involving a registered motor vehicle are covered. The edge cases are where advice helps.
Postcode: 2460

- Free claim check, no obligation
- By phone & online, no office to visit
- Helping people in Grafton & South Grafton
Grafton road users and the CTP scheme
Near the Queensland border, where the crash happened decides which scheme applies. A rider or pedestrian hurt on the Queensland side generally falls under Queensland's scheme, not NSW CTP. With Grafton station nearby, many people walk or cycle to catch a service. If a vehicle hit you on the way, your claim is generally made to that vehicle's CTP insurer, whether or not you own a car. On the Pacific Highway or a side street, a crash with a motor vehicle is generally a CTP matter. If only the road surface brought you down, a cyclist usually has no CTP claim, though a motorcyclist's own Green Slip may still pay.
If you were hurt near the Clarence River, ask nearby businesses, and the venue if there is one, to keep camera footage. It's often kept only briefly, and it can show how a vehicle and a person on foot or on a bike met.
- Region
- Northern Rivers & Clarence
- Postcode
- 2460
- Getting around
- Grafton station
- Main roads
- Pacific Highway · Summerland Way
- Local landmarks
- Clarence River · Grafton Bridge
- Nearest public hospital
- Grafton Base Hospital
The motor accident test, in plain terms
You don't need to own a car or hold a licence to claim under the CTP scheme. What you need is an injury caused by a motor vehicle being driven or used. Once that's established, the usual rules apply: most people can claim statutory benefits whoever was at fault, and a damages claim may be possible where another driver was at fault and the injury is more than a threshold injury.
Where you were matters too. Crashes on public roads are the core of the scheme, but a car park open to the public or a driveway can also be covered, depending on how the vehicle was being used. A crash at a racetrack, or on private land with an unregistered vehicle, usually isn't. When the setting is unusual, get it checked before assuming either way.
If you were on a bike or e-scooter
Dooring is one of the more common ways cyclists are hurt in busy streets. A car door opened into your path is generally part of using that car, even while it's parked, so the injury claim goes to its CTP insurer. Before the car leaves, record its plate and who opened the door, and photograph the door and where you fell.
Where a shared path crosses a driveway or a car park entry, bikes and cars meet at an angle drivers don't always check. If a car pulling in or out hit you there, you may have a claim against its insurer. Photograph the path markings, any give-way signs and the view the driver would have had.
Read next:Cyclist accident claims
If a heavy vehicle was involved
Heavy-vehicle crashes often draw in more people than a car crash: an operator, perhaps a separate trailer owner, a company that loaded the truck, and other drivers. Your injury claim still starts in one place, the CTP insurer of the vehicle at fault. Questions about the other parties can wait, and a lawyer can look at them if a damages claim follows.
Injuries from a crash with a heavy vehicle are often serious: fractures, head injuries and injuries to the spine. Medical evidence needs to cover every injury, and early legal advice can be worth having because more parties and more records are involved. That doesn't mean you need a lawyer to lodge, only that the file can become complex.

Free claim check
Free motor accident claim check
Tell us how you were travelling and what happened. We'll say whether it looks like a motor accident claim and who can help.

Which crashes count as a motor accident
Generally, the CTP scheme covers injuries caused by the use or operation of a registered motor vehicle in NSW. Most crashes involving one are covered, whoever you were. The edge cases are technical, so if yours sits in the right-hand column, ask before ruling anything out.
Usually a CTP (motor accident) claim
- A car, truck, bus or motorbike hit you while you were walking, riding or cycling
- You were a pillion, or a passenger on a bus, in a taxi or in a rideshare car
- Someone opened the door of a parked car into your path
- An unsecured load or a loose trailer caused your crash (generally)
- A driver forced you off the road without touching you (it turns on the evidence)
Often not a CTP claim: check first
- You came off your bicycle and no motor vehicle played any part
- An e-scooter or bicycle rider knocked you down on a footpath
- You were hurt at a track day, race meeting or other closed-circuit event
- A pothole or loose gravel was the only cause of your fall
- A quad bike or unregistered trail bike on private land was involved
General information, not legal advice. Whether an incident is a motor accident depends on the facts. Time limits apply.
Motorcycle riders and pillion passengers
Arguments in rider claims tend to centre on where the bike was and whether it was visible. Lane position, moving between lanes of slow traffic, headlights and the driver's sightline all come up, and the road rules for motorcycles are detailed. Write down what you were doing and where, as precisely as you can, and have someone who knows those rules look at it before you accept a fault finding.
Broken bones, torn ligaments, nerve damage and head injuries are common in motorcycle crashes. Those are generally not threshold injuries, which matters for how long benefits run and whether damages may be possible. Make sure each doctor records every injury, not just the most painful one, and links it to the crash in their notes.
Read next:Motorcycle accident claims
If you were on foot
A pedestrian hit by a car, truck, bus or motorbike claims against that vehicle's CTP insurer. You don't need a car or a licence. Drivers must keep a lookout for pedestrians, yet blame doesn't always sit with the driver alone. An insurer may argue you contributed, for example by crossing against the lights, which can reduce some later entitlements without stopping the claim.
When a driver says you stepped out suddenly, video from a shop, a bus or a council camera may show otherwise. Ask the owner in writing to keep it, giving the date, time and exact spot. Do it quickly, or have someone do it for you while you recover, because many systems record over within days.
Read next:Pedestrian accident claims
Evidence that matters for riders, cyclists and pedestrians
If you ride, your own devices may hold the strongest evidence. Helmet and handlebar cameras, bike computers and tracking apps can show your speed, your line and the moment of impact. Copy the original files somewhere safe straight away, before a device loops over them, and don't trim or edit anything. Keep your damaged helmet and gear as they are.
- Your ride-tracking or GPS file from the day
- The vehicle's registration, company name or route number
- A screenshot of the rideshare or delivery trip
- Names and numbers of witnesses who stopped
Read next:At-fault self-check
Do you need a lawyer after a motor accident?
Many riders, cyclists and pedestrians run their own claim once it's clear the crash counts as a motor accident. Advice matters more when cover is questioned, several parties are involved or the injuries are serious. These lists are a rough guide.
Often worth talking to a lawyer
- Your injuries include fractures, a head injury or nerve damage
- A heavy vehicle was involved and several parties are pointing at each other
- A driver forced you off the road without contact and denies it
- The insurer says your riding gear or helmet made your injuries worse
You may not need one
- You came off a bicycle alone and just need to confirm it isn't a CTP matter
- What you need first is a doctor to treat and record your injuries
- Your injuries are healing and treatment is being approved
Recovery comes first. Ask us about doctors and allied health, including physiotherapists and psychologists, who understand motor accident claims and the Certificate of Fitness the insurer relies on.
Not quite your situation?
- If you were driving or a passenger in a car and the question is who caused the crash, the car accident lawyer page fits better. Car accident lawyer in Grafton
- If you're not sure what kind of claim you have, or the vehicle drove off or wasn't insured, the car accident claim page sorts that out. Car accident claim in Grafton
- If your real question is whether you need a lawyer at all for a CTP claim, the CTP lawyer page answers that directly. CTP lawyer in Grafton
Frequently asked questions
Usually, yes. A car reversing out of a bay is a motor vehicle in use, and injuries caused that way are generally within the CTP scheme even though a car park isn't a street. Unusual settings, such as a private, gated area, can raise questions. Ask the centre in writing to hold its camera footage, note the bay number and the vehicle's plate, and get the facts checked if the insurer hesitates.
Possibly. The insurer may say that boots, gloves, a jacket or a helmet would have prevented or lessened a particular injury. If it can show that on the evidence, your claim may be reduced for contributory negligence, usually by a percentage. It rarely wipes out a claim, and it can't be assumed: medical opinion about how each injury happened matters. Cyclists face the same argument about helmets. Ask how any percentage was reached.
Sometimes. The test is whether the injury came from the use or operation of a motor vehicle. A passing car striking you as you open the door, or a bus pulling away while you're still on the step, can qualify. Slipping on a wet kerb with no vehicle movement involved usually won't. Note the vehicle, the time and exactly what moved, photograph the spot, and see a doctor promptly.
Where the crash was the truck driver's fault, your injury claim is made to the insurer on the truck's Green Slip, as it would be for a car. You don't claim against the trucking company or the driver personally. Their records still matter, because dashcam footage, telematics and the driver's hours can help show what happened. Lodge on time and mention early that the truck may hold footage, so it can be requested before it's overwritten.
Often, yes. Coming off alone is still a motor accident, because your motorcycle is a registered motor vehicle with its own CTP policy. That insurer may pay statutory benefits even though no one else was involved. As a rider found wholly or mostly at fault, you'd generally get benefits for the first 52 weeks only, with no damages claim. A crash caused by another vehicle, even without contact, is different, so describe exactly what happened.
A child who was 16 or under at the time can get the treatment and care they need for as long as they need it, and that doesn't depend on fault, even if they ran onto the road. A parent or guardian usually lodges the claim with the car's CTP insurer. Other entitlements may depend on fault and the injury. Keep school and medical records together, as some effects only become clear over time.
Motor vehicle accident lawyer: suburbs near Grafton
Related reading
- How motor accident compensation works in NSW
- Gathering medical evidence
- Crashes while driving for work
- Crash while working? Quick check
- Fractures
- Knee Injury
- Hip Injury
- Pelvic Injury After a Car Accident
- Wrist and Hand Injury
- Motorcycle Accidents in NSW
- Pedestrian Hit by a Car
- Cyclist Hit by a Car
- Rideshare or Taxi Passenger Accident
- CTP claims for motorcyclists
- CTP claims for pedestrians
- CTP claims for cyclists
- CTP claims for rideshare drivers
- Northern Rivers & Clarence: area guide
Ready to talk it through?
Get a free, no-obligation claim check. It's the first step toward understanding where your claim stands and what help it needs.
CTP Lawyer is not a law firm. This page is general information, not legal advice; the independent lawyer you speak with can advise on your own situation.