Engaging a solicitor starts a formal relationship, with paperwork and responsibilities on both sides. It helps to arrive prepared. Bring the documents you already have, read the costs documents before you sign, and ask about anything that isn't clear. If you're in Wakeley, you can do all of this without visiting an office. Our free claim check comes first, so you only engage someone if your claim needs it.
Liverpool & Fairfield · Working with a compensation solicitor
Working with a compensation solicitor from Wakeley
The first meeting, what to bring, the costs documents and the early weeks. No office visit needed.
Postcode: 2176
- Free claim check, no obligation
- By phone & online, no office to visit
- Helping people in Wakeley & St Johns Park
From first call to a signed agreement
Engaging someone is a decision, not a formality, so it's fine to take it step by step. You can have a first conversation, meet, read the costs documents in your own time and only then agree to anything. A solicitor who works on motor accident claims will generally expect questions at this stage. The point is that you know what you're agreeing to before the work starts.
Some people engage a solicitor after months of handling the claim themselves. Others do it in the first weeks after a serious crash. Either way, the start is similar. Before the first contact, jot down the key dates, what the insurer has decided and what you're hoping the solicitor can help with. It makes the conversation shorter and more useful for both of you.
The costs disclosure and costs agreement
Before or soon after you engage a solicitor, you should generally receive a written costs disclosure. It explains how the solicitor's costs will be worked out, gives an estimate of the total where they can, and usually sets out what you can do if you have a question or a concern about costs later. It's information rather than a contract, but it tells you what to expect.
The costs agreement is the document you sign to confirm the arrangement. It sets out what you're agreeing to pay, and when. Read it before you sign it, take it away if you need to, and ask about any term you don't understand. In CTP claims, legal costs are also capped by regulation. If the agreement is described as no win, no fee, read what that generally means first.
Ask for it in writing
Anything you're told about costs is worth having in writing. Keep the disclosure, the signed agreement and any emails about fees together with your other claim papers.
Read next:No win, no fee explained
No need to travel for the first meeting
Most solicitors who work on motor accident claims are used to meeting clients by phone or video. It suits people who are in pain, can't drive yet, live far away or are juggling treatment. You'll usually be sent a link or a call time in advance. Find somewhere quiet, have your documents nearby, and keep a notepad handy for anything you want to remember.
Before a remote meeting, check the technology rather than the dress code. Test the video link, charge your phone and have your documents within reach. If a family member is helping you, let the solicitor know they're joining. Afterwards, you'll generally receive a summary or the next documents by email, which you can read in your own time.
Wakeley and the practical side of engaging a solicitor
Around Liverpool and Fairfield, languages such as Vietnamese, Arabic, Assyrian, Khmer and Chinese are common at home. An interpreter at the first meeting helps you understand the costs documents before signing. Wakeley is roughly 27 km from the Sydney CBD, but engaging a solicitor doesn't mean a trip into the city. Solicitors meet clients by phone and video, and signed documents can come back by email or post. Nothing about the paperwork changes because you live in the Fairfield City Council area. The costs documents, authorities and forms a solicitor asks you to sign are the same across NSW, and many can be signed and returned online.
- Region
- Liverpool & Fairfield
- Postcode
- 2176
- Distance to Liverpool
- ~5 km
- Local government area
- Fairfield City Council
Your first meeting pack
A little preparation makes the first meeting more useful. Most of these are things you already hold. If something's missing, don't put off the meeting; the solicitor can usually request records once you've engaged them.
- Payslips, tax returns or other records of what you earned before the accident
- The police event number, if the crash was reported
- Photo ID, such as a driver licence or passport
- Every letter and decision from the insurer, with the dates you received them
- A copy of any statement you gave the insurer
- A written list of your questions about costs
- A list of your GP, other doctors and allied health practitioners treating you
General information, not legal advice. Each solicitor may ask for different documents, and time limits apply.
Do you need a solicitor yet?
Not everyone who reads about solicitors needs one right now. The lists below reflect common situations. If yours isn't here, or you're torn, talk it through with us by phone or online first.
Often worth talking to a lawyer
- The insurer wants a signature, a statement or an assessment and you're unsure why
- Your recovery is slower than expected and a lump sum claim may be possible
- A decision letter has arrived and the time to challenge it is already running
- You're handling a claim for someone who can't manage it themselves
You may not need one
- You're still deciding whether to claim at all
- You've recovered and don't expect ongoing effects
- Your claim has only just been lodged and nothing has been decided
If treatment has lapsed since the crash, sort that out alongside any legal step. Doctors and allied health familiar with CTP claims can review your injuries and complete a Certificate of Fitness.
Not quite your situation?
- Hurt at work, or in a crash while you were working? That is usually a workers compensation claim first, which is a different scheme from CTP. Tell us what happened and we can point you to the right help. Free claim check
- If you're still deciding whether you need legal help at all, or which kind, the compensation lawyer page is a better place to start. Compensation lawyer in Wakeley
- If your question is how a no win, no fee arrangement works and what might still be payable, the no win, no fee page explains it. No win no fee lawyer in Wakeley
- For checking a practising certificate, understanding how solicitors are regulated or moving your file to someone new, see the personal injury solicitor page. Personal injury solicitor in Wakeley
Free claim check
Check whether you need a solicitor yet
Call (02) 7238 7379 or start online. We'll tell you whether engaging a solicitor makes sense now, later or not at all. Free, no obligation.
The first meeting, in practice
The first meeting has two jobs. One is for the solicitor to understand your claim well enough to say whether they can help. The other is for you to understand how they'd work and what it would cost. Good first meetings cover both. If you leave unsure about either, it's reasonable to send a follow-up question before you agree to anything.
Try not to leave the first meeting unsure about the next step. Ask what the solicitor will do first, what they need from you, and roughly when you'll hear from them. If they give you a costs disclosure or a costs agreement, you don't need to sign it there and then. Read it later, somewhere quiet, and ask about anything that's unclear.
- Confirms the accident date and which rules apply
- Reads the insurer's letters and decisions
- Notes which records are missing
- Explains how their costs are worked out
You, your solicitor and the insurer
Once you engage a solicitor, they'll usually tell the insurer that they're acting for you. From then on, most letters and requests about the claim will generally go through them. That doesn't cut you off from the insurer entirely, and it doesn't mean you stop receiving payments or treatment approvals. It simply means the formal side of the claim now has someone checking it.
Engaging a solicitor doesn't mean you can't answer your phone. If your case manager calls about payments or treatment, you can generally talk it through as usual. Where a conversation turns to fault, settlement or anything that needs your signature, it's reasonable to say you'd like your solicitor involved and to ask for the request in writing.
After you sign: the early weeks
Early on, a solicitor builds the file. That usually means requesting medical and hospital records, getting copies of what the insurer holds and has decided, and checking which deadlines apply to your claim. If a decision was made recently, they'll look at whether a review needs to be sought quickly. You'll usually be asked to sign a few authorities to make those requests possible.
Your part in these weeks is simple but important. Keep going to treatment, keep your Certificate of Fitness current, and pass on any letter from the insurer as soon as it arrives. Tell your solicitor about changes, such as a new diagnosis or a change in what you can do. Small updates help them keep the file accurate from the start.
- Requests to hospitals, your GP and treating practitioners
- A check of every deadline that applies
- A look at any recent decision you may want reviewed
- Questions about your earnings before the accident
Frequently asked questions
Yes, in most cases. Solicitors who work on motor accident claims regularly meet clients by phone or video, especially people who are in pain, can't drive or live some distance away. You'll usually be asked to email or upload documents beforehand. If you'd prefer to meet in person, ask whether that's possible. Our claim check works by phone and online too, so no part of getting started needs an office visit.
In most claims, yes. Many people keep speaking to their case manager about treatment approvals, payment dates and travel costs. It's sensible to tell your solicitor about those conversations, and to check with them before agreeing to anything more formal, such as giving a statement, attending an assessment or signing a form. If you're unsure whether a call is routine, ask the case manager to put the request in writing.
Generally, yes, for the formal side of the claim. Once engaged, the solicitor usually tells the insurer they're acting for you, and most letters and requests then go through them. You'll still be involved, because they'll check facts with you before responding. Everyday matters, such as treatment requests and payment dates, may still be handled directly with your case manager.
Often, yes. Ask when the meeting is being arranged, so the solicitor can plan for it; it's especially worth doing before you discuss the costs documents. How an interpreter is arranged can vary between solicitors. Separately, CTP Assist on 1300 656 919 can arrange an interpreter for questions about a CTP claim. A family member can help with everyday things, but a professional interpreter is usually better for anything you sign.
Often you can. Many solicitors send costs agreements and authorities through a secure online signing service, and some accept a scanned or photographed signature. A few documents may still need a handwritten signature, or a witness, depending on what they're for. The solicitor will tell you which is which. Keep a copy of everything you sign, even when it's done with a click.
Usually, yes. Many people bring a partner, relative or friend for support, especially if the injuries make it hard to concentrate or remember details. Let the solicitor know beforehand. They may want to speak with you alone for part of the meeting, which is normal and helps keep your discussions confidential. A support person can also take notes, which is useful when a lot of information comes at once.
Compensation solicitor: suburbs near Wakeley
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CTP Lawyer is not a law firm. This page is general information, not legal advice; the independent lawyer you speak with can advise on your own situation.