Lower North Shore & Ryde · Personal injury lawyer help

Personal injury lawyer McMahons Point: what to record now

The notes you keep now often count for more than anything you try to remember later.

Two questions come up after almost every crash: what should I be doing now, and do I need a lawyer? The first answer is much the same for everyone. Get treated, keep records, and lodge your claim on time. The second depends on your injury and on what the insurer decides. For people in McMahons Point, our free claim check covers both, and there's no obligation to take any step we suggest.

Postcode: 2060

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Recovering at home in McMahons Point

If the North Shore Line, Sydney Metro or the buses on Victoria Road have become hard to use since the crash, write down what changed. Everyday travel is part of the picture. Before the crash, getting to Blues Point Reserve may have been nothing. If it is now a task you avoid or need help with, record it with the date. That is exactly the kind of detail a claim relies on. Keep a note of every visit connected with the crash, starting with Royal North Shore Hospital if you went there. Dates, who you saw and what changed make your records far easier for anyone to follow.

McMahons Point is about 3 km from the Sydney CBD, but claim help shouldn't cost you a trip anywhere. The claim check, and most dealings with a lawyer, can happen by phone and online, which leaves your energy for treatment.

Region
Lower North Shore & Ryde
Postcode
2060
Local landmarks
Blues Point Reserve · Luna Park
Nearest public hospital
Royal North Shore Hospital
From the Sydney CBD
~3 km

Do you need a personal injury lawyer?

A lawyer can't speed up your recovery, but can help when your injury and the insurer's view of it don't line up. Use these lists as a rough guide, then check your own situation with us for free.

Often worth talking to a lawyer

  • Your injury isn't improving and you're unsure what that means for your claim
  • Forms, certificates and insurer requests are piling up while you recover
  • The injury means you can't go back to your old job or hours
  • You've been asked to see the insurer's doctor and you're worried about the result

You may not need one

  • Your question is a general one that CTP Assist can answer
  • Your injury is healing well and treatment is being paid for
  • You mainly need the right doctor or physio, not legal advice

If your injury has changed, or you're not sure your treating team has the full picture, a fresh look can help. We can suggest doctors and allied health who know CTP and the Certificate of Fitness.

Not quite your situation?

  • Injured at work rather than on the road? That is usually a workers compensation claim, which runs under different rules from CTP. The free claim check can point you to the right help. Free claim check
  • If you're not yet sure which kind of claim you have, or what the word compensation covers, the compensation lawyer page is a better first stop. Compensation lawyer in McMahons Point
  • If your question is how to check a solicitor and what the relationship involves, see the personal injury solicitor page. Personal injury solicitor in McMahons Point
  • For a serious injury, and how its severity is measured in a claim, the injury compensation lawyer page goes further. Injury compensation lawyer in McMahons Point

Personal injury claims in NSW

'Personal injury' covers harm to your body or mind caused by an event, as opposed to damage to property. After a motor accident in NSW, the claim goes to a CTP insurer, and most injured people can claim statutory benefits whoever was at fault. Injuries at work sit under a separate workers compensation scheme with its own rules, and we can point you to the right help if that is you.

Read next:What a CTP claim is

Recording how your injury changes

It's common to feel worse a few weeks after a crash than on the day itself. Adrenaline wears off, and stiffness or pain can build. Other problems, such as numbness, dizziness or trouble concentrating, may take time to show. Mention each new symptom to your GP at the next visit rather than waiting to see if it passes, and put the date in your diary.

Don't tidy up your records

Write what actually happened, including the good days. A diary that records only bad days is less convincing than an honest one, and harder to rely on later.

Read next:Injuries after a car accident

Choosing a personal injury lawyer

Useful questions for a lawyer are simple ones. Have you run many NSW CTP claims? Who will I deal with most of the time? How will you tell me what's happening, and how often? What will you need from me? Listen for plain answers. A lawyer who explains things clearly at the start is more likely to keep doing so.

Notice how a lawyer treats you before you sign anything. Did they listen to your account, or jump to conclusions? Did they explain what they don't know yet? Did they mention that some claims don't need a lawyer at all? Early signs like these tell you a lot about the working relationship ahead.

Read next:Choosing a CTP lawyer

Evidence you create as you recover

These are records only you can make, and they are easiest to make as things happen. None of them proves a claim on its own. Together they show how the injury has affected you, which is what a doctor, an insurer or a lawyer needs to understand.

  • A current list of your medications and doses, updated when they change
  • Photos of visible injuries, taken again every week or so as they change
  • Dates you missed work, and any duties you've had to change or hand over
  • Notes of calls with the insurer: the date, who you spoke to and what was said
  • A dated log of every GP, specialist, physio and hospital visit
  • Copies of every form, email and letter you send the insurer

General information, not legal advice. Your records support a claim; they don't decide it. Time limits apply.

A man in a jacket reading through a sheaf of papers on a sofa

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Your GP, your treating team and the notes they keep

Treatment and care that is reasonable and necessary for your injuries is generally paid for by the insurer, within your benefit periods. The insurer decides each request, and its decisions can be reviewed. Your part is to follow the treatment plan, turn up to the sessions arranged for you, and keep copies of certificates and reports. Gaps in treatment are hard to explain later.

If the insurer arranges its own examination

An examination with a doctor the insurer picks is generally worth attending. Describe your symptoms accurately, then make a short note of what happened while it is fresh.

Read next:The Certificate of FitnessInsurer medical examinations

How, who, how serious and when

Most first conversations with a personal injury lawyer cover the same ground. How did the accident happen? Who else was involved? How serious is the injury, and what treatment have you had? And when did it happen, because dates drive the deadlines. You don't need perfect answers. Honest, approximate ones, backed by whatever notes you have, are enough to start.

  • Have you lodged a claim yet, and on what date?
  • Has the insurer made any decisions or requests?
  • Have you signed anything about the accident?
  • Were you hurt or unwell in the same area before?

Read next:What to do after a car accident

How the injury affects work and daily life

The effect of an injury on your life is a large part of any claim, and it's often the least recorded. Time off shows up in payslips. What doesn't show up is the lifting you now avoid, the shifts you swapped, the sport you stopped, or the help you need with children or shopping. Note these as they happen, with dates, in plain words.

Self-employed or working casually? Your records matter even more, because there may be no payslip showing what you've lost. Keep invoices, the jobs you turned down and any work you handed to someone else. Working out lost earnings is the insurer's job, and a lawyer's if it's disputed, but both will need your records to do it.

Read next:CTP claims for self-employed and gig workers

Getting help at the right time

Earlier is usually easier. A claim lodged within 28 days of the accident can have weekly payments back-paid to the day after it, and some insurer decisions have short windows for review. If you're unsure about anything, from which form to fill in to whether your injury is being taken seriously, a free claim check is a low-effort way to see where you stand.

Read next:What help do I need? Quick check

Frequently asked questions

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CTP Lawyer is not a law firm. This page is general information, not legal advice; the independent lawyer you speak with can advise on your own situation.

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