Being injured changes ordinary days: sleep, work, driving, lifting a child. If a crash near Lansdowne did that to you, those changes are the substance of a personal injury claim, and they are easy to forget once you start to recover. Write them down as they happen. When a lawyer is worth talking to, we'll connect you with an independent one experienced in motor accident claims.
Canterbury-Bankstown · Personal injury lawyer help
Before calling a personal injury lawyer: a Lansdowne guide
General information about motor accident injury claims in NSW, not legal advice.
Postcode: 2163
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Personal injury claims in NSW
People search for a personal injury lawyer after all sorts of accidents, but the rules depend on the kind of accident. For a motor vehicle crash in NSW, the claim is made to a CTP insurer, and the scheme sets what can be paid and when. That is our focus. The guidance below is about looking after yourself and your records, which matter whichever way a claim goes.
Read next:What a CTP claim is
What a personal injury lawyer needs to know first
Most first conversations with a personal injury lawyer cover the same ground. How did the accident happen? Who else was involved? How serious is the injury, and what treatment have you had? And when did it happen, because dates drive the deadlines. You don't need perfect answers. Honest, approximate ones, backed by whatever notes you have, are enough to start.
- What injuries do you have, and who is treating them?
- Have you lodged a claim yet, and on what date?
- Has the insurer made any decisions or requests?
- Have you signed anything about the accident?
Read next:What to do after a car accident
Records worth keeping from now on
You don't need to be organised about it, just consistent. A notebook, a folder on your phone and an envelope for receipts cover most of this list. Start with whichever item feels easiest.
- Receipts for medicines, treatment, aids and travel to treatment
- Copies of every form, email and letter you send the insurer
- Everyday tasks you now need help with, and who is helping
- A current list of your medications and doses, updated when they change
- A short symptom diary: pain, sleep and mood, a line or two a day
- Dates you missed work, and any duties you've had to change or hand over
General information, not legal advice. Your records support a claim; they don't decide it. Time limits apply.
Getting treatment and keeping records from Lansdowne
If it's easier to explain how you feel in a language other than English, CTP Assist on 1300 656 919 can arrange an interpreter. Clear descriptions to your doctor lead to clearer records. Before the crash, getting to Mirambeena Regional Park may have been nothing. If it is now a task you avoid or need help with, record it with the date. That is exactly the kind of detail a claim relies on. If you were taken to Fairfield Hospital or seen there after the crash, ask for a copy of the discharge summary. It is often the first written record of your injury, and it belongs with your own notes.
Lansdowne is about 5 km north-east of Liverpool, but you don't need to travel for a claim check or a first talk with a lawyer. Both can happen by phone and online, around your treatment.
- Region
- Canterbury-Bankstown
- Postcode
- 2163
- Local landmarks
- Mirambeena Regional Park · Lansdowne Reserve
- Nearest public hospital
- Fairfield Hospital
- Distance to Liverpool
- ~5 km
Recording how your injury changes
If your injury changes, your records should change with it. A symptom diary that stops after a fortnight can suggest you recovered, even if you didn't. Keep it going, even at a line or two, until your treating doctor says things have settled. What a change means for your claim is a separate question, and someone can answer it once the change is written down.
Don't tidy up your records
Keep your notes plain and honest, with good days included. An accurate record carries more weight than one that looks as if it was written for the claim.
Read next:Injuries after a car accident
Medical evidence and the Certificate of Fitness
Tell every doctor and therapist that the crash caused your injuries, and describe all your symptoms, not just the worst one. It sounds obvious, but a headache or low mood mentioned to nobody won't appear anywhere. Your GP completes the Certificate of Fitness, and the insurer relies on it. Specialist reports and treatment notes then build on that base.
If the insurer arranges its own examination
The insurer may ask you to see a doctor it chooses. Go, be honest, and describe your symptoms as they are on the day. Afterwards, jot down how long it took and what was examined.
Read next:The Certificate of FitnessInsurer medical examinations
Choosing a personal injury lawyer
Choosing a lawyer is less about the name on the letterhead and more about who will actually run your file. Ask whether the person you meet will handle it day to day, or pass it to a colleague. Either can work well. What matters is knowing who to call, and that they know your injury and your dates.
Ask how progress will be reported before you commit: by phone, by email, or with a regular check-in. Injury claims often have long quiet stretches while medical evidence is gathered, and a lawyer who warns you about that up front is being straight with you. Vague promises of constant contact are less useful than an honest description of how the file will run.
Read next:Choosing a CTP lawyer
How the injury affects work and daily life
The effect of an injury on your life is a large part of any claim, and it's often the least recorded. Time off shows up in payslips. What doesn't show up is the lifting you now avoid, the shifts you swapped, the sport you stopped, or the help you need with children or shopping. Note these as they happen, with dates, in plain words.
Self-employed or working casually? Your records matter even more, because there may be no payslip showing what you've lost. Keep invoices, the jobs you turned down and any work you handed to someone else. Working out lost earnings is the insurer's job, and a lawyer's if it's disputed, but both will need your records to do it.
When to get in touch
Get in touch when something changes: a new symptom, a letter from the insurer, a return to work that isn't working, or an offer you're unsure about. Those are the points where advice tends to matter. Many people simply want someone to confirm they're on track, which is a good reason too. We'll tell you honestly if you don't need a lawyer.
Read next:What help do I need? Quick check
Is it time to talk to a lawyer about your injury?
Most people hurt in a motor accident spend far more time with doctors than with lawyers, and many never need a lawyer at all. These lists show where legal help tends to matter for an injury claim.
Often worth talking to a lawyer
- You've been asked to see the insurer's doctor and you're worried about the result
- An offer has arrived and you can't tell whether it reflects your injury
- New symptoms have appeared and the insurer doesn't accept they came from the crash
- Your injury isn't improving and you're unsure what that means for your claim
You may not need one
- Your question is a general one that CTP Assist can answer
- Your claim is accepted and nothing the insurer has decided worries you
- You're back to your usual work and routine
Good treatment and good records go together. Ask us about doctors and allied health familiar with CTP, from GPs who complete the Certificate of Fitness to physiotherapists and psychologists.
Not quite your situation?
- Injured at work rather than on the road? That is usually a workers compensation claim, which runs under different rules from CTP. The free claim check can point you to the right help. Free claim check
- If you are still working out what kind of claim covers your injury, and what compensation means, the compensation lawyer page starts there. Compensation lawyer in Lansdowne
- The personal injury solicitor page covers how to check a solicitor's credentials and how the working relationship generally goes. Personal injury solicitor in Lansdowne
- If your injury is serious or may be permanent, the injury compensation lawyer page explains what that means for compensation. Injury compensation lawyer in Lansdowne
Free claim check
Talk it through before choosing a lawyer
Call (02) 7238 7379 or request a callback. We'll go through your dates and records with you, by phone or online.
Frequently asked questions
See your GP, describe exactly what has changed and when, and make sure the record links it to the crash. Keep your symptom diary going. If you've already lodged a claim, tell the insurer about the change and send any new certificate. If you haven't lodged yet, do it without further delay and ask about the time limits for your situation. What a worse injury means for your entitlements is worth checking with us.
Generally, yes. You can choose your own treating doctor, and many people prefer a GP who already knows their history. What matters is that your GP is willing to complete the Certificate of Fitness, keep it current and describe all your injuries. If your GP would rather not be involved with a CTP claim, we can point you to doctors experienced with these claims.
Yes, if you can. A short daily or weekly note of pain, sleep, mood, what you managed and what you couldn't is one of the most useful records you can have. It helps you describe the injury accurately to doctors, and it gives a lawyer or insurer the detail that memory loses. Keep it honest, include the good days, and date every entry.
Look for experience with NSW motor accident claims specifically, not just personal injury in general. Ask who will run your file day to day, how you'll be kept informed, and what they will need from you. Notice whether they explain things plainly and tell you honestly if your claim may not need a lawyer at all. If we connect you with an independent lawyer, you're free to decide not to go ahead.
Age doesn't stop you claiming. Older people can take longer to recover, and a crash can aggravate existing conditions such as arthritis, which makes clear medical records especially important. Weekly payments are based on what you were earning before the accident, so they may not apply if you weren't working, but treatment and care can generally still be claimed. Rules can vary with circumstances, so check your own situation.
Whenever suits you, but earlier helps. A claim lodged within 28 days can have weekly payments back-paid to the day after the accident. Contact also helps when something changes, such as a new symptom, a refused treatment request or an offer you're unsure about. There is no charge for the claim check, and no obligation afterwards. If you only need a doctor or some reassurance, we'll say so.
Personal injury lawyer: suburbs near Lansdowne
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CTP Lawyer is not a law firm. This page is general information, not legal advice; the independent lawyer you speak with can advise on your own situation.