This page is for people in Claymore who were injured on the road and want practical guidance rather than a sales pitch. It covers the questions a personal injury lawyer asks first, the records that answer them, and how to choose a lawyer if you decide you need one. Start with a free claim check by phone or online. Plenty of claims run without a lawyer at all.
Macarthur & Wollondilly · Personal injury lawyer help
Claymore: choosing a personal injury lawyer after a crash
Look after the injury, keep good records, and choose legal help carefully if you need it.
Postcode: 2559
- Free claim check, no obligation
- By phone & online, no office to visit
- Helping people in Claymore & Eagle Vale
What 'personal injury' means for a claim
An injury claim after a crash has two sides. The legal side is about which scheme applies, what can be claimed and which deadlines run. The personal side is your treatment, your recovery and the record of how the injury has affected you. Motor accident claims in NSW run through CTP. If you were hurt at work instead, that is usually a workers compensation claim, which is a different scheme.
Read next:What a CTP claim is
The medical side of an injury claim
Tell every doctor and therapist that the crash caused your injuries, and describe all your symptoms, not just the worst one. It sounds obvious, but a headache or low mood mentioned to nobody won't appear anywhere. Your GP completes the Certificate of Fitness, and the insurer relies on it. Specialist reports and treatment notes then build on that base.
If the insurer arranges its own examination
The insurer may ask you to see a doctor it chooses. Go, be honest, and describe your symptoms as they are on the day. Afterwards, jot down how long it took and what was examined.
Read next:The Certificate of FitnessInsurer medical examinations
Evidence you create as you recover
You don't need to be organised about it, just consistent. A notebook, a folder on your phone and an envelope for receipts cover most of this list. Start with whichever item feels easiest.
- Dates you missed work, and any duties you've had to change or hand over
- Copies of every form, email and letter you send the insurer
- Activities you have stopped or cut back on since the crash
- A dated log of every GP, specialist, physio and hospital visit
- A current list of your medications and doses, updated when they change
- Everyday tasks you now need help with, and who is helping
General information, not legal advice. Your records support a claim; they don't decide it. Time limits apply.
Claymore: the local side of an injury claim
Campbelltown Hospital, Camden Hospital and Liverpool Hospital serve Macarthur. Whichever one saw you after the crash, ask for copies and keep them with your own notes. Before the crash, getting to the Claymore shops may have been nothing. If it is now a task you avoid or need help with, record it with the date. That is exactly the kind of detail a claim relies on. Claymore is about 42 km from the Sydney CBD, but claim help shouldn't cost you a trip anywhere. The claim check, and most dealings with a lawyer, can happen by phone and online, which leaves your energy for treatment.
- Region
- Macarthur & Wollondilly
- Postcode
- 2559
- Local landmarks
- Claymore shops · Eagle Vale Leisure Centre
- Nearest public hospital
- Campbelltown Hospital
- From the Sydney CBD
- ~42 km
Recording how your injury changes
Injuries rarely follow a straight line. Some improve and then flare. Some that seemed slight at first turn out to be more serious, and some symptoms, like headaches, poor sleep or anxiety, appear weeks later. Record each change as it happens: what's different, when you noticed it, and whether you told your doctor. Dated notes like these are what let a doctor connect a later problem to the crash.
Don't tidy up your records
Keep your notes plain and honest, with good days included. An accurate record carries more weight than one that looks as if it was written for the claim.
Read next:Injuries after a car accident
Work, home and the things you can't do now
The effect of an injury on your life is a large part of any claim, and it's often the least recorded. Time off shows up in payslips. What doesn't show up is the lifting you now avoid, the shifts you swapped, the sport you stopped, or the help you need with children or shopping. Note these as they happen, with dates, in plain words.
If family or friends are helping with things you used to do, like cooking, cleaning, driving or caring for children, write down who helps, with what and how often. Unpaid help from family generally isn't something CTP damages pay for, but the record still shows how much the injury has changed your days. Paid care is a separate treatment and care question for the insurer.
What a personal injury lawyer needs to know first
Expect to be asked what happened, in your own words, and what has happened since. The lawyer is listening for the things that shape a claim: the date, whether someone else caused the crash, how serious the injury looks and whether the insurer has already decided anything. If you don't know an answer, say so. A guess causes more trouble later than a gap does.
- Who else was involved, and in which vehicles?
- Has the insurer made any decisions or requests?
- How is the injury affecting your work and home life?
- Have you signed anything about the accident?
Read next:What to do after a car accident
Choosing a personal injury lawyer
If you decide you need a lawyer, look for experience with NSW motor accident claims in particular. Personal injury covers many schemes, and the CTP rules on benefits, thresholds and deadlines are a world of their own. Ask how much of the lawyer's current work is motor accident claims, and how far those claims usually go. A clear, specific answer is a good sign.
It's fine to speak to more than one lawyer before deciding, and fine to take a day to think. You shouldn't feel pressed to sign on the spot. If we connect you with an independent lawyer after your claim check, you remain free to decide not to go ahead with them.
Read next:Choosing a CTP lawyer
When to get in touch
You can ask for a claim check at any stage, but some moments make it more useful. Soon after the crash, while deadlines are still ahead of you. When an injury isn't improving as expected. When the insurer makes a decision you don't understand. And before you sign anything that would finalise your claim. The check is free, and it tells you whether a lawyer, a doctor or neither is needed.
Read next:What help do I need? Quick check
Do you need a personal injury lawyer?
A lawyer can't speed up your recovery, but can help when your injury and the insurer's view of it don't line up. Use these lists as a rough guide, then check your own situation with us for free.
Often worth talking to a lawyer
- You've been told a treatment you need won't be funded
- The insurer says your symptoms come from an old injury, not the crash
- An offer has arrived and you can't tell whether it reflects your injury
- You've been asked to see the insurer's doctor and you're worried about the result
You may not need one
- You mainly need the right doctor or physio, not legal advice
- Your claim is accepted and nothing the insurer has decided worries you
- Your question is a general one that CTP Assist can answer
If your injury has changed, or you're not sure your treating team has the full picture, a fresh look can help. We can suggest doctors and allied health who know CTP and the Certificate of Fitness.
Not quite your situation?
- Hurt at work, or in a crash while you were working? That is usually a workers compensation claim first, which is a different scheme from CTP. Tell us what happened and we can point you to the right help. Free claim check
- If you're not yet sure which kind of claim you have, or what the word compensation covers, the compensation lawyer page is a better first stop. Compensation lawyer in Claymore
- The personal injury solicitor page covers how to check a solicitor's credentials and how the working relationship generally goes. Personal injury solicitor in Claymore
- For a serious injury, and how its severity is measured in a claim, the injury compensation lawyer page goes further. Injury compensation lawyer in Claymore
Free claim check
Not sure what your injury claim needs?
Call (02) 7238 7379 or request a callback. We'll go through your dates and records with you, by phone or online.
Frequently asked questions
When you claim, you'll generally be asked to authorise the insurer to obtain medical information relevant to your injuries. That can include records from before the accident if they bear on the same part of the body or on your capacity to work. Read any authority before signing it, and ask the insurer what it covers if you're unsure. A lawyer can check whether a request goes further than it should.
See your GP, describe exactly what has changed and when, and make sure the record links it to the crash. Keep your symptom diary going. If you've already lodged a claim, tell the insurer about the change and send any new certificate. If you haven't lodged yet, do it without further delay and ask about the time limits for your situation. What a worse injury means for your entitlements is worth checking with us.
Generally, yes. You can choose your own treating doctor, and many people prefer a GP who already knows their history. What matters is that your GP is willing to complete the Certificate of Fitness, keep it current and describe all your injuries. If your GP would rather not be involved with a CTP claim, we can point you to doctors experienced with these claims.
Photos help, particularly for bruising, cuts, swelling, scars and anything that changes as it heals. Take them soon after the accident and again every week or so, with the date recorded. Keep the originals on your phone or computer rather than edited copies. Photos of aids you now use, like a brace or crutches, can help too. They support your medical records; they don't replace them.
Whenever suits you, but earlier helps. A claim lodged within 28 days can have weekly payments back-paid to the day after the accident. Contact also helps when something changes, such as a new symptom, a refused treatment request or an offer you're unsure about. There is no charge for the claim check, and no obligation afterwards. If you only need a doctor or some reassurance, we'll say so.
It's a lawyer whose work is claims for people who have been hurt. The label covers a lot of ground, from road accidents to falls. After a NSW motor accident, the relevant work is a CTP claim, and what the lawyer does depends on the stage: sometimes a single piece of advice, sometimes running the whole claim. Many CTP claims never need one, and the claim check tells you whether yours does.
Personal injury lawyer: suburbs near Claymore
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CTP Lawyer is not a law firm. This page is general information, not legal advice; the independent lawyer you speak with can advise on your own situation.