Personal injury lawyer Blackheath

'Personal injury' covers harm to your body or mind caused by an event, as opposed to damage to property. After a motor accident in NSW, the claim goes to a CTP insurer, and most injured people can claim statutory benefits whoever was at fault. Injuries at work sit under a separate workers compensation scheme with its own rules, and we can point you to the right help if that is you.

If you've missed paid work, keep a list of the dates and any leave you used. If you went back on lighter duties or fewer hours, write down what changed and who agreed to it. Your doctor records your capacity for work on the Certificate of Fitness, but your own notes add the detail a certificate can't hold.

Self-employed or working casually? Your records matter even more, because there may be no payslip showing what you've lost. Keep invoices, the jobs you turned down and any work you handed to someone else. Working out lost earnings is the insurer's job, and a lawyer's if it's disputed, but both will need your records to do it.

A lawyer's first questions are practical. They want the date and place of the accident, the people and vehicles involved, what injuries you have, who is treating you and whether a claim has been lodged. They will also ask how the injury is affecting your work and home life. Having your own notes in front of you makes that conversation shorter and more accurate.

• When and where did it happen?
• Have you lodged a claim yet, and on what date?
• How is the injury affecting your work and home life?
• Have you signed anything about the accident?

If your injury changes, your records should change with it. A symptom diary that stops after a fortnight can suggest you recovered, even if you didn't. Keep it going, even at a line or two, until your treating doctor says things have settled. What a change means for your claim is a separate question, and someone can answer it once the change is written down.

Choosing a lawyer is less about the name on the letterhead and more about who will actually run your file. Ask whether the person you meet will handle it day to day, or pass it to a colleague. Either can work well. What matters is knowing who to call, and that they know your injury and your dates.

Ask how progress will be reported before you commit: by phone, by email, or with a regular check-in. Injury claims often have long quiet stretches while medical evidence is gathered, and a lawyer who warns you about that up front is being straight with you. Vague promises of constant contact are less useful than an honest description of how the file will run.

Medical records are the backbone of an injury claim. In NSW CTP claims your doctor completes a Certificate of Fitness, which records your injuries and your capacity for work. Keep each one, check it lists all your injuries, and arrange your next visit before the current certificate runs out. If something is missing, raise it with your doctor rather than the insurer.

Earlier is usually easier. A claim lodged within 28 days of the accident can have weekly payments back-paid to the day after it, and some insurer decisions have short windows for review. If you're unsure about anything, from which form to fill in to whether your injury is being taken seriously, a free claim check is a low-effort way to see where you stand.