Sydney CBD & inner city · Motor vehicle accident claims

Motor vehicle accident lawyer help for the Sydney CBD

Free, by phone or online. We'll tell you honestly if a crash falls outside the scheme.

If you were hurt near the Sydney CBD while riding a motorbike, cycling, walking, or travelling in a truck, bus, taxi or rideshare, the first question is whether it counts as a motor accident. In broad terms, NSW CTP covers injuries caused when a registered motor vehicle is used or operated. Most crashes with one are covered. Some are not. Our free check sorts out which side of that line you're on.

Postcode: 2000

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  • By phone & online, no office to visit
  • Helping people in the Sydney CBD & Barangaroo

Sydney CBD road users and the CTP scheme

City streets carry very heavy foot traffic around Town Hall, Wynyard and Central, with light rail on George Street. A pedestrian hit there by a car, bus or delivery vehicle generally claims through that vehicle's CTP insurer. Around Town Hall station, people step on and off buses, cross to platforms and wait for rideshare pick-ups. A person hit on foot there, or hurt getting out of a vehicle, may have a motor accident claim. Busy places such as the Sydney Opera House, Circular Quay and the Sydney Harbour Bridge bring people on foot, cyclists and turning cars together. A pedestrian hit in a car park open to the public may still have a CTP claim, depending on the details.

Hospitals serving the area include Sydney Hospital and St Vincent's Hospital. Fractures, hip and pelvic injuries and head injuries are common after crashes involving unprotected road users, and each one should be recorded, not only the most obvious.

Region
Sydney CBD & inner city
Postcode
2000
Getting around
Town Hall station · Wynyard station
Main roads
George Street · Pitt Street
Local landmarks
Sydney Opera House · Circular Quay
Nearest public hospital
Sydney Hospital

The motor accident test, in plain terms

Most crashes involving a car, truck, bus or motorbike are motor accidents, whoever was hurt. The harder cases sit at the edges: a fall from a bicycle with no vehicle involved, an e-scooter on a footpath, a crash at a closed track, an injury while getting out of a vehicle. The rules are technical, and small facts can change the answer.

Getting into or out of a vehicle is a common grey area. If a passing car hit you as you stepped out, or your driver moved off while you were halfway out, the injury may come from the use of a motor vehicle. Whether it does depends on exactly what happened, so write it down while it's fresh and have it checked.

Hurt on a bus, in a taxi or while delivering

Rideshare and taxi drivers are in a different position from their passengers. Many rideshare drivers are engaged as contractors rather than employees, which can make CTP their main path after a crash: statutory benefits from the at-fault vehicle's insurer, or their own vehicle's if they caused it. It depends on the actual arrangement, so have it checked before lodging.

If you were delivering when a vehicle hit you, the order of claims matters. Where you were working as an employee, workers compensation generally comes first and CTP benefits aren't usually paid on top, though a damages claim against the driver's CTP insurer may remain. If you're a contractor, CTP may be the main path. Any platform cover sits alongside these, on its own terms.

Read next:Rideshare and taxi accident claims

If you were on foot

Pedestrian injuries can be serious because there's nothing between you and the vehicle. Fractures, hip and pelvic injuries and head injuries are common. Statutory benefits are available to most injured pedestrians whoever caused the crash, and a damages claim may be possible where the driver was at fault. Ask your doctors to note each injury, including the less obvious ones.

For an older person, being knocked down by a vehicle can mean weeks away from home and help with everyday tasks afterwards. Record what support they now need, from shopping to personal care. Age doesn't affect the right to claim, and a family member can help manage the claim if the injured person agrees.

Read next:Pedestrian accident claims

Motorcycle riders and pillion passengers

Arguments in rider claims tend to centre on where the bike was and whether it was visible. Lane position, moving between lanes of slow traffic, headlights and the driver's sightline all come up, and the road rules for motorcycles are detailed. Write down what you were doing and where, as precisely as you can, and have someone who knows those rules look at it before you accept a fault finding.

Riding pillion puts you in much the same position as a car passenger. You weren't steering, braking or choosing the line, so the fault question is mostly about the riders and drivers involved. Your claim goes to the insurer of whichever vehicle caused the crash, which may be the bike you were on. It is made against the insurer, never the rider personally.

Read next:Motorcycle accident claims

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Usually covered, or check first?

Whether you can make a motor accident claim depends on whether a motor vehicle was involved in how you were hurt, not on whether you were driving. Use the two lists as a rough guide. The details decide the harder cases.

Usually a CTP (motor accident) claim

  • A car, truck, bus or motorbike hit you while you were walking, riding or cycling
  • You were a pillion, or a passenger on a bus, in a taxi or in a rideshare car
  • Someone opened the door of a parked car into your path
  • An unsecured load or a loose trailer caused your crash (generally)
  • A driver forced you off the road without touching you (it turns on the evidence)

Often not a CTP claim: check first

  • You came off your bicycle and no motor vehicle played any part
  • An e-scooter or bicycle rider knocked you down on a footpath
  • You were hurt at a track day, race meeting or other closed-circuit event
  • A pothole or loose gravel was the only cause of your fall
  • A quad bike or unregistered trail bike on private land was involved

General information, not legal advice. Whether an incident is a motor accident depends on the facts. Time limits apply.

Trucks and heavy vehicles

Something falling from a truck, such as an unsecured load or a trailer coming loose, can be part of the truck's use or operation, so its CTP insurer may be responsible. Note the company name, any fleet number and the registration if you can. Company markings and the direction it was heading make a truck much easier to trace later.

If you think a truck's camera, its telematics or the driver's work diary would help show what happened, raise it early. Police may obtain some records during an investigation, and the insurer may request others. A lawyer can formally ask the operator to keep records, which matters because some are overwritten or discarded after a while.

Bike riders and the CTP scheme

Electric bikes are generally treated like pedal bikes for this purpose, so if a motor vehicle hit you on one, you claim against that vehicle's insurer. E-scooters are less settled. A car that hit you on a scooter still carries a Green Slip, but expect questions about where you were riding and the type of device. Check before accepting a refusal.

A helmet, lights after dark and your position on the road may all come up if the insurer says you contributed to the crash. Any reduction depends on evidence, including whether the missing item made an injury worse, and it generally shrinks a claim rather than ending it. Turning drivers are generally expected to give way to riders in a marked bike lane.

Read next:Cyclist accident claims

What to keep, depending on how you were travelling

For crashes involving trucks, buses and rideshare cars, the operator may hold records you don't: onboard cameras, telematics, trip logs and driver hours. They aren't kept forever. Note the company, the route or fleet number and the time, and ask early. For passengers, a trip receipt or card record shows you were on board.

  • Your ride-tracking or GPS file from the day
  • The vehicle's registration, company name or route number
  • Written requests for shop, station or bus footage
  • Names and numbers of witnesses who stopped

Read next:At-fault self-check

Do you need a lawyer after a motor accident?

Whether you need a lawyer depends on how clear your situation is. A pedestrian hit by an identified car usually has a straightforward path. An e-scooter crash, a delivery job or a truck with several parties can be harder.

Often worth talking to a lawyer

  • A driver forced you off the road without contact and denies it
  • You were hurt getting into or out of a vehicle and the insurer disputes cover
  • You were delivering or driving for a platform and aren't sure which claim comes first
  • Your injuries include fractures, a head injury or nerve damage

You may not need one

  • Your injuries are healing and treatment is being approved
  • A pedestrian claim against an identified car is progressing smoothly
  • What you need first is a doctor to treat and record your injuries

If treatment is what you need now, start there. We can put you in touch with doctors and allied health experienced with CTP claims, who can complete the Certificate of Fitness and link your injuries to the crash.

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CTP Lawyer is not a law firm. This page is general information, not legal advice; the independent lawyer you speak with can advise on your own situation.

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