The CTP scheme isn't only for drivers. A pedestrian hit on a crossing, a cyclist knocked off by a turning car and a pillion passenger all claim through the same NSW scheme. For people in South Hurstville, we explain how it applies to your situation and whether an independent lawyer would help, especially where the facts are unusual.
St George & Bayside · Motor vehicle accident claims
MVA lawyer South Hurstville: trucks, buses and rideshare
Free, by phone or online. We'll tell you honestly if a crash falls outside the scheme.
Postcode: 2221

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- By phone & online, no office to visit
- Helping people in South Hurstville & Connells Point
Which crashes count as a motor accident
Generally, the CTP scheme covers injuries caused by the use or operation of a registered motor vehicle in NSW. Most crashes involving one are covered, whoever you were. The edge cases are technical, so if yours sits in the right-hand column, ask before ruling anything out.
Usually a CTP (motor accident) claim
- A car, truck, bus or motorbike hit you while you were walking, riding or cycling
- You were a pillion, or a passenger on a bus, in a taxi or in a rideshare car
- Someone opened the door of a parked car into your path
- An unsecured load or a loose trailer caused your crash (generally)
- A driver forced you off the road without touching you (it turns on the evidence)
Often not a CTP claim: check first
- You came off your bicycle and no motor vehicle played any part
- An e-scooter or bicycle rider knocked you down on a footpath
- You were hurt at a track day, race meeting or other closed-circuit event
- A pothole or loose gravel was the only cause of your fall
- A quad bike or unregistered trail bike on private land was involved
General information, not legal advice. Whether an incident is a motor accident depends on the facts. Time limits apply.
Getting around South Hurstville on two wheels, on foot or by bus
Close to Sydney Airport, rideshare, taxi and shuttle traffic is heavy around Wolli Creek, Arncliffe and General Holmes Drive. A passenger hurt in one of those vehicles claims through the CTP insurer of whichever vehicle was at fault. Around Hurstville station, people step on and off buses, cross to platforms and wait for rideshare pick-ups. A person hit on foot there, or hurt getting out of a vehicle, may have a motor accident claim. On King Georges Road or a side street, a crash with a motor vehicle is generally a CTP matter. If only the road surface brought you down, a cyclist usually has no CTP claim, though a motorcyclist's own Green Slip may still pay.
Busy places such as the South Hurstville shopping village and the Georges River foreshore bring people on foot, cyclists and turning cars together. A pedestrian hit in a car park open to the public may still have a CTP claim, depending on the details.
- Region
- St George & Bayside
- Postcode
- 2221
- Getting around
- Hurstville station · bus stops on King Georges Road
- Main roads
- King Georges Road · Connells Point Road
- Local landmarks
- South Hurstville shopping village · Georges River foreshore
- Nearest public hospital
- St George Hospital
Is what happened near South Hurstville a motor accident?
In NSW, a motor accident is generally an incident involving the use or operation of a motor vehicle that causes an injury. You don't need to have been driving, or even in a vehicle. A pedestrian, a cyclist, a pillion passenger and a bus passenger can all be injured in a motor accident. For accidents from 1 December 2017, the Motor Accident Injuries Act 2017 sets the rules.
Getting into or out of a vehicle is a common grey area. If a passing car hit you as you stepped out, or your driver moved off while you were halfway out, the injury may come from the use of a motor vehicle. Whether it does depends on exactly what happened, so write it down while it's fresh and have it checked.
If you were on foot
A pedestrian hit by a car, truck, bus or motorbike claims against that vehicle's CTP insurer. You don't need a car or a licence. Drivers must keep a lookout for pedestrians, yet blame doesn't always sit with the driver alone. An insurer may argue you contributed, for example by crossing against the lights, which can reduce some later entitlements without stopping the claim.
Treatment and care for a child who was 16 or under at the time continues for as long as it's needed, and fault doesn't change that, even if the child ran onto the road. A parent or guardian lodges the claim. Notes from school about concentration, behaviour or missed days can help show how the injury affects them as time goes on.
Read next:Pedestrian accident claims

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Riders, walkers, passengers: free check
Tell us how you were travelling and what happened. We'll say whether it looks like a motor accident claim and who can help.

Riders: solo crashes, gear and lane position
Arguments in rider claims tend to centre on where the bike was and whether it was visible. Lane position, moving between lanes of slow traffic, headlights and the driver's sightline all come up, and the road rules for motorcycles are detailed. Write down what you were doing and where, as precisely as you can, and have someone who knows those rules look at it before you accept a fault finding.
Riding pillion puts you in much the same position as a car passenger. You weren't steering, braking or choosing the line, so the fault question is mostly about the riders and drivers involved. Your claim goes to the insurer of whichever vehicle caused the crash, which may be the bike you were on. It is made against the insurer, never the rider personally.
Read next:Motorcycle accident claims
If you were on a bike or e-scooter
Dooring is one of the more common ways cyclists are hurt in busy streets. A car door opened into your path is generally part of using that car, even while it's parked, so the injury claim goes to its CTP insurer. Before the car leaves, record its plate and who opened the door, and photograph the door and where you fell.
A helmet, lights after dark and your position on the road may all come up if the insurer says you contributed to the crash. Any reduction depends on evidence, including whether the missing item made an injury worse, and it generally shrinks a claim rather than ending it. Turning drivers are generally expected to give way to riders in a marked bike lane.
Read next:Cyclist accident claims
Trucks and heavy vehicles
Something falling from a truck, such as an unsecured load or a trailer coming loose, can be part of the truck's use or operation, so its CTP insurer may be responsible. Note the company name, any fleet number and the registration if you can. Company markings and the direction it was heading make a truck much easier to trace later.
Injuries from a crash with a heavy vehicle are often serious: fractures, head injuries and injuries to the spine. Medical evidence needs to cover every injury, and early legal advice can be worth having because more parties and more records are involved. That doesn't mean you need a lawyer to lodge, only that the file can become complex.
Evidence that matters for riders, cyclists and pedestrians
For crashes involving trucks, buses and rideshare cars, the operator may hold records you don't: onboard cameras, telematics, trip logs and driver hours. They aren't kept forever. Note the company, the route or fleet number and the time, and ask early. For passengers, a trip receipt or card record shows you were on board.
- Photos of the crossing, lane markings or bike lane
- Written requests for shop, station or bus footage
- A screenshot of the rideshare or delivery trip
- Names and numbers of witnesses who stopped
Read next:At-fault self-check
Do you need a lawyer after a motor accident?
Whether you need a lawyer depends on how clear your situation is. A pedestrian hit by an identified car usually has a straightforward path. An e-scooter crash, a delivery job or a truck with several parties can be harder.
Often worth talking to a lawyer
- The insurer says your riding gear or helmet made your injuries worse
- You were delivering or driving for a platform and aren't sure which claim comes first
- A heavy vehicle was involved and several parties are pointing at each other
- Your injuries include fractures, a head injury or nerve damage
You may not need one
- You only need help working out which insurer to contact
- A pedestrian claim against an identified car is progressing smoothly
- You were a bus or rideshare passenger and the insurer has accepted the claim
If treatment is what you need now, start there. We can put you in touch with doctors and allied health experienced with CTP claims, who can complete the Certificate of Fitness and link your injuries to the crash.
Not quite your situation?
- If you were inside a car when it crashed, whether driving or as a passenger, the car accident lawyer page covers fault for you. Car accident lawyer in South Hurstville
- If the vehicle that hit you drove off or had no insurance, or you aren't sure what claim this is, start with the car accident claim page. Car accident claim in South Hurstville
- If you already know it's a motor accident and just want to know whether a lawyer is worth it, see the CTP lawyer page. CTP lawyer in South Hurstville
Frequently asked questions
On an e-bike, generally yes: you're usually in the same position as a pedal cyclist, and the claim goes to the car's CTP insurer. On an e-scooter, it's less certain. The scooter has no Green Slip, but the car does, so a claim against the car's insurer may still be possible. Expect questions about where you were riding and the type of device. Make a police report and get advice before accepting a refusal.
Often it's CTP. Rideshare platforms commonly treat drivers as independent contractors, not employees. On that footing you claim like any other injured driver: benefits through the Green Slip of the vehicle at fault, which is your own car's if you caused the crash, and a possible damages claim where another driver was to blame. If your arrangement actually makes you an employee, the position may be different, so have it checked.
Sometimes. The test is whether the injury came from the use or operation of a motor vehicle. A passing car striking you as you open the door, or a bus pulling away while you're still on the step, can qualify. Slipping on a wet kerb with no vehicle movement involved usually won't. Note the vehicle, the time and exactly what moved, photograph the spot, and see a doctor promptly.
Often, yes. Coming off alone is still a motor accident, because your motorcycle is a registered motor vehicle with its own CTP policy. That insurer may pay statutory benefits even though no one else was involved. As a rider found wholly or mostly at fault, you'd generally get benefits for the first 52 weeks only, with no damages claim. A crash caused by another vehicle, even without contact, is different, so describe exactly what happened.
Where the crash was the truck driver's fault, your injury claim is made to the insurer on the truck's Green Slip, as it would be for a car. You don't claim against the trucking company or the driver personally. Their records still matter, because dashcam footage, telematics and the driver's hours can help show what happened. Lodge on time and mention early that the truck may hold footage, so it can be requested before it's overwritten.
You may be able to. Contact isn't what decides it. If the way another vehicle was driven caused you to crash, for example by pulling out or cutting across your line, you may have a claim against that vehicle's CTP insurer. The difficulty is proof. Look for witnesses, helmet-camera or dashcam footage and any part of the registration. Write down where the vehicle came from and what it did while it's fresh.
Motor vehicle accident lawyer: suburbs near South Hurstville
Related reading
- How motor accident compensation works in NSW
- Crash while working? Quick check
- At fault vs not at fault
- Rideshare accidents and CTP
- Fractures
- Knee Injury
- Hip Injury
- Pelvic Injury After a Car Accident
- Wrist and Hand Injury
- Motorcycle Accidents in NSW
- Pedestrian Hit by a Car
- Cyclist Hit by a Car
- Rideshare or Taxi Passenger Accident
- CTP claims for motorcyclists
- CTP claims for pedestrians
- CTP claims for cyclists
- CTP claims for rideshare drivers
- St George & Bayside: area guide
- CTP Lawyer Help in Sydney
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CTP Lawyer is not a law firm. This page is general information, not legal advice; the independent lawyer you speak with can advise on your own situation.