The CTP scheme isn't only for drivers. A pedestrian hit on a crossing, a cyclist knocked off by a turning car and a pillion passenger all claim through the same NSW scheme. For people in Hunters Hill West, we explain how it applies to your situation and whether an independent lawyer would help, especially where the facts are unusual.
Lower North Shore & Ryde · Motor vehicle accident claims
A motor vehicle accident lawyer for road users in Hunters Hill West
Riders, pedestrians, cyclists and passengers: whether the NSW motor accident scheme covers what happened to you.
Postcode: 2110
- Free claim check, no obligation
- By phone & online, no office to visit
- Helping people in Hunters Hill West & Hunters Hill
Usually covered, or check first?
Riders, pedestrians and passengers often aren't sure whether their crash counts. The first list shows situations that are usually covered. The second shows ones that often aren't, and are worth checking before you give up on a claim.
Usually a CTP (motor accident) claim
- A car, truck, bus or motorbike hit you while you were walking, riding or cycling
- You were a pillion, or a passenger on a bus, in a taxi or in a rideshare car
- Someone opened the door of a parked car into your path
- An unsecured load or a loose trailer caused your crash (generally)
- A driver forced you off the road without touching you (it turns on the evidence)
Often not a CTP claim: check first
- You came off your bicycle and no motor vehicle played any part
- An e-scooter or bicycle rider knocked you down on a footpath
- You were hurt at a track day, race meeting or other closed-circuit event
- A pothole or loose gravel was the only cause of your fall
- A quad bike or unregistered trail bike on private land was involved
General information, not legal advice. Whether an incident is a motor accident depends on the facts. Time limits apply.
Getting around Hunters Hill West on two wheels, on foot or by bus
Military Road and Victoria Road are busy bus corridors. A passenger hurt when a bus braked hard or collided claims against the insurer of whichever vehicle caused it. Around bus stops on Victoria Road, people step on and off buses, cross to platforms and wait for rideshare pick-ups. A person hit on foot there, or hurt getting out of a vehicle, may have a motor accident claim. Busy places such as the Lane Cove River, the Parramatta River and Kelly's Bush bring people on foot, cyclists and turning cars together. A pedestrian hit in a car park open to the public may still have a CTP claim, depending on the details.
Wherever you were treated, including Royal North Shore Hospital, make sure each injury is written down and linked to the crash. Riders and pedestrians often have several injuries, and a missed one can be hard to add later.
- Region
- Lower North Shore & Ryde
- Postcode
- 2110
- Getting around
- bus stops on Victoria Road
- Main roads
- Ryde Road · Pittwater Road
- Local landmarks
- Lane Cove River · Parramatta River
- Nearest public hospital
- Royal North Shore Hospital
Is what happened near Hunters Hill West a motor accident?
In NSW, a motor accident is generally an incident involving the use or operation of a motor vehicle that causes an injury. You don't need to have been driving, or even in a vehicle. A pedestrian, a cyclist, a pillion passenger and a bus passenger can all be injured in a motor accident. For accidents from 1 December 2017, the Motor Accident Injuries Act 2017 sets the rules.
Getting into or out of a vehicle is a common grey area. If a passing car hit you as you stepped out, or your driver moved off while you were halfway out, the injury may come from the use of a motor vehicle. Whether it does depends on exactly what happened, so write it down while it's fresh and have it checked.
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Hurt near Hunters Hill West? Free claim check
Riding, walking or a passenger, anywhere in NSW: the check is by phone or online, it's free, and there's no pressure to go further.
Trucks and heavy vehicles
Something falling from a truck, such as an unsecured load or a trailer coming loose, can be part of the truck's use or operation, so its CTP insurer may be responsible. Note the company name, any fleet number and the registration if you can. Company markings and the direction it was heading make a truck much easier to trace later.
If you think a truck's camera, its telematics or the driver's work diary would help show what happened, raise it early. Police may obtain some records during an investigation, and the insurer may request others. A lawyer can formally ask the operator to keep records, which matters because some are overwritten or discarded after a while.
Pedestrians hit by a vehicle
Not every pedestrian injury happens on a street. Shopping centre, station and hospital car parks are open to the public, and a person hit there by a car that is reversing or turning can usually claim. A vehicle rolling down a home driveway can also be a motor accident, sometimes involving a child and a family car. The details matter, so check before assuming you can't claim.
When a driver says you stepped out suddenly, video from a shop, a bus or a council camera may show otherwise. Ask the owner in writing to keep it, giving the date, time and exact spot. Do it quickly, or have someone do it for you while you recover, because many systems record over within days.
Read next:Pedestrian accident claims
Motorcycle riders and pillion passengers
Arguments in rider claims tend to centre on where the bike was and whether it was visible. Lane position, moving between lanes of slow traffic, headlights and the driver's sightline all come up, and the road rules for motorcycles are detailed. Write down what you were doing and where, as precisely as you can, and have someone who knows those rules look at it before you accept a fault finding.
When a pothole, oil or loose gravel is the only reason a rider came down, there is usually no other vehicle's Green Slip to claim against. The rider's own bike insurer may still pay statutory benefits. Any complaint about how a road was maintained sits outside CTP, with its own rules and time limits, so get advice early if that's your situation.
Read next:Motorcycle accident claims
Cyclists, e-bikes and e-scooters
Electric bikes are generally treated like pedal bikes for this purpose, so if a motor vehicle hit you on one, you claim against that vehicle's insurer. E-scooters are less settled. A car that hit you on a scooter still carries a Green Slip, but expect questions about where you were riding and the type of device. Check before accepting a refusal.
A helmet, lights after dark and your position on the road may all come up if the insurer says you contributed to the crash. Any reduction depends on evidence, including whether the missing item made an injury worse, and it generally shrinks a claim rather than ending it. Turning drivers are generally expected to give way to riders in a marked bike lane.
Read next:Cyclist accident claims
What to keep, depending on how you were travelling
For pedestrians, the key evidence is usually outside your control: shop, station, bus and council cameras, and dashcams in passing cars. Ask for footage in writing as early as you can. Witnesses who saw where you were crossing matter too. A police report and the ambulance record complete the picture of where and how the vehicle hit you.
- Photos of the crossing, lane markings or bike lane
- Your damaged helmet and gear, kept unrepaired
- Written requests for shop, station or bus footage
- Names and numbers of witnesses who stopped
Read next:At-fault self-check
Riders, pedestrians and passengers: when a lawyer helps
Many riders, cyclists and pedestrians run their own claim once it's clear the crash counts as a motor accident. Advice matters more when cover is questioned, several parties are involved or the injuries are serious. These lists are a rough guide.
Often worth talking to a lawyer
- A truck or bus operator's records may matter and need to be kept
- The insurer says your riding gear or helmet made your injuries worse
- A heavy vehicle was involved and several parties are pointing at each other
- A driver forced you off the road without contact and denies it
You may not need one
- You came off a bicycle alone and just need to confirm it isn't a CTP matter
- You only need help working out which insurer to contact
- A pedestrian claim against an identified car is progressing smoothly
If treatment is what you need now, start there. We can put you in touch with doctors and allied health experienced with CTP claims, who can complete the Certificate of Fitness and link your injuries to the crash.
Not quite your situation?
- If you were driving or a passenger in a car and the question is who caused the crash, the car accident lawyer page fits better. Car accident lawyer in Hunters Hill West
- If you're not sure what kind of claim you have, or the vehicle drove off or wasn't insured, the car accident claim page sorts that out. Car accident claim in Hunters Hill West
- If you already know it's a motor accident and just want to know whether a lawyer is worth it, see the CTP lawyer page. CTP lawyer in Hunters Hill West
Frequently asked questions
Where the crash was the truck driver's fault, your injury claim is made to the insurer on the truck's Green Slip, as it would be for a car. You don't claim against the trucking company or the driver personally. Their records still matter, because dashcam footage, telematics and the driver's hours can help show what happened. Lodge on time and mention early that the truck may hold footage, so it can be requested before it's overwritten.
Buses carry CTP insurance like any registered vehicle, and a pedestrian hit by one generally claims through that policy. Write down the route, the time, which way the bus was heading and the nearest stop. Transport operators commonly have cameras inside and outside their buses, so put a request in writing quickly. CTP Assist on 1300 656 919 can help you identify the insurer if you can't work it out.
In most cases, yes. The door belongs to a parked motor vehicle, and opening it is treated as part of using that vehicle, so your injury claim is made to its CTP insurer. That holds whether the person who opened it was the driver or a passenger. Before they leave, take the car's registration and their name, and photograph the door, your bike and where you came down. If the insurer questions cover, ask for advice.
You may be able to. Contact isn't what decides it. If the way another vehicle was driven caused you to crash, for example by pulling out or cutting across your line, you may have a claim against that vehicle's CTP insurer. The difficulty is proof. Look for witnesses, helmet-camera or dashcam footage and any part of the registration. Write down where the vehicle came from and what it did while it's fresh.
On an e-bike, generally yes: you're usually in the same position as a pedal cyclist, and the claim goes to the car's CTP insurer. On an e-scooter, it's less certain. The scooter has no Green Slip, but the car does, so a claim against the car's insurer may still be possible. Expect questions about where you were riding and the type of device. Make a police report and get advice before accepting a refusal.
Sometimes. The test is whether the injury came from the use or operation of a motor vehicle. A passing car striking you as you open the door, or a bus pulling away while you're still on the step, can qualify. Slipping on a wet kerb with no vehicle movement involved usually won't. Note the vehicle, the time and exactly what moved, photograph the spot, and see a doctor promptly.
Motor vehicle accident lawyer: suburbs near Hunters Hill West
Related reading
- How motor accident compensation works in NSW
- Rideshare accidents and CTP
- Crash while working? Quick check
- Gathering medical evidence
- Fractures
- Knee Injury
- Hip Injury
- Pelvic Injury After a Car Accident
- Wrist and Hand Injury
- Motorcycle Accidents in NSW
- Pedestrian Hit by a Car
- Cyclist Hit by a Car
- Rideshare or Taxi Passenger Accident
- CTP claims for motorcyclists
- CTP claims for pedestrians
- CTP claims for cyclists
- CTP claims for rideshare drivers
- Lower North Shore & Ryde: area guide
- CTP Lawyer Help in Sydney
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CTP Lawyer is not a law firm. This page is general information, not legal advice; the independent lawyer you speak with can advise on your own situation.