If you were hurt near Haymarket while riding a motorbike, cycling, walking, or travelling in a truck, bus, taxi or rideshare, the first question is whether it counts as a motor accident. In broad terms, NSW CTP covers injuries caused when a registered motor vehicle is used or operated. Most crashes with one are covered. Some are not. Our free check sorts out which side of that line you're on.
Sydney CBD & inner city · Motor vehicle accident claims
Motor vehicle accident lawyer help for Haymarket
Came off, knocked down or hurt as a passenger? Start with whether it counts as a motor accident.
Postcode: 2000

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Is it a motor accident? A quick guide
Riders, pedestrians and passengers often aren't sure whether their crash counts. The first list shows situations that are usually covered. The second shows ones that often aren't, and are worth checking before you give up on a claim.
Usually a CTP (motor accident) claim
- A car, truck, bus or motorbike hit you while you were walking, riding or cycling
- You were a pillion, or a passenger on a bus, in a taxi or in a rideshare car
- Someone opened the door of a parked car into your path
- An unsecured load or a loose trailer caused your crash (generally)
- A driver forced you off the road without touching you (it turns on the evidence)
Often not a CTP claim: check first
- You came off your bicycle and no motor vehicle played any part
- An e-scooter or bicycle rider knocked you down on a footpath
- You were hurt at a track day, race meeting or other closed-circuit event
- A pothole or loose gravel was the only cause of your fall
- A quad bike or unregistered trail bike on private land was involved
General information, not legal advice. Whether an incident is a motor accident depends on the facts. Time limits apply.
Riding, walking and cycling around Haymarket
City streets carry very heavy foot traffic around Town Hall, Wynyard and Central, with light rail on George Street. A pedestrian hit there by a car, bus or delivery vehicle generally claims through that vehicle's CTP insurer. With Central station and the CBD and South East Light Rail nearby, many people walk or cycle to catch a service. If a vehicle hit you on the way, your claim is generally made to that vehicle's CTP insurer, whether or not you own a car. Around Chinatown, shared paths, driveways and car park entries are where cars most often cross the path of cyclists and walkers. Photograph the layout and any signs, because fault can turn on who should have given way.
Hospitals serving the area include Sydney Hospital and Royal Prince Alfred Hospital. Fractures, hip and pelvic injuries and head injuries are common after crashes involving unprotected road users, and each one should be recorded, not only the most obvious.
- Region
- Sydney CBD & inner city
- Postcode
- 2000
- Getting around
- Central station · CBD and South East Light Rail
- Main roads
- George Street · Hay Street
- Local landmarks
- Chinatown · Paddy's Markets
- Nearest public hospital
- Sydney Hospital
What counts as a motor accident
The CTP scheme follows the vehicle, not the person. Every registered motor vehicle in NSW carries a Green Slip, and the policy responds to injuries the vehicle causes, whether the person hurt was inside it or not. So the question for a rider, cyclist or pedestrian is simple to ask but sometimes hard to answer: was a motor vehicle part of how you were hurt?
Getting into or out of a vehicle is a common grey area. If a passing car hit you as you stepped out, or your driver moved off while you were halfway out, the injury may come from the use of a motor vehicle. Whether it does depends on exactly what happened, so write it down while it's fresh and have it checked.

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Hurt near Haymarket? Free claim check
Tell us how you were travelling and what happened. We'll say whether it looks like a motor accident claim and who can help.

Cyclists, e-bikes and e-scooters
Cyclists often assume they need insurance of their own to claim. They don't. The claim runs through the CTP insurance of the motor vehicle involved, so if a car, truck, bus or motorbike hit you while you were riding, it generally goes to that vehicle's insurer. Solo falls, collisions with other cyclists and crashes caused only by the road surface usually sit outside the scheme.
E-scooters raise a question of their own. A scooter isn't covered by CTP insurance itself, so if a scooter rider knocked you down on a footpath, a CTP claim is unlikely and another path may apply. If a car hit you while you were on a scooter, a claim against the car's insurer may still be possible. Have the specific facts checked.
Read next:Cyclist accident claims
Walking, crossing and car parks: pedestrian claims
Pedestrian injuries can be serious because there's nothing between you and the vehicle. Fractures, hip and pelvic injuries and head injuries are common. Statutory benefits are available to most injured pedestrians whoever caused the crash, and a damages claim may be possible where the driver was at fault. Ask your doctors to note each injury, including the less obvious ones.
Treatment and care for a child who was 16 or under at the time continues for as long as it's needed, and fault doesn't change that, even if the child ran onto the road. A parent or guardian lodges the claim. Notes from school about concentration, behaviour or missed days can help show how the injury affects them as time goes on.
Read next:Pedestrian accident claims
If you were on a motorbike
Arguments in rider claims tend to centre on where the bike was and whether it was visible. Lane position, moving between lanes of slow traffic, headlights and the driver's sightline all come up, and the road rules for motorcycles are detailed. Write down what you were doing and where, as precisely as you can, and have someone who knows those rules look at it before you accept a fault finding.
When a pothole, oil or loose gravel is the only reason a rider came down, there is usually no other vehicle's Green Slip to claim against. The rider's own bike insurer may still pay statutory benefits. Any complaint about how a road was maintained sits outside CTP, with its own rules and time limits, so get advice early if that's your situation.
Read next:Motorcycle accident claims
If a heavy vehicle was involved
Heavy-vehicle crashes often draw in more people than a car crash: an operator, perhaps a separate trailer owner, a company that loaded the truck, and other drivers. Your injury claim still starts in one place, the CTP insurer of the vehicle at fault. Questions about the other parties can wait, and a lawyer can look at them if a damages claim follows.
If you think a truck's camera, its telematics or the driver's work diary would help show what happened, raise it early. Police may obtain some records during an investigation, and the insurer may request others. A lawyer can formally ask the operator to keep records, which matters because some are overwritten or discarded after a while.
What to keep, depending on how you were travelling
For pedestrians, the key evidence is usually outside your control: shop, station, bus and council cameras, and dashcams in passing cars. Ask for footage in writing as early as you can. Witnesses who saw where you were crossing matter too. A police report and the ambulance record complete the picture of where and how the vehicle hit you.
- The vehicle's registration, company name or route number
- Photos of the crossing, lane markings or bike lane
- A screenshot of the rideshare or delivery trip
- Names and numbers of witnesses who stopped
Read next:At-fault self-check
Riders, pedestrians and passengers: when a lawyer helps
Whether you need a lawyer depends on how clear your situation is. A pedestrian hit by an identified car usually has a straightforward path. An e-scooter crash, a delivery job or a truck with several parties can be harder.
Often worth talking to a lawyer
- The insurer says your crash wasn't a motor accident at all
- You were hurt getting into or out of a vehicle and the insurer disputes cover
- You were delivering or driving for a platform and aren't sure which claim comes first
- The crash happened near a state border and the scheme is unclear
You may not need one
- Your injuries are healing and treatment is being approved
- You were a bus or rideshare passenger and the insurer has accepted the claim
- You came off a bicycle alone and just need to confirm it isn't a CTP matter
Riders, cyclists and pedestrians often have several injuries at once. We can point you to doctors and allied health who work with CTP claims and can record each one on the Certificate of Fitness.
Not quite your situation?
- If you were inside a car when it crashed, whether driving or as a passenger, the car accident lawyer page covers fault for you. Car accident lawyer in Haymarket
- If the vehicle that hit you drove off or had no insurance, or you aren't sure what claim this is, start with the car accident claim page. Car accident claim in Haymarket
- If your real question is whether you need a lawyer at all for a CTP claim, the CTP lawyer page answers that directly. CTP lawyer in Haymarket
Frequently asked questions
Often, yes. Coming off alone is still a motor accident, because your motorcycle is a registered motor vehicle with its own CTP policy. That insurer may pay statutory benefits even though no one else was involved. As a rider found wholly or mostly at fault, you'd generally get benefits for the first 52 weeks only, with no damages claim. A crash caused by another vehicle, even without contact, is different, so describe exactly what happened.
On an e-bike, generally yes: you're usually in the same position as a pedal cyclist, and the claim goes to the car's CTP insurer. On an e-scooter, it's less certain. The scooter has no Green Slip, but the car does, so a claim against the car's insurer may still be possible. Expect questions about where you were riding and the type of device. Make a police report and get advice before accepting a refusal.
You may be able to. Contact isn't what decides it. If the way another vehicle was driven caused you to crash, for example by pulling out or cutting across your line, you may have a claim against that vehicle's CTP insurer. The difficulty is proof. Look for witnesses, helmet-camera or dashcam footage and any part of the registration. Write down where the vehicle came from and what it did while it's fresh.
It usually starts as a workers compensation claim. When a crash happens while you're driving for your employer, you generally claim through the employer's insurer first, and CTP weekly payments and treatment aren't generally paid where workers compensation applies. A separate damages claim against an at-fault driver's CTP insurer may still be open. If you own your truck or work as a contractor, the answer may be different, so have your arrangements checked early.
In most cases, yes. The door belongs to a parked motor vehicle, and opening it is treated as part of using that vehicle, so your injury claim is made to its CTP insurer. That holds whether the person who opened it was the driver or a passenger. Before they leave, take the car's registration and their name, and photograph the door, your bike and where you came down. If the insurer questions cover, ask for advice.
Buses carry CTP insurance like any registered vehicle, and a pedestrian hit by one generally claims through that policy. Write down the route, the time, which way the bus was heading and the nearest stop. Transport operators commonly have cameras inside and outside their buses, so put a request in writing quickly. CTP Assist on 1300 656 919 can help you identify the insurer if you can't work it out.
Motor vehicle accident lawyer: suburbs near Haymarket
Related reading
- How motor accident compensation works in NSW
- Crash while working? Quick check
- Crashes while driving for work
- At fault vs not at fault
- Fractures
- Knee Injury
- Hip Injury
- Pelvic Injury After a Car Accident
- Wrist and Hand Injury
- Motorcycle Accidents in NSW
- Pedestrian Hit by a Car
- Cyclist Hit by a Car
- Rideshare or Taxi Passenger Accident
- CTP claims for motorcyclists
- CTP claims for pedestrians
- CTP claims for cyclists
- CTP claims for rideshare drivers
- Sydney CBD & inner city: area guide
- CTP Lawyer Help in Sydney
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CTP Lawyer is not a law firm. This page is general information, not legal advice; the independent lawyer you speak with can advise on your own situation.