Road users outside a car face questions drivers rarely do. Does a solo motorbike crash count? Is a bicycle covered? What about an e-scooter, a bus or a delivery job? People from Glebe can use our free claim check by phone or online to get plain answers, then be pointed to the right help, which is often simpler than they expect.
Sydney CBD & inner city · Motor vehicle accident claims
MVA lawyer Glebe: trucks, buses and rideshare
Came off, knocked down or hurt as a passenger? Start with whether it counts as a motor accident.
Postcode: 2037
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- By phone & online, no office to visit
- Helping people in Glebe & Forest Lodge
Is it a motor accident? A quick guide
Generally, the CTP scheme covers injuries caused by the use or operation of a registered motor vehicle in NSW. Most crashes involving one are covered, whoever you were. The edge cases are technical, so if yours sits in the right-hand column, ask before ruling anything out.
Usually a CTP (motor accident) claim
- A car, truck, bus or motorbike hit you while you were walking, riding or cycling
- You were a pillion, or a passenger on a bus, in a taxi or in a rideshare car
- Someone opened the door of a parked car into your path
- An unsecured load or a loose trailer caused your crash (generally)
- A driver forced you off the road without touching you (it turns on the evidence)
Often not a CTP claim: check first
- You came off your bicycle and no motor vehicle played any part
- An e-scooter or bicycle rider knocked you down on a footpath
- You were hurt at a track day, race meeting or other closed-circuit event
- A pothole or loose gravel was the only cause of your fall
- A quad bike or unregistered trail bike on private land was involved
General information, not legal advice. Whether an incident is a motor accident depends on the facts. Time limits apply.
Glebe road users and the CTP scheme
Cyclists use the separated city cycleways but still share busy streets with buses, taxis and delivery trucks. If a vehicle turned across you or a door opened into your path, it's usually a motor accident claim. Near the Glebe light rail stop, buses pull in and out, taxis and rideshare cars stop briefly, and people cross between them. Injuries in that mix are often motor accidents, so note the vehicle's registration or route number. On a route like Glebe Point Road, trucks and buses mix with motorbikes and bicycles. When a heavy vehicle is involved, note any company name or fleet number, because it helps identify the insurer.
Busy places such as Glebe Markets, Bidura House and the Blackwattle Bay foreshore bring people on foot, cyclists and turning cars together. A pedestrian hit in a car park open to the public may still have a CTP claim, depending on the details.
- Region
- Sydney CBD & inner city
- Postcode
- 2037
- Getting around
- Glebe light rail stop · Jubilee Park light rail stop
- Main roads
- Glebe Point Road · Parramatta Road
- Local landmarks
- Glebe Markets · Bidura House
- Nearest public hospital
- Royal Prince Alfred Hospital
What counts as a motor accident
In NSW, a motor accident is generally an incident involving the use or operation of a motor vehicle that causes an injury. You don't need to have been driving, or even in a vehicle. A pedestrian, a cyclist, a pillion passenger and a bus passenger can all be injured in a motor accident. For accidents from 1 December 2017, the Motor Accident Injuries Act 2017 sets the rules.
Where you were matters too. Crashes on public roads are the core of the scheme, but a car park open to the public or a driveway can also be covered, depending on how the vehicle was being used. A crash at a racetrack, or on private land with an unregistered vehicle, usually isn't. When the setting is unusual, get it checked before assuming either way.
Cyclists, e-bikes and e-scooters
Dooring is one of the more common ways cyclists are hurt in busy streets. A car door opened into your path is generally part of using that car, even while it's parked, so the injury claim goes to its CTP insurer. Before the car leaves, record its plate and who opened the door, and photograph the door and where you fell.
E-scooters raise a question of their own. A scooter isn't covered by CTP insurance itself, so if a scooter rider knocked you down on a footpath, a CTP claim is unlikely and another path may apply. If a car hit you while you were on a scooter, a claim against the car's insurer may still be possible. Have the specific facts checked.
Read next:Cyclist accident claims
Free claim check
Not sure if your crash counts? Ask us
Ring (02) 7238 7379 or send us the basics online. There's no charge and no obligation, and we'll tell you whether the CTP scheme covers your crash.
Trucks and heavy vehicles
When a truck is to blame, the injury claim is made to that truck's CTP insurer. Nothing about the scheme or its time limits changes because the vehicle was a heavy one. What can differ is the evidence. Many trucks carry forward-facing cameras, some record location and speed, and heavy-vehicle drivers may keep work diaries. None of it will necessarily exist, and it may not be kept for long.
Injuries from a crash with a heavy vehicle are often serious: fractures, head injuries and injuries to the spine. Medical evidence needs to cover every injury, and early legal advice can be worth having because more parties and more records are involved. That doesn't mean you need a lawyer to lodge, only that the file can become complex.
Motorcycle riders and pillion passengers
Missing or inadequate gear can become an argument: the insurer may claim a particular injury would have been less serious with proper protection. Where the evidence backs that up, contributory negligence can reduce the claim by a percentage. If the rider is found more than 61% at fault, the damages claim is lost, and statutory benefits are generally limited to the first 52 weeks. Keep damaged gear unrepaired, and photograph it from every side.
Broken bones, torn ligaments, nerve damage and head injuries are common in motorcycle crashes. Those are generally not threshold injuries, which matters for how long benefits run and whether damages may be possible. Make sure each doctor records every injury, not just the most painful one, and links it to the crash in their notes.
Read next:Motorcycle accident claims
If you were on foot
Pedestrian injuries can be serious because there's nothing between you and the vehicle. Fractures, hip and pelvic injuries and head injuries are common. Statutory benefits are available to most injured pedestrians whoever caused the crash, and a damages claim may be possible where the driver was at fault. Ask your doctors to note each injury, including the less obvious ones.
When a driver says you stepped out suddenly, video from a shop, a bus or a council camera may show otherwise. Ask the owner in writing to keep it, giving the date, time and exact spot. Do it quickly, or have someone do it for you while you recover, because many systems record over within days.
Read next:Pedestrian accident claims
What to keep, depending on how you were travelling
If you ride, your own devices may hold the strongest evidence. Helmet and handlebar cameras, bike computers and tracking apps can show your speed, your line and the moment of impact. Copy the original files somewhere safe straight away, before a device loops over them, and don't trim or edit anything. Keep your damaged helmet and gear as they are.
- The vehicle's registration, company name or route number
- Photos of the crossing, lane markings or bike lane
- Your damaged helmet and gear, kept unrepaired
- A screenshot of the rideshare or delivery trip
Read next:At-fault self-check
Riders, pedestrians and passengers: when a lawyer helps
Many riders, cyclists and pedestrians run their own claim once it's clear the crash counts as a motor accident. Advice matters more when cover is questioned, several parties are involved or the injuries are serious. These lists are a rough guide.
Often worth talking to a lawyer
- Cover is disputed because you were riding an e-bike or e-scooter
- The crash happened near a state border and the scheme is unclear
- The insurer says your crash wasn't a motor accident at all
- A truck or bus operator's records may matter and need to be kept
You may not need one
- You were a bus or rideshare passenger and the insurer has accepted the claim
- What you need first is a doctor to treat and record your injuries
- Your injuries are healing and treatment is being approved
Riders, cyclists and pedestrians often have several injuries at once. We can point you to doctors and allied health who work with CTP claims and can record each one on the Certificate of Fitness.
Not quite your situation?
- If you were driving or a passenger in a car and the question is who caused the crash, the car accident lawyer page fits better. Car accident lawyer in Glebe
- If you're not sure what kind of claim you have, or the vehicle drove off or wasn't insured, the car accident claim page sorts that out. Car accident claim in Glebe
- If you already know it's a motor accident and just want to know whether a lawyer is worth it, see the CTP lawyer page. CTP lawyer in Glebe
Frequently asked questions
Where the crash was the truck driver's fault, your injury claim is made to the insurer on the truck's Green Slip, as it would be for a car. You don't claim against the trucking company or the driver personally. Their records still matter, because dashcam footage, telematics and the driver's hours can help show what happened. Lodge on time and mention early that the truck may hold footage, so it can be requested before it's overwritten.
In most cases, yes. The door belongs to a parked motor vehicle, and opening it is treated as part of using that vehicle, so your injury claim is made to its CTP insurer. That holds whether the person who opened it was the driver or a passenger. Before they leave, take the car's registration and their name, and photograph the door, your bike and where you came down. If the insurer questions cover, ask for advice.
Usually the Green Slip of whichever vehicle caused the crash. That's the rideshare car itself if your driver was to blame, or the other car if its driver was. The app company isn't the one you claim from, and neither is the driver personally. Save a screenshot of the trip showing the driver, the car's plate and the route, because app records aren't always easy to retrieve later.
You may be able to. Contact isn't what decides it. If the way another vehicle was driven caused you to crash, for example by pulling out or cutting across your line, you may have a claim against that vehicle's CTP insurer. The difficulty is proof. Look for witnesses, helmet-camera or dashcam footage and any part of the registration. Write down where the vehicle came from and what it did while it's fresh.
Possibly. The insurer may say that boots, gloves, a jacket or a helmet would have prevented or lessened a particular injury. If it can show that on the evidence, your claim may be reduced for contributory negligence, usually by a percentage. It rarely wipes out a claim, and it can't be assumed: medical opinion about how each injury happened matters. Cyclists face the same argument about helmets. Ask how any percentage was reached.
A child who was 16 or under at the time can get the treatment and care they need for as long as they need it, and that doesn't depend on fault, even if they ran onto the road. A parent or guardian usually lodges the claim with the car's CTP insurer. Other entitlements may depend on fault and the injury. Keep school and medical records together, as some effects only become clear over time.
Motor vehicle accident lawyer: suburbs near Glebe
Related reading
- How motor accident compensation works in NSW
- Crash while working? Quick check
- Rideshare accidents and CTP
- Crashes while driving for work
- Fractures
- Knee Injury
- Hip Injury
- Pelvic Injury After a Car Accident
- Wrist and Hand Injury
- Motorcycle Accidents in NSW
- Pedestrian Hit by a Car
- Cyclist Hit by a Car
- Rideshare or Taxi Passenger Accident
- CTP claims for motorcyclists
- CTP claims for pedestrians
- CTP claims for cyclists
- CTP claims for rideshare drivers
- Sydney CBD & inner city: area guide
- CTP Lawyer Help in Sydney
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CTP Lawyer is not a law firm. This page is general information, not legal advice; the independent lawyer you speak with can advise on your own situation.