Central West, Orana & Far West · Working with a compensation solicitor

Parkes: the first weeks with a compensation solicitor

The first meeting, what to bring, the costs documents and the early weeks. No office visit needed.

If a claim check has pointed you towards legal help, the next questions are practical. What will the solicitor ask for, what will you sign, and what changes with the insurer once someone is acting for you? People from Parkes rarely need to travel for any of it. Meetings generally happen by phone or video, and documents go back and forth by email.

Postcode: 2870

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Engaging a solicitor, step by step

Most people engage a solicitor in a few stages rather than all at once. There's the first contact, often a phone call. There's a first meeting, by phone, video or in person, where the solicitor hears what happened and reads your documents. Then come the costs documents to read and sign. Once that's done, the solicitor starts requesting records and contacting the insurer on your behalf.

You don't have to find a solicitor on your own. After a free claim check, if your case calls for legal help, we can put you in touch with an independent solicitor who works on these claims. The first conversation is a chance to see whether you're comfortable with them. If you're not, you can say so. Engaging a solicitor is always your decision, and so is the timing.

Two costs documents to read before you sign

Before or soon after you engage a solicitor, you should generally receive a written costs disclosure. It explains how the solicitor's costs will be worked out, gives an estimate of the total where they can, and usually sets out what you can do if you have a question or a concern about costs later. It's information rather than a contract, but it tells you what to expect.

Once you're comfortable with the disclosure, you'll usually be asked to sign a costs agreement. This is the contract between you and the solicitor about costs. There's no need to sign it on the day you receive it. Read it in your own time, ask someone you trust to look over it, and write down your questions. A solicitor should be willing to explain any clause in plain English.

Ask for it in writing

Anything you're told about costs is worth having in writing. Keep the disclosure, the signed agreement and any emails about fees together with your other claim papers.

Read next:No win, no fee explained

Parkes: no need to travel for a first meeting

If Orange Health Service, Dubbo Base Hospital or Broken Hill Base Hospital treated you, bring whatever paperwork you have to the first meeting. The solicitor can request the full records later. The drive to Orange, about 88 km away, isn't part of engaging a solicitor. First meetings commonly happen by phone or video, and the costs documents can be sent online for you to read in your own time. Council boundaries such as Parkes Shire Council don't limit who you can engage. A solicitor anywhere in the state can take on a NSW motor accident claim for someone in Parkes, and meet you without either of you travelling.

Region
Central West, Orana & Far West
Postcode
2870
Distance to Orange
~88 km
Local government area
Parkes Shire Council

Engage someone now, or wait?

Engaging a solicitor makes most sense when something in your claim needs acting on. If the claim is simply running, you may not need anyone yet. These lists are a guide, and a free claim check can help with your own facts.

Often worth talking to a lawyer

  • Your recovery is slower than expected and a lump sum claim may be possible
  • An offer has been made and you want someone to read it before you respond
  • The accident was a while ago and you're not sure which deadlines have passed
  • Letters are piling up and you can't keep track of what needs answering

You may not need one

  • Your claim has only just been lodged and nothing has been decided
  • Your only question is about a form or a date
  • You're still deciding whether to claim at all

If treatment has lapsed since the crash, sort that out alongside any legal step. Doctors and allied health familiar with CTP claims can review your injuries and complete a Certificate of Fitness.

Not quite your situation?

  • Hurt at work, or in a crash while you were working? That is usually a workers compensation claim first, which is a different scheme from CTP. Tell us what happened and we can point you to the right help. Free claim check
  • If you're still deciding whether you need legal help at all, or which kind, the compensation lawyer page is a better place to start. Compensation lawyer in Parkes
  • For how the costs arrangement itself works, including what no win, no fee generally means, see the page that covers it in detail. No win no fee lawyer in Parkes
  • For checking a practising certificate, understanding how solicitors are regulated or moving your file to someone new, see the personal injury solicitor page. Personal injury solicitor in Parkes

What to bring to a first meeting

Bring what's easy to find and note what isn't. The list below covers the documents solicitors most often ask about at the start of a motor accident claim. Scans or clear phone photos are generally fine.

  • A written list of your questions about costs
  • The police event number, if the crash was reported
  • Your most recent Certificate of Fitness
  • Names and contact details of any witnesses
  • Payslips, tax returns or other records of what you earned before the accident
  • A list of your GP, other doctors and allied health practitioners treating you
  • Photo ID, such as a driver licence or passport

General information, not legal advice. Each solicitor may ask for different documents, and time limits apply.

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No need to travel for the first meeting

A video meeting covers the same ground as one across a desk. The solicitor can see your documents if you hold them up or share your screen, and you can see them as you talk. If video is hard for you, a phone call works too. Many people find it easier to concentrate in familiar surroundings, especially while they're still recovering.

If you'd prefer to meet in person, ask. Some solicitors can arrange it, although it may mean travelling. For most people, though, a phone or video meeting followed by documents sent electronically is simpler. Keep copies of everything you sign and send, in one folder or email thread, so you can find them again quickly.

What happens at the first meeting

Expect the first meeting to feel more like a structured conversation than an interview. The solicitor needs enough of the story to judge whether they can help, and enough of the paperwork to spot any deadline that's close. They'll often take notes as you talk and ask to keep copies of your documents. It's also your chance to ask how they would approach the claim.

Try not to leave the first meeting unsure about the next step. Ask what the solicitor will do first, what they need from you, and roughly when you'll hear from them. If they give you a costs disclosure or a costs agreement, you don't need to sign it there and then. Read it later, somewhere quiet, and ask about anything that's unclear.

  • Confirms the accident date and which rules apply
  • Checks whether any deadline is close
  • Outlines what they'd do first if you engage them
  • Answers your questions about the process

Dealing with the insurer once you've engaged someone

After you engage a solicitor, the insurer will generally be told in writing. You may notice that fewer letters arrive at home, or that copies come to you as well as to the solicitor. Either is normal. If the insurer contacts you directly about anything beyond everyday matters, it's sensible to tell your solicitor before you respond.

You can usually still speak to your case manager about everyday things, such as treatment requests, payment dates or travel costs. For anything more formal, like a request for a statement, an assessment or a signature, check with your solicitor first. It also helps to tell them about any calls you've had with the insurer, so their file stays complete.

Read next:Dealing with your insurer and case manager

What happens in the first few weeks

The first weeks after you engage a solicitor are mostly about gathering information. They'll usually ask you to sign authorities so they can request records from hospitals, your GP and other treating practitioners. They may also ask for records of your earnings. Some requests take time to come back, so this stage can feel quiet. That doesn't generally mean nothing is happening.

By the end of the first few weeks, you should generally have a clearer idea of the plan. That might include which records are still to come, which decisions could be challenged, what medical evidence may be needed and when the next contact will be. If you haven't heard anything about next steps, it's reasonable to ask. A short email is usually enough.

  • Signing authorities to release your records
  • A request to the insurer for copies of its file
  • A look at any recent decision you may want reviewed
  • Questions about your earnings before the accident

Read next:Gathering medical evidence for your claim

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CTP Lawyer is not a law firm. This page is general information, not legal advice; the independent lawyer you speak with can advise on your own situation.

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