Sutherland Shire · How a car accident solicitor runs a claim

How a car accident solicitor runs your claim, Kurnell

Statutory benefits first, damages later: how the two stages fit together on one file.

Engaging a solicitor doesn't make the claim move faster. The timing rules for CTP damages are set by law, and the solicitor works within them. What changes is who tracks the deadlines, gathers the evidence and deals with the insurer. For people in Kurnell, we explain that work stage by stage, and help you find an independent solicitor if your claim calls for one.

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Kurnell: records, deadlines and the file

From Cronulla to Menai, a file can sit quietly for months while evidence comes in. That's normal on a damages claim, and a solicitor should still tell you when each stage is reached. For people in Sutherland Shire Council, as anywhere else, the file follows the dates of the crash, not where you live. The accident date sets which rules apply and when the damages claim can, and must, be lodged. Crashes on busy routes like Captain Cook Drive, Cook Street and Prince Charles Parade often involve several vehicles. A solicitor reviewing the file checks which insurer accepted the claim and whether liability for damages has been admitted, denied or not yet decided.

Around 17 km from the Sydney CBD, Kurnell is well within reach of solicitors who run CTP files by phone and online. Settlement discussions and most other file steps generally don't need you to travel.

Region
Sutherland Shire
Postcode
2231
Local government area
Sutherland Shire Council
Main roads
Captain Cook Drive · Cook Street
Distance to Hurstville
~11 km

The first review of your claim

Early on, the solicitor works out which stage your claim is at and what is coming next. If you're still receiving statutory benefits, the focus may be on keeping them in place. If the insurer has made a threshold decision, the focus may be whether to challenge it. If a damages claim is possible, the solicitor starts planning its timing from your accident date.

Lodging the damages claim

Timing the damages claim is one of the solicitor's main decisions. Lodge within 2 years of the accident and weekly payments can continue beyond the 2-year point while the claim is pending. Lodge before 20 months only if impairment is more than 10%. Leave it past 3 years and the claim may only be allowed with a full and satisfactory explanation.

After the damages claim goes in, there can be long stretches with little visible progress while evidence is exchanged. The insurer may request further information or arrange another examination. Keep the solicitor told of any change in your work, income or symptoms, and answer requests promptly, because an up-to-date file is easier to resolve.

Read next:CTP damages claims

If the claim doesn't settle: the PIC

Some claims can go to court rather than, or after, claims assessment, for example where a claim is exempt from assessment or a party is entitled to take it further. This is less common in CTP files and depends on the facts. If it's possible in your case, the solicitor will explain the costs, the risks and the timing before any decision is made.

Read next:The Personal Injury Commission

Solicitor-run or self-run: which suits your claim?

Whether a solicitor should run your file depends on which stage it's at. Early on, you may not need one. Later, when timing rules and evidence start to shape the result, many people with a damages claim find one helpful.

Often worth talking to a lawyer

  • You started the claim yourself and it has become complicated
  • Your impairment may be more than 10% and that could change the timing
  • An offer has arrived and you don't know how to weigh it
  • The insurer wants you to sign a release or deed

You may not need one

  • You're still in the first weeks and nothing has been decided yet
  • Statutory benefits are being paid and nothing has been disputed
  • Your injuries are healing and no damages claim is likely

Ask for a written costs disclosure before a solicitor starts work on your file. Costs for damages claims have a regulated maximum, and the disclosure should show how yours will be calculated. What a CTP lawyer costs

Not quite your situation?

  • If your main question is who caused the crash and what a fault finding means, the car accident lawyer page covers it. Car accident lawyer in Kurnell
  • If you're still deciding whether a lawyer is worth it for your CTP claim, start with the CTP lawyer page. CTP lawyer in Kurnell
  • If you want to understand how impairment is assessed and what a serious injury means for your claim, see the injury compensation lawyer page. Injury compensation lawyer in Kurnell
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The file from review to resolution

Every CTP file is different, but most follow the same order. Here are the six stages a solicitor generally works through, with the timing rules that apply. Some files end early, for example when no damages claim is open.

  1. At the start

    File review and costs disclosure

    The solicitor reviews your accident date, when the claim was lodged, every insurer decision and any deadline already running. Before substantial work begins, you'd generally expect written information explaining how fees are worked out.

  2. The first months

    The statutory benefits stage

    While the claim runs, weekly payments and treatment and care come through statutory benefits. The solicitor watches the insurer's decisions, such as whether your injury is treated as a threshold injury, and helps you challenge ones that seem wrong within the review time limits.

  3. As injuries settle

    Evidence and impairment

    The evidence builds over time: records of your injuries, proof of earnings and, where needed, independent reports written for the claim. Impairment is usually assessed only once your condition has settled, so this stage can't be rushed.

  4. From 20 months

    The damages claim is lodged

    Timing here is set by law. The earliest point is generally 20 months after the accident, or sooner with impairment above 10%. The latest is generally 3 years. Lodging within 2 years keeps weekly payments available past the 2-year mark while the claim is pending.

  5. After lodgement

    Negotiation with the insurer

    The insurer considers the damages claim and may accept or dispute parts of it. The solicitor exchanges evidence and offers with the insurer, and may take part in a settlement conference. You decide whether to accept any offer.

  6. Resolution

    Settlement, or assessment at the PIC

    A damages claim generally can't settle within 2 years of the accident unless impairment is more than 10%. If negotiation doesn't produce an agreement, the Personal Injury Commission can assess the claim, and some claims go to court instead.

General information, not legal advice. Every file is different, and the timing rules depend on your accident date. Time limits apply.

The first stage of the file: benefits while you recover

Weekly payments generally stop after 104 weeks unless a damages claim is pending. That is one reason a solicitor keeps an eye on the calendar from the start. Decisions about weekly payments and other benefits can be reviewed, generally within 28 days of receiving the decision, and the solicitor tracks each of those windows as it opens.

Reports, examinations and impairment

Your role in this stage is steady: keep the solicitor told about ongoing symptoms and any change in what you can do at work. The solicitor's role is to decide when the evidence is complete enough to act on. That may involve independent reports and, where impairment could exceed 10%, an assessment that can change when the damages claim is lodged.

Read next:Whole person impairment explained

Negotiation and settlement

Settlement talks often come to a head at a conference, in person or online, where the insurer and your solicitor try to close the gap. You'll usually be asked to attend or stay by the phone. The solicitor will go through the evidence with you beforehand and talk about what a reasonable result could look like. The final say on any figure is yours.

Read next:CTP settlements

Bringing a solicitor into a claim that's already running

Many people lodge a CTP claim themselves and only look for a solicitor later, often after a decision goes against them or when a damages claim comes into view. That's common and generally not a problem. The solicitor notifies the insurer, obtains your claim file and reviews what has happened so far. The time limits keep running throughout, so earlier is better than later.

Read next:Free claim check

Frequently asked questions

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CTP Lawyer is not a law firm. This page is general information, not legal advice; the independent lawyer you speak with can advise on your own situation.

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