Upper North Shore & Hornsby · Car accident claims

A car accident claim from Berowra Creek, sorted by type

Just had a crash? Sort out the claim first, then the paperwork.

The words get confusing quickly after a crash: CTP, Green Slip, third party property, comprehensive, Nominal Defendant. For people in Berowra Creek, we translate them into one plain answer about the kind of claim you have. Then we point you to the next step, which might be lodging an injury claim yourself, seeing a doctor, or talking to an independent lawyer.

Postcode: 2082

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Local roads, car parks and hospitals near Berowra Creek

Pennant Hills Road and the Pacific Highway carry heavy traffic, and a crash there may involve a driver heading north on the M1. Get their registration before they leave, since the injury claim follows the vehicle. Near Berowra Valley National Park or anywhere else, a crash in a car park or private driveway can still lead to an injury claim through CTP. Where exactly it happened matters, so write it down while you remember. The same claim rules apply: injuries go to a CTP insurer, and damage to cars goes through property insurance. Record the location precisely either way.

Hospitals serving the area include Hornsby Ku-ring-gai Hospital and Royal North Shore Hospital. You don't need an ambulance or an emergency visit to have an injury claim, but a doctor should record your injuries and link them to the crash.

Region
Upper North Shore & Hornsby
Postcode
2082
Local landmarks
Berowra Valley National Park
Public hospital in the region
Hornsby Ku-ring-gai Hospital

The kinds of claim a car accident can lead to

Start by separating what was hurt from what was broken. Injuries to you or anyone else in the crash belong to an injury claim with a CTP insurer. Damage to your car, your phone or a fence belongs to a property claim with your own insurer or the other driver's. Most confusion in the first weeks comes from mixing the two up.

Read next:Which help do I need? Quick check

Damage to your car: a separate claim

If only property was damaged and nobody was hurt, there is no CTP claim, and the matter is between the drivers and their property insurers. We don't handle those claims. If someone was hurt as well, keep the two apart in your paperwork and your head. The repair claim can take weeks; the injury claim has deadlines that keep running regardless.

If you don't have comprehensive insurance and the other driver was at fault, their property insurer is usually the first place to ask about repairs. Where the other driver has no property cover at all, the options are narrower and may involve dealing with them directly. None of this changes your right to make an injury claim through CTP.

Sort your crash into the right claim

Most crashes lead to one or more of the claims below. They go to different places and run under different rules. Start with the card that matches what happened, then follow its link.

  • You were injured

    An injury goes to a CTP insurer

    Injuries from a crash in NSW are generally claimed through CTP insurance, whoever caused the crash. The claim usually goes to the insurer of the vehicle at fault. Lodging early matters, so start once you've seen a doctor.

    CTP claims in Berowra Creek
  • Your car was damaged

    Car and property damage is a separate claim

    A damaged car, bike or fence is a property claim. It generally goes to your own insurer or the other driver's property insurer, not to CTP, and we don't handle it. Keep it apart from any injury claim.

    What CTP does and doesn't cover
  • Hit-and-run or uninsured

    A driver who fled or had no Green Slip

    If the vehicle drove off and can't be identified, or had no CTP insurance, you can claim against the Nominal Defendant, a NSW Government-backed fund. Report the crash to police promptly and make due inquiry and search for the vehicle.

    Uninsured or unidentified vehicles
  • Driving for work

    Driving for work usually brings another scheme first

    A crash while working is usually a work injury as well as a motor accident. Workers compensation generally comes first. You may still be able to claim damages from the at-fault driver's CTP insurer, which is worth checking before you settle anything.

    Crash while working? Quick check
  • Someone died

    When someone died in the crash

    If someone died, CTP generally covers reasonable funeral expenses regardless of fault. Close relatives who depended on them may also be able to claim. CTP Assist on 1300 656 919 can put you in touch with support.

    After a fatal crash

General information, not legal advice. Some crashes involve more than one claim. Time limits apply.

Do you need a lawyer for a car accident claim?

Many car accident injury claims are lodged and run without a lawyer, and property damage never comes through us at all. A lawyer is most useful when the kind of claim is unclear or the facts are complicated. These lists give a rough guide.

Often worth talking to a lawyer

  • The crash happened in a car park or driveway and cover is questioned
  • The vehicle drove off and you're unsure what 'due inquiry and search' needs
  • You're past 3 months from the crash and haven't claimed yet
  • The other driver disputes that the crash happened the way you say

You may not need one

  • The other vehicle is identified and insured, and your claim is lodged
  • Treatment and a clear medical record are what you need most right now
  • Only your car was damaged and nobody was hurt

If a small crash has left you sore, a doctor's record is what makes it an injury claim. Ask us about doctors and allied health who understand CTP claims and the Certificate of Fitness.

Not quite your situation?

A man in a jacket reading through a sheaf of papers on a sofa

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What to collect before the details fade

You don't need everything worked out in the first week, but some things are much easier to collect then than later. Photos, the other vehicle's registration, the names of witnesses and a written note of what happened all help. So does an early visit to a GP, even if you feel mostly fine, because it creates a record that ties any injury to the crash.

  • Photos of both vehicles, the scene and any injuries
  • Any police event number you were given
  • Hospital or GP paperwork from the first visit
  • Any claim or reference numbers from insurers

Read next:Checklist for the first 30 days

Sore days after the crash? It can still be a claim

People often decide not to claim because they 'only' had a small crash, then find weeks later that the injury isn't settling. By then the deadlines have been running since the day of the crash. If you were sore after a collision, it's sensible to see a GP, keep the record and at least find out what claim you have, even if you never end up needing it.

Deadlines run from the crash

Even if you're not sure the injury is serious, check your deadlines early. They start on the day of the crash, not when you first notice symptoms.

Read next:The 28-day rule for CTP claims

When the other driver won't give their details

At the scene, swap names, addresses and registration numbers with every driver involved, and ask for their insurer if they know it. Photograph the other vehicle's plate and the driver's licence if they agree. If the other vehicle is a work, rental or rideshare car, note the company too. These details are what connect your injury claim to the right insurer.

If a driver refuses to swap details, don't argue. Note the plate and a description of the car and the driver, and ask anyone nearby whether they saw it. Report the refusal to police with those details. A vehicle's CTP insurer can usually be found from its registration later, provided someone wrote it down.

Read next:CTP claim forms

When the other vehicle drove off or wasn't insured

For an unidentified vehicle, you must make 'due inquiry and search' to try to find it. In practice that means reporting to police promptly, asking witnesses, checking for camera footage and noting anything you remember about the vehicle. Keep a record of each step you take. The Nominal Defendant will want to see that a genuine effort was made.

  • Report it to police promptly and keep the event number
  • Note the colour, make, model and direction of travel
  • Keep a dated list of every step you take to trace it

Read next:Uninsured or unidentified vehicles

Why a claim check comes before the paperwork

If you've read this far and still aren't sure which claim you have, that's normal. Our free claim check starts with what happened and works out which claim, or claims, the facts support. We'll tell you plainly if something isn't a CTP matter, such as car repairs. If it is, we'll point you to the next step, which is often simply lodging the injury claim yourself.

Frequently asked questions

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CTP Lawyer is not a law firm. This page is general information, not legal advice; the independent lawyer you speak with can advise on your own situation.

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