The NSW CTP scheme is there for people hurt in motor accidents, including in Putney. It pays statutory benefits to most injured people, and some can also claim damages. Knowing which applies to you, and what help you need, is where we come in. The claim check is free and there's no obligation. We point you to doctors and allied health, and to an independent CTP lawyer when a case genuinely calls for one.
Lower North Shore & Ryde
After a car accident in Putney: where to start
First steps, time limits and the right help, whether that's a lawyer, a doctor or allied health.
Postcode: 2112
- Free claim check, no obligation
- By phone & online, no office to visit
- Helping people in Putney & Ryde
Putney at a glance, for people after a car accident
Putney occupies a peninsula on the Parramatta River in Northern Sydney near Ryde, Tennyson Point and Mortlake. For Putney residents, a CTP claim generally starts with statutory benefits for weekly payments and treatment costs; some people may later be able to claim common law damages as well.
Wherever you are in Putney, help starts by phone and online. There's no office visit, and the claim check fits around your treatment and work.
If a crash has left you unable to drive, reaching treatment from Putney may take more planning. Note any taxi or public transport costs from the start and ask the insurer about them.
Lower North Shore & Ryde: the wider area
North Sydney, Chatswood, St Leonards and Macquarie Park are major employment centres, and Royal North Shore Hospital at St Leonards is the area's main public hospital. The Pacific Highway, the Warringah Freeway, Epping Road and the M2 carry heavy traffic through the middle, and Military Road is the main route to Mosman and the Spit Bridge.
- Region
- Lower North Shore & Ryde
- Postcode
- 2112
- Local government area
- City of Ryde
- Distance to Macquarie Park
- ~5 km
- Nearest public hospital
- Ryde Hospital
- Getting around
- Meadowbank station · West Ryde station
Main roads
- Morrison Road
- Charles Street
- Pellisier Road
Transport
- Meadowbank station
- West Ryde station
- Kissing Point ferry wharf
- bus services to the city and Ryde
Hospitals
- Ryde Hospital
- Royal North Shore Hospital
Claim help for people in Putney, by topic
Every page sets out the general NSW rules and is honest about when you may not need a lawyer at all. Read the one that matches where you are now; you can come back to the others as your claim moves on.
Car accident & CTP
Questions about the claim itself: lodging with the right insurer, who was at fault, what the scheme pays, a refusal, and crashes on a bike or on foot.
- CTP lawyerA free claim check first, then an independent CTP lawyer if your claim calls for one.
- CTP claimsThe 28-day and 3-month deadlines, and what to gather before you lodge.
- Car accident lawyerFault split between drivers? What it means for your benefits and any lump sum.
- Car accident claimHit-and-run, uninsured driver or a dented car: the kind of claim, explained simply.
- Car accident compensationStatutory benefits, damages and the 10% impairment line, in plain English.
- CTP claim deniedInsurer said no? How internal review and the Personal Injury Commission work.
- Motor vehicle accident lawyerMotorbike, bicycle, on foot or on a bus: which crashes count as a motor accident.
Solicitors
For people engaging a solicitor: what happens after you sign, how a motor accident file moves from start to finish, and what to check before you commit.
- Compensation solicitorA first meeting by phone or video, the paperwork to expect, and dealing with the insurer.
- Personal injury solicitorHow solicitors are regulated, and what to do if the relationship isn't working.
- Car accident solicitorThe stages of a CTP damages file, the timing rules, and what you do at each step.
General compensation
Broader questions: which kind of claim you have, keeping evidence of the injury, what a serious or permanent injury means, and the costs questions worth asking.
- Compensation lawyerWhich claim covers your injury, what these lawyers do, and claim words in plain English.
- Personal injury lawyerLooking after the injury, keeping good notes, and choosing legal help with care.
- Injury compensation lawyerSerious injury after a crash? The threshold line, impairment, and what they change.
- No win no fee lawyerCTP legal costs are regulated. Here's how that fits with no win, no fee arrangements.
What to do after a car accident in Putney
- Check on everyone involved, yourself included. If anyone is injured, call 000 straight away and follow the operator's instructions until help arrives.
- If police attend, note the officer's name and station. If they don't, report the crash yourself promptly and keep the event number safe.
- Get medical care, even if you feel fine. Some injuries, such as whiplash, can take a day or two to show, and early records help your claim.
- If the other vehicle drove off, note anything you can about it and tell police promptly. A claim against the Nominal Defendant may still be possible.
- Work out which CTP insurer to claim with. It's usually the insurer of the vehicle at fault, and CTP Assist on 1300 656 919 can help you identify it.
- Keep a folder for everything: certificates, receipts, letters from the insurer, time off work and travel to treatment. Good records make every later step easier.
- Not sure whether you need a lawyer? A free claim check helps you decide. Many claims don't need one, and we'll say so if yours doesn't.
Time limits to know
To have weekly payments back-paid to the day after the accident, the insurer generally needs your claim within 28 days. You can still claim up to 3 months after the accident, but payments may start from the date you claim. A common law damages claim must generally be made within 3 years, and within 2 years if you want weekly payments to continue beyond 2 years. Treat this as general information, not legal advice. More on CTP claim time limits.
Treatment and the medical side of your claim
Not everyone needs a lawyer after a crash, but most people need good treatment. We can connect you with doctors experienced with CTP claims for the Certificate of Fitness, and with allied health for rehabilitation. The insurer generally pays for reasonable and necessary treatment within your benefit period, and we'll tell you if a provider we refer you to is connected with us.
Doctors & allied health
Free claim check
Find the right help for your claim
Ring (02) 7238 7379 or ask us to call you back. We'll go through the time limits, what's happened so far and what your claim may need next.
Frequently asked questions
Often not. Many CTP claims for statutory benefits run without a lawyer. Legal help tends to matter when a claim is refused, the insurer says your injury is threshold and you disagree, payments stop, fault is disputed, an offer arrives or a damages claim may be open. SIRA's free CTP Legal Advisory Service can also help with some statutory benefits questions.
No. The claim check is free and there's no obligation to take any next step. CTP Lawyer is a free NSW service, not a law firm. We look at where your claim is up to and explain the options in plain English. If you're connected with an independent CTP lawyer, any legal costs are between you and them, and should be set out in writing first.
Not at first, in most cases. If the crash is also a work injury, you generally need to claim workers compensation through your employer's insurer first. That is a different scheme from CTP, and CTP statutory benefits are generally not payable where workers compensation is available. You may still be able to claim damages from the at-fault driver's CTP insurer, so get advice. Commuting crashes depend on the facts. Tell us about the trip and we can point you to the right help.
Yes. CTP Assist, run by SIRA, can arrange an interpreter for your claim on 1300 656 919. It can also connect you with the free CTP Legal Advisory Service for statutory benefits questions. If you'd like a family member to help you through the claim check, that can often be arranged as well, with your consent.
We're sorry for your loss. CTP insurance generally covers reasonable funeral expenses regardless of fault, including transporting the person to near their usual home. The deceased person's legal personal representative, usually a close family member, can apply. Dependants may also be able to claim. CTP Assist on 1300 656 919 can connect you with a Principal Liaison Coordinator for support.
No, and you don't need one. The claim check happens by phone and online, so people in Putney get the same help as anyone else in NSW without travelling. If an independent CTP lawyer would help with your claim, the lawyer you speak with can generally work with you by phone, email and video as well.
Generally, the NSW CTP scheme applies where the crash happened in NSW. If it happened in another state or territory, that place's own scheme usually applies instead, though the details can be complicated, so say where it happened. The date matters too. Accidents from 1 December 2017 fall under the Motor Accident Injuries Act 2017, and earlier ones under the 1999 Act.
No. Claims can be lodged through the Service NSW online form or directly with the insurer, and our claim check is done by phone and online. If you're referred to a lawyer, many motor accident lawyers are happy to work by phone or video, and you can ask to meet face to face if you'd prefer. A GP near home or work can generally provide the Certificate of Fitness.
Other areas near Putney
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CTP Lawyer is not a law firm. This page is general information, not legal advice; the independent lawyer you speak with can advise on your own situation.