If your injury is worse than a sprain or strain, different rules may apply to your claim. An injury that is more than threshold can mean longer benefits and, if someone else was at fault, a damages claim. People in Putney with a serious injury often benefit from early advice. Start with a free claim check, and we'll connect you with an independent lawyer if the case calls for one.
Lower North Shore & Ryde · Serious injury compensation
Injury compensation lawyer Putney: impairment explained
The threshold line and whole person impairment, explained without promises.
Postcode: 2112

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- By phone & online, no office to visit
- Helping people in Putney & Ryde
Putney: work, travel and a serious injury
If a serious injury means you can no longer commute on Sydney Metro or the North Shore Line to the job you had, note it with the date. Lost earning capacity can be the largest part of a serious injury claim. Transport links such as Meadowbank station, West Ryde station and the Kissing Point ferry wharf may be how you got to work. If a serious injury means you can no longer use them, or can no longer work at all, note it with the date. If the claim itself would mean trips to Macquarie Park, about 5 km away, it doesn't have to. Where you live needn't hold your claim back: advice and the claim check both work by phone and online, from home.
Living in the City of Ryde area doesn't change the rules on serious injuries: the threshold line and whole person impairment work the same way across NSW. What differs from person to person is the evidence.
- Region
- Lower North Shore & Ryde
- Postcode
- 2112
- Getting around
- Meadowbank station · West Ryde station
- Distance to Macquarie Park
- ~5 km
- Local government area
- City of Ryde
Serious injury: when legal advice helps
If your injury is more than threshold, it's worth at least one conversation with someone who knows the scheme. Whether you need more than that depends on your situation. Use these lists as a starting point.
Often worth talking to a lawyer
- Another driver was at fault and a damages claim may be possible
- A pre-existing condition is being blamed for your symptoms
- You have a psychological injury as well as a physical one
- An impairment assessment is coming up, or you disagree with one
You may not need one
- Your injury is healing as expected and should resolve fully
- You were mostly at fault, so no damages claim is open to you
- The injury has settled with no lasting effect on your work or daily life
If an impairment assessment is coming up, ask whether your injury has stabilised first. An assessment made too early can understate a lasting injury, and challenging one later has short deadlines. CTP damages claims
Not quite your situation?
- If the injury happened at work, including on the road for work, workers compensation is usually the scheme that applies first, not CTP. After a crash, a CTP damages claim may still be possible. We can point you to the right help. Free claim check
- For what a claim can actually pay for, and the timing rules for damages, see the car accident compensation page. Car accident compensation in Putney
- If the question is still which sort of claim you have at all, start with the compensation lawyer page before going further. Compensation lawyer in Putney
- If the insurer has already decided your injury is threshold and you want to challenge it, the CTP claim denied page sets out the steps. CTP claim denied in Putney
Reading the threshold line
Think of this as a map, not a verdict. It shows the kinds of injury usually treated as threshold, and the findings that may take an injury beyond it. Only the medical evidence in your own claim can place you.
Usually treated as a threshold injury
- Sprains and strains of muscles, tendons or ligaments
- Whiplash-type neck pain with no nerve findings
- Bruising and soft tissue swelling
- A psychological injury the scheme classes as threshold
- Statutory benefits generally up to 52 weeks, for accidents from 1 April 2023
May be more than a threshold injury
- Confirmed nerve damage
- A full or partial tear of a tendon, ligament, meniscus or cartilage
- A fracture, which is generally not a soft tissue injury
- A brain injury, or a diagnosed psychological condition beyond the threshold category
- Damages may be possible if another driver was at fault and you weren't mostly at fault
General information, not legal advice, and not medical advice either. The insurer decides on the medical evidence, its decision can be reviewed, and time limits apply.
What 'serious' means in claim terms
In everyday speech, a serious injury is one that hurts a lot or takes a long time to heal. The CTP scheme uses narrower tests. The first is whether the injury is more than a threshold injury. The second, for some kinds of compensation, is how much permanent impairment it leaves, measured as whole person impairment. Pain matters to you, but the scheme looks at diagnosis and lasting effect.
Read next:Threshold vs non-threshold injury
The threshold line and what takes an injury past it
The definition works by exclusion. An injury is generally threshold if it is soft tissue damage with no nerve damage and no torn tendon, ligament, meniscus or cartilage, whether the tear is complete or not, or if it is a psychological injury the scheme classes as threshold. Injuries outside that description, such as fractures, torn ligaments or brain injuries, are generally more than threshold.
The line also decides whether common law damages are open. With only a threshold injury, they generally aren't. With a more serious injury, you may be able to claim damages if another driver was at fault and you weren't mostly at fault. That is why a threshold decision is often the most important decision the insurer makes about a serious injury.
Check the date of your accident
The threshold rules and benefit periods depend on when your accident happened. Check which rules apply to your date before relying on any general statement.
Read next:Threshold injury disputes

Free claim check
Serious injury? Talk to us before the next decision
An injury that's worse than first thought can change your claim. A short, free conversation can show you what to ask next.

Serious injury and your future earnings
Earning capacity compares what you could have earned without the injury with what you can realistically earn now. For a tradesperson with a damaged shoulder, or an office worker with a brain injury, that gap can be large and long-lasting. Record every change to your working life: hours, duties, roles you can no longer do. Those facts sit alongside the medical evidence.
Read next:Statutory benefits vs damages
The timing of an impairment assessment
In a serious injury claim, impairment often comes into focus well after the crash, once the injury has stabilised. The Personal Injury Commission handles medical assessment where the insurer and the injured person disagree. If you think an assessment is wrong, the steps to challenge it are set out separately, and the deadlines are short, so act promptly.
- Any assessment already made, and its date
- Changes in your condition since the last report
- Whether you disagree with the result, and the deadline to say so
Read next:Insurer medical examinations
Psychological injury and the threshold
The scheme treats psychological injury seriously, but it still sorts it by diagnosis. A threshold psychological injury is generally handled like a threshold physical one. A more serious diagnosed condition may take the claim beyond the threshold. Because the difference turns on the diagnosis, what is on record, and when it was recorded, can matter a great deal.
Read next:Psychological injury after a crash
Whole person impairment, explained
People are often surprised by how technical WPI is. It is assessed under guidelines that rate specific impairments, such as lost movement in a joint, and express the result as a whole-body percentage. More than 10% is the key line in CTP claims, because damages for non-economic loss, meaning pain and suffering, are only available above it. Loss of earnings doesn't need that level.
An assessment above 10% opens damages for non-economic loss and changes some timing rules as well. But many people with genuine, lasting injuries are assessed at 10% or less. That doesn't mean the injury isn't real, or that there is no damages claim. Economic loss, such as lost earning capacity, can still be claimed where the other conditions are met.
Read next:Can I claim damages? Quick check
Building the evidence for a serious injury
Because serious injuries take time to show their full effect, evidence builds in layers. Early records show the injury happened and how bad it was. Later reports show how it has settled and what it has left behind. An independent lawyer can help spot gaps and decide when the evidence is complete enough to act on.
- The police report and your own account of the crash
- Any reports prepared for the claim
- Every Certificate of Fitness, in order
- Records of how the injury affects your work
Read next:CTP damages claims
Frequently asked questions
Get the change recorded, and make sure the insurer receives the new evidence. An earlier assessment may no longer reflect your condition, and in some circumstances the injury may be looked at again. Whether and how that happens depends on the stage of your claim and the rules for your situation, so this is a good point to get advice.
Make sure it's on the record, even if it seemed mild at first. A brain injury isn't a soft tissue injury, so a diagnosed brain injury is generally more than threshold. Symptoms such as headaches, memory problems, fatigue or changes in mood can take time to show and are easy to put down to stress. Record them with dates as they appear.
It can. The insurer's decision is based on the evidence it has at the time. If a new diagnosis comes to light, such as nerve damage or a tear, the insurer can be asked to look at the classification again. If you disagree with a decision, there's a formal process to challenge it, starting with an internal review, and the CTP claim denied page explains those steps and their deadlines.
Each injury matters. Your claim should list every injury the crash caused, and all of them should be on the record, not just the worst. The threshold limits generally apply where all your injuries are threshold injuries, so one injury that is more than threshold can change the whole claim. How several injuries are rated for impairment is technical, so get advice if it matters to you.
It's a percentage, often shortened to WPI, given to the lasting impairment an injury leaves. It's usually assessed once the injury has stabilised, and it measures impairment, not pain or lost income. The figure to know is 10%. Above it, damages for pain and suffering become possible and some timing rules for a damages claim change. At 10% or less, lost earnings can still be claimed if the other conditions for damages are met.
Possibly. A soft tissue injury with nerve damage, or with a full or partial tear of a tendon, ligament, meniscus or cartilage, is generally not a threshold injury. If yours is more than threshold, another driver was at fault and you weren't mostly at fault, you may be able to claim damages, including loss of earnings. Pain and suffering needs WPI of more than 10%.
Injury compensation lawyer: suburbs near Putney
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CTP Lawyer is not a law firm. This page is general information, not legal advice; the independent lawyer you speak with can advise on your own situation.