New England & North West · Working with a compensation solicitor

Meeting a compensation solicitor, Quirindi: step by step

Not a law firm: a free triage and referral service. This page explains what happens once you engage someone.

If a claim check has pointed you towards legal help, the next questions are practical. What will the solicitor ask for, what will you sign, and what changes with the insurer once someone is acting for you? People from Quirindi rarely need to travel for any of it. Meetings generally happen by phone or video, and documents go back and forth by email.

Postcode: 2343

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Engaging a solicitor, step by step

There's a difference between talking to a solicitor and engaging one. A first conversation lets you both work out whether they can help. Engaging them is the step where you agree, in writing, that they'll work on your claim and how their costs will be dealt with. Until you sign that agreement, you're generally free to take your time, ask questions or speak with someone else.

You don't have to find a solicitor on your own. After a free claim check, if your case calls for legal help, we can put you in touch with an independent solicitor who works on these claims. The first conversation is a chance to see whether you're comfortable with them. If you're not, you can say so. Engaging a solicitor is always your decision, and so is the timing.

Meeting by phone or video

Most solicitors who work on motor accident claims are used to meeting clients by phone or video. It suits people who are in pain, can't drive yet, live far away or are juggling treatment. You'll usually be sent a link or a call time in advance. Find somewhere quiet, have your documents nearby, and keep a notepad handy for anything you want to remember.

Many documents can be signed electronically, often by clicking through a secure link. Some forms may still need a handwritten signature or a witness, and the solicitor will tell you if so. You may also be asked to show photo ID on camera so they can confirm who you are. That's a routine step, not a sign that anything is wrong.

The first meeting, in practice

A first meeting is mostly the solicitor getting a clear picture of your claim. You'll talk through what happened and where things stand with the insurer, and they'll read the documents you bring and check the key dates. Towards the end, they'll usually say whether and how they can help, how their costs work and what they would do first if you engage them.

It's normal to feel a little overwhelmed at a first meeting, especially soon after a crash. A few simple habits help: keep your documents in one folder, bring a short timeline of what's happened, and write down your questions before you start. If there's anything you'd rather discuss privately, you can ask for part of the meeting to be just you and the solicitor.

  • Notes which records are missing
  • Outlines what they'd do first if you engage them
  • Answers your questions about the process
  • Tells you what they need from you next

Meeting a solicitor from Quirindi

Tamworth Hospital, Armidale Hospital and the hospitals at Moree, Inverell, Gunnedah and Narrabri all keep records a solicitor may need. One signed authority per hospital usually does the job. Quirindi is roughly 267 km from the Sydney CBD, but engaging a solicitor doesn't mean a trip into the city. Solicitors meet clients by phone and video, and signed documents can come back by email or post. Council boundaries such as Liverpool Plains Shire Council don't limit who you can engage. A solicitor anywhere in the state can take on a NSW motor accident claim for someone in Quirindi, and meet you without either of you travelling.

Region
New England & North West
Postcode
2343
Distance to Tamworth
~52 km
Local government area
Liverpool Plains Shire Council

Documents worth gathering before you meet

A little preparation makes the first meeting more useful. Most of these are things you already hold. If something's missing, don't put off the meeting; the solicitor can usually request records once you've engaged them.

  • The police event number, if the crash was reported
  • Your most recent Certificate of Fitness
  • Names and contact details of any witnesses
  • Photo ID, such as a driver licence or passport
  • A list of your GP, other doctors and allied health practitioners treating you
  • Payslips, tax returns or other records of what you earned before the accident
  • A copy of any statement you gave the insurer

General information, not legal advice. Each solicitor may ask for different documents, and time limits apply.

Engage someone now, or wait?

Not everyone who reads about solicitors needs one right now. The lists below reflect common situations. If yours isn't here, or you're torn, talk it through with us by phone or online first.

Often worth talking to a lawyer

  • An offer has been made and you want someone to read it before you respond
  • The accident was a while ago and you're not sure which deadlines have passed
  • A decision letter has arrived and the time to challenge it is already running
  • You started the claim yourself and it has become too much to manage

You may not need one

  • Payments and treatment approvals are arriving without problems
  • You're still deciding whether to claim at all
  • Your claim has only just been lodged and nothing has been decided

If treatment has lapsed since the crash, sort that out alongside any legal step. Doctors and allied health familiar with CTP claims can review your injuries and complete a Certificate of Fitness.

Not quite your situation?

  • If the injury happened at work, including on the road for work, workers compensation is usually the scheme that applies first, not CTP. After a crash, a CTP damages claim may still be possible. We can point you to the right help. Free claim check
  • If you haven't yet worked out what kind of claim you have, or whether any lawyer would help, the compensation lawyer page starts there. Compensation lawyer in Quirindi
  • For how the costs arrangement itself works, including what no win, no fee generally means, see the page that covers it in detail. No win no fee lawyer in Quirindi
  • For checking a practising certificate, understanding how solicitors are regulated or moving your file to someone new, see the personal injury solicitor page. Personal injury solicitor in Quirindi
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The costs disclosure and costs agreement

Before or soon after you engage a solicitor, you should generally receive a written costs disclosure. It explains how the solicitor's costs will be worked out, gives an estimate of the total where they can, and usually sets out what you can do if you have a question or a concern about costs later. It's information rather than a contract, but it tells you what to expect.

The costs agreement is the document you sign to confirm the arrangement. It sets out what you're agreeing to pay, and when. Read it before you sign it, take it away if you need to, and ask about any term you don't understand. In CTP claims, legal costs are also capped by regulation. If the agreement is described as no win, no fee, read what that generally means first.

Ask for it in writing

Anything you're told about costs is worth having in writing. Keep the disclosure, the signed agreement and any emails about fees together with your other claim papers.

Read next:No win, no fee explained

You, your solicitor and the insurer

Once you engage a solicitor, they'll usually tell the insurer that they're acting for you. From then on, most letters and requests about the claim will generally go through them. That doesn't cut you off from the insurer entirely, and it doesn't mean you stop receiving payments or treatment approvals. It simply means the formal side of the claim now has someone checking it.

You can usually still speak to your case manager about everyday things, such as treatment requests, payment dates or travel costs. For anything more formal, like a request for a statement, an assessment or a signature, check with your solicitor first. It also helps to tell them about any calls you've had with the insurer, so their file stays complete.

Read next:Dealing with your insurer and case manager

The first weeks on your file

The first weeks after you engage a solicitor are mostly about gathering information. They'll usually ask you to sign authorities so they can request records from hospitals, your GP and other treating practitioners. They may also ask for records of your earnings. Some requests take time to come back, so this stage can feel quiet. That doesn't generally mean nothing is happening.

Your part in these weeks is simple but important. Keep going to treatment, keep your Certificate of Fitness current, and pass on any letter from the insurer as soon as it arrives. Tell your solicitor about changes, such as a new diagnosis or a change in what you can do. Small updates help them keep the file accurate from the start.

  • Signing authorities to release your records
  • Requests to hospitals, your GP and treating practitioners
  • A check of every deadline that applies
  • Questions about your earnings before the accident

Read next:Gathering medical evidence for your claim

Frequently asked questions

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CTP Lawyer is not a law firm. This page is general information, not legal advice; the independent lawyer you speak with can advise on your own situation.

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