Macarthur & Wollondilly · Working with a compensation solicitor

Engaging a compensation solicitor in Camden South: what happens

The first meeting, what to bring, the costs documents and the early weeks. No office visit needed.

Plenty of people put off calling a solicitor because they don't know what the first meeting involves. It's usually straightforward: you explain what happened, the solicitor reads your documents, and you talk about costs and next steps. You generally don't have to sign anything on the spot. If you live in or near Camden South, the whole thing can happen by phone or video, at a time that suits you.

Postcode: 2570

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What engaging a solicitor means

There's a difference between talking to a solicitor and engaging one. A first conversation lets you both work out whether they can help. Engaging them is the step where you agree, in writing, that they'll work on your claim and how their costs will be dealt with. Until you sign that agreement, you're generally free to take your time, ask questions or speak with someone else.

You don't have to find a solicitor on your own. After a free claim check, if your case calls for legal help, we can put you in touch with an independent solicitor who works on these claims. The first conversation is a chance to see whether you're comfortable with them. If you're not, you can say so. Engaging a solicitor is always your decision, and so is the timing.

What happens at the first meeting

The first meeting has two jobs. One is for the solicitor to understand your claim well enough to say whether they can help. The other is for you to understand how they'd work and what it would cost. Good first meetings cover both. If you leave unsure about either, it's reasonable to send a follow-up question before you agree to anything.

Try not to leave the first meeting unsure about the next step. Ask what the solicitor will do first, what they need from you, and roughly when you'll hear from them. If they give you a costs disclosure or a costs agreement, you don't need to sign it there and then. Read it later, somewhere quiet, and ask about anything that's unclear.

  • Reads the insurer's letters and decisions
  • Explains how their costs are worked out
  • Answers your questions about the process
  • Tells you what they need from you next

Meeting a solicitor from Camden South

If Campbelltown Hospital or Camden Hospital treated you, bring what paperwork you have to the first meeting. The solicitor can request the rest once the authorities are signed. Camden South is roughly 52 km from the Sydney CBD, but engaging a solicitor doesn't mean a trip into the city. Solicitors meet clients by phone and video, and signed documents can come back by email or post. Council boundaries such as Camden Council don't limit who you can engage. A solicitor anywhere in the state can take on a NSW motor accident claim for someone in Camden South, and meet you without either of you travelling.

Region
Macarthur & Wollondilly
Postcode
2570
Distance to Campbelltown
~10 km
Local government area
Camden Council

Engage someone now, or wait?

Timing matters more than people think. Engage too late and a deadline may have passed; too early and you may be signing up for help you don't need yet. Here's a rough sense of which side you're on.

Often worth talking to a lawyer

  • An offer has been made and you want someone to read it before you respond
  • Your recovery is slower than expected and a lump sum claim may be possible
  • The insurer wants a signature, a statement or an assessment and you're unsure why
  • You'd rather someone else dealt with the paperwork while you focus on treatment

You may not need one

  • You'd like general information before speaking to anyone
  • Your claim has only just been lodged and nothing has been decided
  • Payments and treatment approvals are arriving without problems

Before a first meeting, check that your Certificate of Fitness is current. If you need a doctor who understands CTP claims, or allied health support, we can suggest doctors and allied health as well.

Not quite your situation?

  • Hurt at work, or in a crash while you were working? That is usually a workers compensation claim first, which is a different scheme from CTP. Tell us what happened and we can point you to the right help. Free claim check
  • If you haven't yet worked out what kind of claim you have, or whether any lawyer would help, the compensation lawyer page starts there. Compensation lawyer in Camden South
  • For how the costs arrangement itself works, including what no win, no fee generally means, see the page that covers it in detail. No win no fee lawyer in Camden South
  • If your questions are about checking a solicitor's credentials, how solicitors are regulated or changing solicitors, the personal injury solicitor page covers them. Personal injury solicitor in Camden South

What to bring to a first meeting

You don't need a perfect file before meeting a solicitor. Gather what you already have, even if it's incomplete or photographed on your phone. These items help the solicitor see quickly where your claim is up to and which deadlines may apply.

  • Payslips, tax returns or other records of what you earned before the accident
  • Your CTP claim number, if you've lodged a claim
  • A copy of any statement you gave the insurer
  • Photos of the scene, the vehicles or your injuries
  • Every letter and decision from the insurer, with the dates you received them
  • A list of your GP, other doctors and allied health practitioners treating you
  • Photo ID, such as a driver licence or passport

General information, not legal advice. Each solicitor may ask for different documents, and time limits apply.

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What changes with the insurer

Once you engage a solicitor, they'll usually tell the insurer that they're acting for you. From then on, most letters and requests about the claim will generally go through them. That doesn't cut you off from the insurer entirely, and it doesn't mean you stop receiving payments or treatment approvals. It simply means the formal side of the claim now has someone checking it.

Engaging a solicitor doesn't mean you can't answer your phone. If your case manager calls about payments or treatment, you can generally talk it through as usual. Where a conversation turns to fault, settlement or anything that needs your signature, it's reasonable to say you'd like your solicitor involved and to ask for the request in writing.

Read next:Dealing with your insurer and case manager

Two costs documents to read before you sign

A costs disclosure is the solicitor's written explanation of how they'll charge. In most cases it describes the basis of their fees, an estimate of what the matter may cost overall, and other expenses that may come up along the way, such as medical reports. Read it carefully even if it looks like standard wording. If an estimate or term doesn't make sense to you, ask before going further.

Once you're comfortable with the disclosure, you'll usually be asked to sign a costs agreement. This is the contract between you and the solicitor about costs. There's no need to sign it on the day you receive it. Read it in your own time, ask someone you trust to look over it, and write down your questions. A solicitor should be willing to explain any clause in plain English.

Ask for it in writing

If a solicitor answers a costs question by phone, ask them to confirm it by email. A written answer is easier to check later, and it becomes part of your records.

Read next:No win, no fee explained

No need to travel for the first meeting

A video meeting covers the same ground as one across a desk. The solicitor can see your documents if you hold them up or share your screen, and you can see them as you talk. If video is hard for you, a phone call works too. Many people find it easier to concentrate in familiar surroundings, especially while they're still recovering.

If you'd prefer to meet in person, ask. Some solicitors can arrange it, although it may mean travelling. For most people, though, a phone or video meeting followed by documents sent electronically is simpler. Keep copies of everything you sign and send, in one folder or email thread, so you can find them again quickly.

After you sign: the early weeks

Early on, a solicitor builds the file. That usually means requesting medical and hospital records, getting copies of what the insurer holds and has decided, and checking which deadlines apply to your claim. If a decision was made recently, they'll look at whether a review needs to be sought quickly. You'll usually be asked to sign a few authorities to make those requests possible.

By the end of the first few weeks, you should generally have a clearer idea of the plan. That might include which records are still to come, which decisions could be challenged, what medical evidence may be needed and when the next contact will be. If you haven't heard anything about next steps, it's reasonable to ask. A short email is usually enough.

  • Signing authorities to release your records
  • A check of every deadline that applies
  • Questions about your earnings before the accident
  • A written outline of the next steps

Read next:Gathering medical evidence for your claim

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CTP Lawyer is not a law firm. This page is general information, not legal advice; the independent lawyer you speak with can advise on your own situation.

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