Compensation lawyer Linley Point: start with the right claim

Start with how the injury happened. If a motor vehicle was involved, and you were a driver, passenger, rider, cyclist or pedestrian, the claim generally runs through CTP, the scheme this site helps with. Injuries that happened some other way usually follow different rules, with different insurers and deadlines. If you're not sure where yours fits, tell us what happened. The claim check will say which scheme is likely to apply, and whether we can help.

Not usually. Most motor accident claims in NSW are made to a CTP insurer, not through a court case against the other driver. Statutory benefits are claimed from the insurer directly, and even a damages claim generally starts as a claim to the insurer and is often resolved without going to court. Some claims do end up in formal proceedings, but that is generally the exception rather than the starting point.

Mostly because people search using different words. A practice that works on NSW road injury claims may describe itself as compensation lawyers, personal injury lawyers, CTP lawyers or motor accident lawyers, sometimes all on the same website. The titles usually describe the work rather than a different qualification. When you're deciding who to speak with, ask how much of their work involves NSW motor accident claims; that tells you more than the label does.

Usually not. A TPD claim is generally made through the insurance attached to your superannuation, and a public liability claim usually follows an injury in a public place or on someone else's property, such as a fall. Both run under different rules from motor accident claims and are usually outside what we help with. If a vehicle was involved in your injury, or you're unsure, the claim check will tell you.

Complaints or claims about medical treatment follow their own path and are usually outside what we help with. The same generally goes for injuries that didn't involve a motor vehicle at all, such as a sports injury or a dog bite. It's still worth checking, though. Some injuries that don't sound like road accidents may count as a motor accident in CTP terms, and the claim check can sort that out.

Yes. Receiving weekly payments or treatment approvals doesn't stop you seeking advice, and it doesn't mean your claim is finished. Many people check in when something changes: payments are reduced, a request is refused, their recovery stalls, or they start wondering whether a damages claim is possible. A free claim check can tell you whether anything needs attention now, or whether things can simply carry on as they are.