Can you claim? Compensation lawyer answers for Lalor Park

Start with how the injury happened. If a motor vehicle was involved, and you were a driver, passenger, rider, cyclist or pedestrian, the claim generally runs through CTP, the scheme this site helps with. Injuries that happened some other way usually follow different rules, with different insurers and deadlines. If you're not sure where yours fits, tell us what happened. The claim check will say which scheme is likely to apply, and whether we can help.

Medical negligence claims follow their own path and are usually outside what we help with. The same generally goes for injuries that didn't involve a motor vehicle at all, such as a sports injury or a dog bite. It's still worth checking, though. Some injuries that don't sound like road accidents may count as a motor accident in CTP terms, and the claim check can sort that out.

A lawyer can give you a view once they understand your injuries, your earnings and how your injury has settled, but an honest one won't put a figure on it at the start. What a claim may be worth depends on evidence that often takes months to become clear, such as whether the injury is more than a threshold injury. Be cautious about anyone who quotes a number before seeing the evidence.

Not directly. An injury at work is usually a workers compensation claim, which sits in a separate scheme from CTP with different insurers and rules, and it isn't what this site covers. If you describe what happened, we can still point you to the right help. Where the injury came from a crash while you were driving or riding for work, workers compensation generally comes first, though a damages claim against the at-fault driver's CTP insurer may still be open. Get advice before settling either claim.

Yes. Receiving weekly payments or other benefits doesn't stop you seeking advice, and it doesn't mean your claim is finished. Many people check in when something changes: payments are reduced, a request is refused, they can't return to work as planned, or they start wondering whether a damages claim is possible. A free claim check can tell you whether anything needs attention now, or whether things can simply carry on as they are.

Usually not. A TPD claim is generally made through the insurance attached to your superannuation, and a public liability claim usually follows an injury in a public place or on someone else's property, such as a fall. Both run under different rules from motor accident claims and are usually outside what we help with. If a vehicle was involved in your injury, or you're unsure, the claim check will tell you.