Sydney CBD & inner city · How a car accident solicitor runs a claim

A CTP solicitor's work on your file, for people in Eveleigh

Statutory benefits first, damages later: how the two stages fit together on one file.

A CTP file has two halves. The first is the statutory benefits stage, with weekly payments and other benefits while the claim runs. The second, for some people, is a damages claim, lodged later and resolved by negotiation, a settlement conference or a claims assessment. If you're near Eveleigh and working out how a solicitor would run your file, this page walks through it in order.

Postcode: 2015

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Running a claim from Eveleigh: the practical side

City crashes near Central or Town Hall often leave witnesses who are hard to trace later. A solicitor taking on the file early can gather their accounts while people still remember what they saw. If your crash happened on a local road in the City of Sydney area, the police event number and any nearby camera footage may become part of the file. A solicitor usually checks early whether those records exist and are being kept. If the crash happened on Wilson Street, the solicitor will want the exact location, direction of travel and time. Those details appear in the police record and in the account of the accident that goes into the damages claim.

Around 3 km from the Sydney CBD, Eveleigh is well within reach of solicitors who run CTP files by phone and online. Settlement discussions and most other file steps generally don't need you to travel.

Region
Sydney CBD & inner city
Postcode
2015
Local government area
City of Sydney
Main roads
Wilson Street · Henderson Road
Distance to the Sydney CBD
~4 km

Taking on the file: what the solicitor checks first

Early on, the solicitor works out which stage your claim is at and what is coming next. If you're still receiving statutory benefits, the focus may be on keeping them in place. If the insurer has made a threshold decision, the focus may be whether to challenge it. If a damages claim is possible, the solicitor starts planning its timing from your accident date.

The first stage of the file: benefits while you recover

A key decision in this stage is whether the insurer treats your injury as a threshold injury. For accidents from 1 April 2023, threshold injuries generally have statutory benefits for up to 52 weeks, and they don't lead to damages. A solicitor looks closely at that decision, because a wrong threshold finding can close off the second half of the file.

How a damages file usually settles

Settlement talks often come to a head at a conference, in person or online, where the insurer and your solicitor try to close the gap. You'll usually be asked to attend or stay by the phone. The solicitor will go through the evidence with you beforehand and talk about what a reasonable result could look like. The final say on any figure is yours.

Read next:CTP settlements

Handing your file to a car accident solicitor: when it helps

Whether a solicitor should run your file depends on which stage it's at. Early on, you may not need one. Later, when timing rules and evidence start to shape the result, many people with a damages claim find one helpful.

Often worth talking to a lawyer

  • Your earnings are irregular and proving lost income will take work
  • An offer has arrived and you don't know how to weigh it
  • The insurer wants you to sign a release or deed
  • A settlement conference or claims assessment is coming up

You may not need one

  • Your injury has been accepted as a threshold injury and you agree with it
  • You only need help with a single benefit decision
  • Your questions are about lodging, not about damages

Ask for a written costs disclosure before a solicitor starts work on your file. Costs for damages claims have a regulated maximum, and the disclosure should show how yours will be calculated. What a CTP lawyer costs

Not quite your situation?

  • If fault is still being argued, the car accident lawyer page explains how it's decided and why it matters to your claim. Car accident lawyer in Eveleigh
  • If you're still deciding whether a lawyer is worth it for your CTP claim, start with the CTP lawyer page. CTP lawyer in Eveleigh
  • If you want to understand how impairment is assessed and what a serious injury means for your claim, see the injury compensation lawyer page. Injury compensation lawyer in Eveleigh
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How a CTP file runs: six stages

From the first review to the final settlement or assessment, a damages file usually runs for years rather than months. The six stages below are the general shape of it, in the order they usually come.

  1. At the start

    File review and costs disclosure

    The solicitor reviews your accident date, when the claim was lodged, every insurer decision and any deadline already running. Before substantial work begins, you'd generally expect written information explaining how fees are worked out.

  2. The first months

    The statutory benefits stage

    While the claim runs, weekly payments and treatment and care come through statutory benefits. The solicitor watches the insurer's decisions, such as whether your injury is treated as a threshold injury, and helps you challenge ones that seem wrong within the review time limits.

  3. As injuries settle

    Evidence and impairment

    Once your injuries have stabilised, the solicitor may arrange independent reports for the claim, and the insurer may ask you to attend its own examination. Whole person impairment may be assessed, which matters if it could be more than 10%.

  4. From 20 months

    The damages claim is lodged

    A damages claim generally can't be made before 20 months after the accident, unless whole person impairment is more than 10%. It must generally be made within 3 years, and within 2 years if you want weekly payments to continue beyond 2 years.

  5. After lodgement

    Negotiation with the insurer

    The insurer considers the damages claim and may accept or dispute parts of it. The solicitor exchanges evidence and offers with the insurer, and may take part in a settlement conference. You decide whether to accept any offer.

  6. Resolution

    Settlement, or assessment at the PIC

    A file ends with a settlement you agree to, a claims assessment at the Personal Injury Commission or, less often, court proceedings. Settling in the first 2 years after the crash generally isn't allowed unless impairment is above 10%.

General information, not legal advice. Every file is different, and the timing rules depend on your accident date. Time limits apply.

When negotiation stalls

Some claims can go to court rather than, or after, claims assessment, for example where a claim is exempt from assessment or a party is entitled to take it further. This is less common in CTP files and depends on the facts. If it's possible in your case, the solicitor will explain the costs, the risks and the timing before any decision is made.

Read next:The Personal Injury Commission

Evidence and impairment on the file

As your injuries settle, the evidence side of the file takes shape. Records of your injuries come first. Reports written for the claim itself, by independent experts the solicitor instructs, may follow, and the insurer can ask you to attend an examination it arranges. If your whole person impairment could be more than 10%, it will be assessed once your condition has stabilised, which affects both timing and what can be claimed.

Read next:Whole person impairment explained

When the damages claim goes in

A damages claim is separate from the statutory benefits claim. It can generally be made only if another driver was at fault, you weren't mostly at fault and your injury is more than a threshold injury. It generally can't be made before 20 months after the accident unless whole person impairment is more than 10%, and must generally be made within 3 years.

After the damages claim goes in, there can be long stretches with little visible progress while evidence is exchanged. The insurer may request further information or arrange another examination. Keep the solicitor told of any change in your work, income or symptoms, and answer requests promptly, because an up-to-date file is easier to resolve.

Read next:CTP damages claims

Bringing a solicitor into a claim that's already running

Many people lodge a CTP claim themselves and only look for a solicitor later, often after a decision goes against them or when a damages claim comes into view. That's common and generally not a problem. The solicitor notifies the insurer, obtains your claim file and reviews what has happened so far. The time limits keep running throughout, so earlier is better than later.

Read next:Free claim check

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