Some crashes leave a clear path: an identified driver, an insured car, an injury to claim for. Others don't. The driver may have left the scene, the car may have been unregistered, or the crash may have happened in a car park. We help people from Kiama work out what kind of claim the facts support, and where it should go first.
South Coast & Shoalhaven · Car accident claims
Traffic accident claims for people in Kiama
CTP covers people, not cars. Knowing which claim is which saves time in the first weeks.
Postcode: 2533
- Free claim check, no obligation
- By phone & online, no office to visit
- Helping people in Kiama & Kiama Downs
Sort your crash into the right claim
After a crash, the kind of claim depends on what happened: who was hurt, what was damaged, whether the other vehicle can be found, and whether you were working. Pick the card closest to your situation. Some crashes fit more than one.
- You were injured
An injury goes to a CTP insurer
If anyone in the crash was hurt, even slightly, there is an injury claim to consider. It runs through a CTP insurer, separately from any damage to the cars, with its own forms and deadlines.
CTP claims in Kiama - Your car was damaged
Car and property damage is a separate claim
A damaged car, bike or fence is a property claim. It generally goes to your own insurer or the other driver's property insurer, not to CTP, and we don't handle it. Keep it apart from any injury claim.
What CTP does and doesn't cover - Hit-and-run or uninsured
A driver who fled or had no Green Slip
A missing or uninsured vehicle doesn't end an injury claim. The Nominal Defendant stands in for the missing insurer. You'll need to show you tried to identify the vehicle, starting with a prompt police report.
Uninsured or unidentified vehicles - Driving for work
Driving for work usually brings another scheme first
If you were driving for work, you generally need to claim workers compensation through your employer's insurer first, and CTP benefits are generally not paid on top. A CTP damages claim against an at-fault driver may still be possible, so get advice.
Crash while working? Quick check - Someone died
When someone died in the crash
If someone died, CTP generally covers reasonable funeral expenses regardless of fault. Close relatives who depended on them may also be able to claim. CTP Assist on 1300 656 919 can put you in touch with support.
After a fatal crash
General information, not legal advice. Some crashes involve more than one claim. Time limits apply.
Local roads, car parks and hospitals near Kiama
Wildlife at dusk causes crashes on the Princes Highway and the Kings Highway. If you were hurt as a passenger in a single-car crash, that can still be an injury claim against the car's own CTP insurer. Near the Kiama Blowhole or anywhere else, a crash in a car park or private driveway can still lead to an injury claim through CTP. Where exactly it happened matters, so write it down while you remember. Hospitals serving the area include Shellharbour Hospital and Wollongong Hospital. You don't need an ambulance or an emergency visit to have an injury claim, but a doctor should record your injuries and link them to the crash.
- Region
- South Coast & Shoalhaven
- Postcode
- 2533
- Local landmarks
- Kiama Blowhole · Kiama Harbour
- Main roads
- Princes Highway · Manning Street
- Nearest public hospital
- Shellharbour Hospital
Free claim check
Not sure what claim you have? Ask us
Free and no obligation. Call (02) 7238 7379 or send a few details online, and we'll help you sort out the kind of claim you have.
The kinds of claim a car accident can lead to
Most car accident claims fall into a few types. There's the injury claim, made to a CTP insurer. There's the damage claim, made through property insurance. And there are the harder cases: a vehicle that drove off, a vehicle with no insurance, or a crash while you were working. Each goes somewhere different, which is why sorting yours out comes first.
Read next:Which help do I need? Quick check
No insurer to claim from? What happens then
For an unidentified vehicle, you must make 'due inquiry and search' to try to find it. In practice that means reporting to police promptly, asking witnesses, checking for camera footage and noting anything you remember about the vehicle. Keep a record of each step you take. The Nominal Defendant will want to see that a genuine effort was made.
- Write down whatever part of the plate you saw
- Ask nearby businesses and homes about camera footage
- Take the details of anyone who stopped or saw it
Read next:Uninsured or unidentified vehicles
Police event numbers and the other driver's details
A police report made close to the time is useful evidence that the crash happened when and how you say. If police came to the scene, ask for the event number before they leave. If they didn't, report it yourself as soon as you can. Insurers generally treat a claim with no police record more cautiously, so it's worth the effort even for a small crash.
If a driver refuses to swap details, don't argue. Note the plate and a description of the car and the driver, and ask anyone nearby whether they saw it. Report the refusal to police with those details. A vehicle's CTP insurer can usually be found from its registration later, provided someone wrote it down.
Read next:CTP claim forms
Sore days after the crash? It can still be a claim
A crash doesn't need to be dramatic to cause an injury. Low-speed bumps, especially from behind, can strain the neck and back, and some people also feel anxious about driving afterwards. If you're hurt, it's an injury claim, however small the damage to the cars. What matters is that a doctor records your symptoms and links them to the crash.
Deadlines run from the crash
Time limits for an injury claim count from the date of the accident, not the day the pain started. If you're unsure, check early rather than late.
Read next:The 28-day rule for CTP claims
Repairs, write-offs and hire cars
Your car and your injuries run on separate tracks. The car side goes to a property insurer, usually your own if you have comprehensive cover, or the other driver's if they were at fault and insured. The injury side goes to a CTP insurer. An offer about the car says nothing about your injuries, so don't treat it as the end of the matter.
Be careful with anything you sign to settle the car side. Property insurers sometimes ask for a signed release when they pay. Read what it covers before you sign, and if it seems to mention injuries as well as property, get advice first. A release about your car should not quietly close off an injury claim.
The first days after a crash: what to gather
The first days set up whichever claim you end up making. Take photos of both cars, the road and any injuries you can see. Write down what happened in your own words while it's fresh. Keep the other driver's details, the police event number if you have one, and every receipt. Then see a doctor and tell them it was a car accident, so the link is recorded from the start.
- The other driver's name, address, licence and registration
- A written note of what happened, made that day
- Receipts for medication, fares and parking at treatment
- Any claim or reference numbers from insurers
Read next:Checklist for the first 30 days
Not sure which claim you have? Start with a free check
Getting the claim type right early saves time and avoids missed deadlines. There's no charge for the claim check and no obligation to go further. It covers the injury side of a car accident, and it can also point you to doctors and allied health if treatment is what you need first. Property damage we'll simply point back to your insurer.
When a car accident claim needs legal help
Knowing the kind of claim you have is half the answer. The other half is whether anything about it is unusual: a vehicle that drove off, a crash while working, or an insurer questioning the injury. Here's a quick guide.
Often worth talking to a lawyer
- You were driving for work and aren't sure which claim comes first
- Someone died in the crash and the family needs guidance
- The other vehicle turned out to be unregistered or uninsured
- A property insurer wants a signed release that may mention injuries
You may not need one
- The other vehicle is identified and insured, and your claim is lodged
- The other driver gave full details and police have the event number
- The insurer has accepted your injury claim and treatment is approved
Treatment comes first. We can put you in touch with doctors and allied health, from GPs to physiotherapists and psychologists, who know how CTP claims work, including the Certificate of Fitness.
Not quite your situation?
- Once you know you have an injury claim and want to get it lodged, the CTP claims page sets out each step in order. CTP claims in Kiama
- If you're being blamed by the other driver or their insurer, fault is covered in detail on the car accident lawyer page. Car accident lawyer in Kiama
- Once you know the kind of claim you have, the car accident compensation page explains what you may receive and when. Car accident compensation in Kiama
Frequently asked questions
It means making a genuine effort to identify the vehicle that hit you. Reporting to police promptly is the starting point. Beyond that, it can include asking witnesses, requesting camera footage from nearby businesses, checking with neighbours and, in some cases, a public appeal for witnesses. Keep a dated note of each step and everyone you contacted, because you may be asked to show what you did.
The injury claim form usually asks for one, and it helps show the crash happened when and how you say. If police attended, they'll give you the number. If they didn't, you can generally report the crash yourself afterwards and get one then. Not having an event number doesn't necessarily stop a claim, but it can make the insurer more cautious, so it's worth getting.
Not necessarily. Police don't attend every crash, particularly where no one needs an ambulance and the road is clear. You can still report it yourself, and you should keep the event number you're given. A police report made close to the time is an independent record of the crash, which helps if the other driver later changes their story or the insurer questions what happened.
For the car, a private arrangement can sometimes work, but get it in writing. For injuries, be cautious. A cash payment from the driver doesn't replace an injury claim through CTP, and accepting one could complicate things if your injuries turn out to be worse than they seemed. Take their full details and registration anyway, report the crash if anyone was hurt, and keep your injury claim options open.
Yes, but they are two separate claims that run side by side. The injury claim goes to a CTP insurer, and the car goes to your own or the other driver's property insurer. One doesn't wait for the other, and settling the car doesn't settle your injuries. Keep separate folders, and don't sign any release for the car that also mentions injuries without getting advice.
Yes. It's not unusual for neck, back or psychological symptoms to appear a day or more after a crash. See a doctor as soon as you notice them and tell them about the accident, so the link is recorded. Remember the time limits run from the date of the accident, not from when the pain began. You can generally still claim up to 3 months after the accident, though weekly payments may then start from the claim date.
Car accident claim: suburbs near Kiama
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CTP Lawyer is not a law firm. This page is general information, not legal advice; the independent lawyer you speak with can advise on your own situation.