Sutherland Shire · Car accident claims

Car accident claim in Burraneer: which kind do you have?

An injury claim, a damage claim and a hit-and-run claim each go somewhere different. We help you tell which you have.

After a car crash in Burraneer, the first question is often simply what kind of claim you have. Injuries go to a CTP insurer. Damage to your car goes through property insurance, which isn't something we help with. If the other driver drove off or had no insurance, a different body steps in. Our free claim check sorts out which applies to you, then points you to the right help.

Postcode: 2230

  • Free claim check, no obligation
  • By phone & online, no office to visit
  • Helping people in Burraneer & Maianbar

Sort your crash into the right claim

Most crashes lead to one or more of the claims below. They go to different places and run under different rules. Start with the card that matches what happened, then follow its link.

  • You were injured

    An injury goes to a CTP insurer

    Injuries from a crash in NSW are generally claimed through CTP insurance, whoever caused the crash. The claim usually goes to the insurer of the vehicle at fault. Lodging early matters, so start once you've seen a doctor.

    CTP claims in Burraneer
  • Your car was damaged

    Car and property damage is a separate claim

    CTP covers people, not cars. Repairs usually go through your own comprehensive insurance or a claim against the at-fault driver or their insurer. It isn't something we help with, but it shouldn't delay your injury claim.

    What CTP does and doesn't cover
  • Hit-and-run or uninsured

    A driver who fled or had no Green Slip

    A missing or uninsured vehicle doesn't end an injury claim. The Nominal Defendant stands in for the missing insurer. You'll need to show you tried to identify the vehicle, starting with a prompt police report.

    Uninsured or unidentified vehicles
  • Driving for work

    Driving for work usually brings another scheme first

    If you were driving for work, you generally need to claim workers compensation through your employer's insurer first, and CTP benefits are generally not paid on top. A CTP damages claim against an at-fault driver may still be possible, so get advice.

    Crash while working? Quick check
  • Someone died

    When someone died in the crash

    The family of someone who died in a NSW crash may be able to claim funeral expenses and, for dependants, the financial support they lost. Support is available through CTP Assist whenever you're ready to talk.

    After a fatal crash

General information, not legal advice. Some crashes involve more than one claim. Time limits apply.

Burraneer: where crashes happen and what to record

The Princes Highway, The Kingsway and Captain Cook Drive carry most Shire traffic. If a crash there leaves you sore but the cars barely marked, it can still be an injury claim. Around the Port Hacking foreshore and Burraneer Bay, many crashes happen at low speed in car parks, drop-off zones and side streets. A slow bump can still hurt someone, and the kind of claim depends on who was hurt and what was damaged. Local traffic runs on Burraneer Bay Road, Wonga Road and Woolooware Road. After a crash on any of them, move somewhere safe before exchanging names, addresses and registration numbers. If anyone is hurt, report it to police and keep the event number for the claim.

Hospitals serving the area include The Sutherland Hospital. If pain started after you got home, see a GP and mention the crash. That first record is the starting point of any injury claim.

Region
Sutherland Shire
Postcode
2230
Local landmarks
Port Hacking foreshore · Burraneer Bay
Main roads
Burraneer Bay Road · Wonga Road
Nearest public hospital
The Sutherland Hospital
A woman on a phone call, listening intently

Free claim check

Crash near Burraneer? Free claim check

Free and no obligation. Call (02) 7238 7379 or send a few details online, and we'll help you sort out the kind of claim you have.

Free · No obligation

An injury claim and a damage claim are different claims

Start by separating what was hurt from what was broken. Injuries to you or anyone else in the crash belong to an injury claim with a CTP insurer. Damage to your car, your phone or a fence belongs to a property claim with your own insurer or the other driver's. Most confusion in the first weeks comes from mixing the two up.

Read next:Which help do I need? Quick check

Hit-and-run and uninsured vehicles: the Nominal Defendant

For an unidentified vehicle, you must make 'due inquiry and search' to try to find it. In practice that means reporting to police promptly, asking witnesses, checking for camera footage and noting anything you remember about the vehicle. Keep a record of each step you take. The Nominal Defendant will want to see that a genuine effort was made.

  • Note the colour, make, model and direction of travel
  • Take the details of anyone who stopped or saw it
  • Keep a dated list of every step you take to trace it

Read next:Uninsured or unidentified vehicles

When the other driver won't give their details

For an injury claim, the insurer will usually ask for a police event number, which shows the crash was reported. Police don't attend every crash, but you can generally report one yourself afterwards. Do it promptly, especially if someone was hurt, the other driver left without swapping details, or you suspect they'd been drinking. Keep the number with your claim papers.

Sometimes the other driver refuses to give details, gives a false name or drives off before you can ask. Stay safe and don't follow them. Photograph or write down the number plate, the make, the colour and anything else you noticed, then report it to police. If the vehicle can be traced from its plate, the claim can go to its insurer as usual.

Read next:CTP claim forms

Damage to your car: a separate claim

Your car and your injuries run on separate tracks. The car side goes to a property insurer, usually your own if you have comprehensive cover, or the other driver's if they were at fault and insured. The injury side goes to a CTP insurer. An offer about the car says nothing about your injuries, so don't treat it as the end of the matter.

Keep the damage records even though CTP doesn't pay for them. Photos of the vehicles, repair quotes and assessor reports can show how hard the impact was and from which direction. They sometimes help the injury claim, for example when an insurer questions whether a low-speed crash could have caused your injuries.

Starting a claim well in the first week

The first days set up whichever claim you end up making. Take photos of both cars, the road and any injuries you can see. Write down what happened in your own words while it's fresh. Keep the other driver's details, the police event number if you have one, and every receipt. Then see a doctor and tell them it was a car accident, so the link is recorded from the start.

  • Photos of both vehicles, the scene and any injuries
  • Names and phone numbers of any witnesses
  • Receipts for medication, fares and parking at treatment
  • Any claim or reference numbers from insurers

Read next:Checklist for the first 30 days

When a low-speed bump turns into an injury claim

People often decide not to claim because they 'only' had a small crash, then find weeks later that the injury isn't settling. By then the deadlines have been running since the day of the crash. If you were sore after a collision, it's sensible to see a GP, keep the record and at least find out what claim you have, even if you never end up needing it.

Deadlines run from the crash

Time limits for an injury claim count from the date of the accident, not the day the pain started. If you're unsure, check early rather than late.

Read next:The 28-day rule for CTP claims

Why a claim check comes before the paperwork

Getting the claim type right early saves time and avoids missed deadlines. There's no charge for the claim check and no obligation to go further. It covers the injury side of a car accident, and it can also point you to doctors and allied health if treatment is what you need first. Property damage we'll simply point back to your insurer.

Do you need a lawyer for a car accident claim?

Knowing the kind of claim you have is half the answer. The other half is whether anything about it is unusual: a vehicle that drove off, a crash while working, or an insurer questioning the injury. Here's a quick guide.

Often worth talking to a lawyer

  • The vehicle drove off and you're unsure what 'due inquiry and search' needs
  • The other driver disputes that the crash happened the way you say
  • Someone died in the crash and the family needs guidance
  • You're past 3 months from the crash and haven't claimed yet

You may not need one

  • Treatment and a clear medical record are what you need most right now
  • Only your car was damaged and nobody was hurt
  • You just need to know which form to fill in

If a small crash has left you sore, a doctor's record is what makes it an injury claim. Ask us about doctors and allied health who understand CTP claims and the Certificate of Fitness.

Not quite your situation?

Frequently asked questions

Ready to talk it through?

Get a free, no-obligation claim check. It's the first step toward understanding where your claim stands and what help it needs.

CTP Lawyer is not a law firm. This page is general information, not legal advice; the independent lawyer you speak with can advise on your own situation.

Call now(02) 7238 7379Free claim check