The NSW CTP scheme is there for people hurt in motor accidents, including in Penshurst. It pays statutory benefits to most injured people, and some can also claim damages. Knowing which applies to you, and what help you need, is where we come in. The claim check is free and there's no obligation. We point you to doctors and allied health, and to an independent CTP lawyer when a case genuinely calls for one.
St George & Bayside
Been in a crash in Penshurst? Start here
A free claim check by phone or online, with legal or medical help when your case needs it.
Postcode: 2222

- Free claim check, no obligation
- By phone & online, no office to visit
- Helping people in Penshurst & Mortdale
After a crash in Penshurst: the local picture
Penshurst is a settled St George suburb near Mortdale, Beverly Hills and Hurstville, built around its rail line and busy local shops. People hurt in a motor accident in Penshurst can get a free, no-obligation CTP claim check by phone or online, and be connected with an independent, specialist CTP lawyer if that would help.
Crashes in car parks, for example at the Forest Road shopping strip, can still be CTP matters in many cases. Record the level or bay, and ask management about footage early.
If it would be easier to talk in a language other than English, CTP Assist can set up an interpreter for your claim, wherever you live in or near Penshurst. Its number is 1300 656 919.
St George & Bayside: the wider area
Much of the area is suburban streets of houses and low-rise flats, with shopping and dining strips at Hurstville, Kogarah, Rockdale and Brighton-Le-Sands. Mandarin and Cantonese are widely spoken around Hurstville. On warm weekends the bay foreshore at Kyeemagh, Brighton-Le-Sands and Dolls Point draws crowds, and The Grand Parade fills with visitors looking for parking.
- Region
- St George & Bayside
- Postcode
- 2222
- Local government area
- Georges River Council
- From the Sydney CBD
- ~15 km
- Nearest public hospital
- St George Hospital
- Getting around
- Penshurst station · bus stops on Forest Road
Main roads
- King Georges Road
- Forest Road
- Penshurst Street
Transport
- Penshurst station
- bus stops on Forest Road
Hospitals
- St George Hospital
Where to go next with your claim
The pages below are grouped three ways: the car accident and CTP claim itself, working with a solicitor, and broader compensation questions. Each answers one question for people in Penshurst. If none quite fits, the free claim check sorts it out with you.
Car accident & CTP
Start here if your question is about the claim rather than the lawyer. These pages cover deadlines, fault, compensation and disputes, whatever you were travelling in.
- CTP lawyerRefused, cut off or offered a settlement? That's usually when legal advice matters.
- CTP claimsLodging, deadlines, weekly payments and the Certificate of Fitness, step by step.
- Car accident lawyerBlamed, partly blamed or unsure? How fault is decided and when a lawyer helps.
- Car accident claimHit-and-run, uninsured driver or a dented car: the kind of claim, explained simply.
- Car accident compensationLost earnings, pain and suffering, and when each can be paid. No calculator figures.
- CTP claim deniedInsurer said no? How internal review and the Personal Injury Commission work.
- Motor vehicle accident lawyerMotorbike, bicycle, on foot or on a bus: which crashes count as a motor accident.
Solicitors
For people engaging a solicitor: what happens after you sign, how a motor accident file moves from start to finish, and what to check before you commit.
- Compensation solicitorEngaging a solicitor: the first meeting, what to bring and the costs documents.
- Personal injury solicitorHow solicitors are regulated, and what to do if the relationship isn't working.
- Car accident solicitorFrom statutory benefits to settlement or the PIC: a CTP file, stage by stage.
General compensation
Searched for a compensation or personal injury lawyer? These pages start from a motor accident and cover serious injuries and how no win, no fee generally works.
- Compensation lawyerNot sure what you can claim, or who handles it? Start with the kind of claim you have.
- Personal injury lawyerHurt in a crash? What to record from day one, and how to choose a lawyer if you need one.
- Injury compensation lawyerWhen an injury is more than threshold, and how whole person impairment is assessed.
- No win no fee lawyerCTP legal costs are regulated. Here's how that fits with no win, no fee arrangements.
After the crash: seven practical steps
- Check on everyone involved, yourself included. If anyone is injured, call 000 straight away and follow the operator's instructions until help arrives.
- Report the crash to police and write down the event number. The insurer will usually ask for it when you lodge a CTP claim.
- Ask your doctor for a Certificate of Fitness. It records your injuries and what work you can manage, and the insurer relies on it.
- Swap details with the other driver: name, phone number, address, licence number and registration. Photograph the vehicles, the scene and any visible injuries.
- Claim as soon as you can. Within 28 days, weekly payments can be back-paid. You can still claim up to 3 months after the accident, but payments may start later.
- Keep copies of every form you send and every letter you receive. Note the dates, because review deadlines, often 28 days, run from when you get a decision.
- Not sure whether you need a lawyer? A free claim check helps you decide. Many claims don't need one, and we'll say so if yours doesn't.
Key CTP deadlines
The clock starts on the day of the crash. Lodge within 28 days if you can, so weekly payments can be back-paid. A claim made up to 3 months later is still possible, though payments may only begin on the date you claim. Damages claims generally have a 3-year limit; lodge by the 2-year mark if you want weekly payments to be able to run past it. As always, it's general information, not legal advice, so check your own dates. More on CTP claim time limits.
Getting the right treating team
Treatment and your claim are closely linked. Your GP completes the Certificate of Fitness, which the insurer relies on, and your treating team's notes become the medical evidence. If you'd like help finding a doctor who knows CTP paperwork, or physiotherapy, psychology or exercise physiology, ask us. The insurer decides what it funds, and decisions can be reviewed.
Doctors & allied health
Free claim check
Find the right help for your claim
Ring (02) 7238 7379 or ask us to call you back. We'll go through the time limits, what's happened so far and what your claim may need next.

Frequently asked questions
Usually not. Most injured people can claim statutory benefits whoever was at fault. The main exception is being wholly or mostly at fault, which means contributory negligence above 61%. Then weekly payments and treatment are generally limited to the first 52 weeks, and damages aren't available. Children who were 16 or under at the time can receive treatment and care for as long as they need it, regardless of fault.
No. The claim check is free and there's no obligation to take any next step. CTP Lawyer is a free NSW service, not a law firm. We look at where your claim is up to and explain the options in plain English. If you're connected with an independent CTP lawyer, any legal costs are between you and them, and should be set out in writing first.
Not from us. The claim check is free whatever you decide. If you choose to work with an independent CTP lawyer, legal costs in CTP claims are regulated, and for some disputes they can't be recovered at all. Many motor accident lawyers offer no win, no fee arrangements. Ask for a written costs disclosure before you agree to anything.
Get medical care and tell your doctor the crash caused your injuries. Tell police and keep the event number handy. Swap details with the other driver, photograph everything and note any witnesses. Start a folder for receipts and certificates. Then lodge your CTP claim, aiming for 28 days. If anything feels uncertain, a free claim check can help you prioritise.
Often not. Many CTP claims for statutory benefits run without a lawyer. Legal help tends to matter when a claim is refused, the insurer says your injury is threshold and you disagree, payments stop, fault is disputed, an offer arrives or a damages claim may be open. SIRA's free CTP Legal Advisory Service can also help with some statutory benefits questions.
In many cases, yes. If you're in hospital or finding it hard to manage, a partner, parent or adult child can start the conversation for you. We may need your consent before discussing your details, and the insurer will have its own rules about who it can speak to. For a child's claim, a parent or guardian usually acts for them.
No, and you don't need one. The claim check happens by phone and online, so people in Penshurst get the same help as anyone else in NSW without travelling. If an independent CTP lawyer would help with your claim, the lawyer you speak with can generally work with you by phone, email and video as well.
For the claim, it doesn't matter which side of the river the crash was on. The same NSW CTP scheme covers both council areas, with the same benefits and time limits. What the insurer needs is an accurate description of the place, the date and time, and the vehicles involved. Give the bridge name and your direction of travel on the claim form, and keep any police event number.
Other areas near Penshurst
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CTP Lawyer is not a law firm. This page is general information, not legal advice; the independent lawyer you speak with can advise on your own situation.