When an injury from a motor accident is serious, two questions shape the claim. Is it more than a threshold injury? And how much lasting impairment does it leave? The answers affect how long benefits can run and whether damages are possible. If you're in Narwee and your injury is serious or not improving, our free claim check looks at where you stand and whether an independent lawyer would help.
Canterbury-Bankstown · Serious injury compensation
Serious injury? Injury compensation lawyer, Narwee
The diagnosis describes the injury. The scheme's rules decide what that means for your claim.
Postcode: 2209
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- Helping people in Narwee & Beverly Hills
Evidence and advice close to Narwee
Describing a serious injury accurately matters. If English isn't your first language, CTP Assist on 1300 656 919 can arrange an interpreter for your claim, so nothing is lost in translation. A serious injury can change how far you can travel and how long you can sit or stand. If getting to Narwee station is now hard, note it; lasting limits like this are part of the picture a lawyer builds of your earning capacity. A serious injury can make every trip to Hurstville a major effort. Claim help can stay at home, where the check is done by phone and online and documents can generally be signed without travelling.
Whether you live in the City of Canterbury-Bankstown area or elsewhere, the scheme measures a serious injury the same way. What's personal to you is the evidence, and how it records your injury over time.
- Region
- Canterbury-Bankstown
- Postcode
- 2209
- Getting around
- Narwee station · bus stops on King Georges Road
- Distance to Hurstville
- ~4 km
- Local government area
- City of Canterbury-Bankstown
Serious injury: when legal advice helps
If your injury is more than threshold, it's worth at least one conversation with someone who knows the scheme. Whether you need more than that depends on your situation. Use these lists as a starting point.
Often worth talking to a lawyer
- Your injury may stop you returning to the work you did before
- You have a fracture, a tear, nerve damage or a brain injury
- A pre-existing condition is being blamed for your symptoms
- The insurer has classed your injury as threshold and the evidence says otherwise
You may not need one
- Your question is about day-to-day payments, not compensation
- You want general scheme information that CTP Assist can give
- Your injury is healing as expected and should resolve fully
If the insurer has classed your injury as threshold and you disagree, note the date of the decision. An internal review is generally due within 28 days of receiving it. Threshold injury disputes
Not quite your situation?
- Injured at work rather than on the road? That is usually a workers compensation claim, which runs under different rules from CTP. The free claim check can point you to the right help. Free claim check
- If you want to know what compensation can include and when it is paid, the car accident compensation page sets out the whole package. Car accident compensation in Narwee
- If the question is still which sort of claim you have at all, start with the compensation lawyer page before going further. Compensation lawyer in Narwee
- To dispute a threshold decision the insurer has made, see the CTP claim denied page for the review process and its deadlines. CTP claim denied in Narwee
Which side of the threshold line your injury may fall
Think of this as a map, not a verdict. It shows the kinds of injury usually treated as threshold, and the findings that may take an injury beyond it. Only the medical evidence in your own claim can place you.
Usually treated as a threshold injury
- Sprains and strains of muscles, tendons or ligaments
- Whiplash-type neck pain with no nerve findings
- Bruising and soft tissue swelling
- A psychological injury the scheme classes as threshold
- Statutory benefits generally up to 52 weeks, for accidents from 1 April 2023
May be more than a threshold injury
- Confirmed nerve damage
- A full or partial tear of a tendon, ligament, meniscus or cartilage
- A fracture, which is generally not a soft tissue injury
- A brain injury, or a diagnosed psychological condition beyond the threshold category
- Damages may be possible if another driver was at fault and you weren't mostly at fault
General information, not legal advice, and not medical advice either. The insurer decides on the medical evidence, its decision can be reviewed, and time limits apply.
When an injury counts as serious
An injury can be serious in human terms and still sit on the threshold side of the line, and the reverse can happen too. That can feel unfair. It helps to know the scheme's tests are about the type of injury and its lasting effects, not how much you've suffered. Knowing which test applies helps you focus on the evidence that matters.
Read next:Threshold vs non-threshold injury
The threshold line and what takes an injury past it
From 1 April 2023, the scheme uses the term threshold injury, which replaced the old term minor injury. A threshold injury is generally a soft tissue injury, a threshold psychological injury, or both. Soft tissue here means muscles, tendons, ligaments and similar tissue. Nerve damage is excluded, and so is a full or partial tear of a tendon, ligament, meniscus or cartilage.
Getting the classification right early helps. If you have symptoms that could point to nerve involvement or a tear, such as numbness, weakness, locking or a joint giving way, make sure they're recorded. If a diagnosis changes, make sure the insurer has the new evidence, because the classification may need to change with it. A classification made on an incomplete picture can generally be reviewed.
Check the date of your accident
The threshold rules and benefit periods depend on when your accident happened. Check which rules apply to your date before relying on any general statement.
Read next:Threshold injury disputes
Free claim check
Serious injury? Talk to us before the next decision
Free and no obligation. For a serious injury, we can connect you with an independent lawyer if your claim needs one.
When an injury limits your work for years
Weekly payments cover lost income for a limited time. For a serious injury, the bigger question is the future: will you be able to return to your old job, at the same hours and pay? If not, a damages claim may include past and future economic loss, provided the conditions for damages are met. That part of a claim doesn't depend on WPI above 10%.
Read next:Statutory benefits vs damages
Whole person impairment, explained
Whole person impairment, or WPI, is a percentage that describes how much a lasting injury affects the body as a whole. It isn't a measure of pain, and it isn't a measure of what you've lost. It's a medical assessment made under set guidelines once an injury has stabilised. In a CTP claim, WPI matters mainly for damages: non-economic loss is only available where WPI is more than 10%.
It's easy to overstate the 10% line. You don't need more than 10% WPI to claim damages for past and future loss of earnings; you need an injury that's more than threshold, another driver at fault, and not to have been mostly at fault yourself. The 10% line decides pain and suffering, and it also affects some timing rules for a damages claim.
Read next:Can I claim damages? Quick check
When a crash affects more than the body
Serious physical injuries often bring a psychological toll: sleeplessness, anxiety, depression or trauma symptoms. These can be part of your claim in their own right. Make sure how you're coping is on the record, not just your physical injuries. Whether a psychological injury is threshold or more is a medical and legal question, and the insurer's decision on it can be reviewed.
Read next:Psychological injury after a crash
When whole person impairment is measured
In a serious injury claim, impairment often comes into focus well after the crash, once the injury has stabilised. The Personal Injury Commission handles medical assessment where the insurer and the injured person disagree. If you think an assessment is wrong, the steps to challenge it are set out separately, and the deadlines are short, so act promptly.
- Whether the injury has stabilised
- Whether every injured body part is included
- Whether you disagree with the result, and the deadline to say so
Read next:Insurer medical examinations
Building the evidence for a serious injury
The most persuasive serious injury claims usually have consistent evidence: the same injuries described the same way from the first record to the last, with no unexplained gaps. That consistency comes from giving the full story every time you describe the injury. If a report leaves something out, raise it rather than letting it pass, and keep a note of when you did.
- The police report and your own account of the crash
- Any reports prepared for the claim
- Every Certificate of Fitness, in order
- A diary of how the injury affects daily life
Read next:CTP damages claims
Frequently asked questions
It can. The insurer's decision is based on the evidence it has at the time. If a new diagnosis comes to light, such as nerve damage or a tear, the insurer can be asked to look at the classification again. If you disagree with a decision, there's a formal process to challenge it, starting with an internal review, and the CTP claim denied page explains those steps and their deadlines.
More than one person may. Reports you obtain can give opinions, the insurer may arrange its own examination, and where you and the insurer disagree about the degree of impairment, a medical assessor at the Personal Injury Commission can decide it. Timing matters as much as who: an assessment made before the injury has settled can understate it. To challenge an assessment, see the CTP claim denied page, and act quickly because the deadlines are short.
Yes. Psychological injuries caused by the crash can be claimed along with physical injuries. Some are classed as threshold injuries and others are not, depending on the diagnosis. Make sure how you're coping, including sleep, mood and any fear of travelling, is recorded. Any diagnosis, and the reports that support it, become part of the evidence.
Each injury matters. Your claim should list every injury the crash caused, and all of them should be on the record, not just the worst. The threshold limits generally apply where all your injuries are threshold injuries, so one injury that is more than threshold can change the whole claim. How several injuries are rated for impairment is technical, so get advice if it matters to you.
Generally, yes, for the worsening the crash caused. A pre-existing condition, like arthritis or an old back injury, doesn't stop a claim, but the insurer may argue that some of your symptoms would have happened anyway. Clear evidence helps: records of how you were before the crash, and how you've been since. Be open about the earlier condition rather than leaving it out.
Generally, no. A threshold injury is generally a soft tissue injury, and a broken bone isn't soft tissue. So a fracture caused by the crash will usually take the injury beyond the threshold, although the insurer still decides on the medical evidence. If you have a fracture along with soft tissue injuries, make sure the fracture is clearly recorded on every certificate and report.
Injury compensation lawyer: suburbs near Narwee
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CTP Lawyer is not a law firm. This page is general information, not legal advice; the independent lawyer you speak with can advise on your own situation.