The words get confusing quickly after a crash: CTP, Green Slip, third party property, comprehensive, Nominal Defendant. For people in Revesby Heights, we translate them into one plain answer about the kind of claim you have. Then we point you to the next step, which might be lodging an injury claim yourself, seeing a doctor, or talking to an independent lawyer.
Canterbury-Bankstown · Car accident claims
Traffic accident claims for people in Revesby Heights
Just had a crash? Sort out the claim first, then the paperwork.
Postcode: 2212
- Free claim check, no obligation
- By phone & online, no office to visit
- Helping people in Revesby Heights & Picnic Point
Sort your crash into the right claim
Most crashes lead to one or more of the claims below. They go to different places and run under different rules. Start with the card that matches what happened, then follow its link.
- You were injured
An injury goes to a CTP insurer
If anyone in the crash was hurt, even slightly, there is an injury claim to consider. It runs through a CTP insurer, separately from any damage to the cars, with its own forms and deadlines.
CTP claims in Revesby Heights - Your car was damaged
Car and property damage is a separate claim
A damaged car, bike or fence is a property claim. It generally goes to your own insurer or the other driver's property insurer, not to CTP, and we don't handle it. Keep it apart from any injury claim.
What CTP does and doesn't cover - Hit-and-run or uninsured
A driver who fled or had no Green Slip
A missing or uninsured vehicle doesn't end an injury claim. The Nominal Defendant stands in for the missing insurer. You'll need to show you tried to identify the vehicle, starting with a prompt police report.
Uninsured or unidentified vehicles - Driving for work
Driving for work usually brings another scheme first
A crash while working is usually a work injury as well as a motor accident. Workers compensation generally comes first. You may still be able to claim damages from the at-fault driver's CTP insurer, which is worth checking before you settle anything.
Crash while working? Quick check - Someone died
When someone died in the crash
If someone died, CTP generally covers reasonable funeral expenses regardless of fault. Close relatives who depended on them may also be able to claim. CTP Assist on 1300 656 919 can put you in touch with support.
After a fatal crash
General information, not legal advice. Some crashes involve more than one claim. Time limits apply.
Local roads, car parks and hospitals near Revesby Heights
On the Hume Highway, Canterbury Road or Stacey Street, a crash may involve a delivery van or work vehicle. Note any company name as well as the registration, since it helps confirm which vehicle's insurance applies. A crash in a car park or private driveway can still lead to an injury claim through CTP. Where exactly it happened matters, so write it down while you remember. Whether it was on The River Road or a quiet street, the same claim rules apply: injuries go to a CTP insurer, and damage to cars goes through property insurance. Record the location precisely either way.
If you were taken to Bankstown-Lidcombe Hospital or seen by a doctor soon after, that record shows the crash caused an injury. It is often what turns a crash that seemed damage-only into an injury claim.
- Region
- Canterbury-Bankstown
- Postcode
- 2212
- Main roads
- The River Road · Picnic Point Road
- Nearest public hospital
- Bankstown-Lidcombe Hospital
Free claim check
Not sure what claim you have? Ask us
Wherever in NSW the crash happened, the check is by phone or online. It's free, and any next step is your call.
The kinds of claim a car accident can lead to
Start by separating what was hurt from what was broken. Injuries to you or anyone else in the crash belong to an injury claim with a CTP insurer. Damage to your car, your phone or a fence belongs to a property claim with your own insurer or the other driver's. Most confusion in the first weeks comes from mixing the two up.
Read next:Which help do I need? Quick check
Police event numbers and the other driver's details
At the scene, swap names, addresses and registration numbers with every driver involved, and ask for their insurer if they know it. Photograph the other vehicle's plate and the driver's licence if they agree. If the other vehicle is a work, rental or rideshare car, note the company too. These details are what connect your injury claim to the right insurer.
A driver who won't cooperate at the scene doesn't stop your claim. What matters is the vehicle, not the driver's attitude. A number plate lets the vehicle's CTP insurer be identified. Without one, the claim may need to go to the Nominal Defendant instead, which is why a prompt police report and a record of what you saw matter so much.
Read next:CTP claim forms
The first days after a crash: what to gather
The first days set up whichever claim you end up making. Take photos of both cars, the road and any injuries you can see. Write down what happened in your own words while it's fresh. Keep the other driver's details, the police event number if you have one, and every receipt. Then see a doctor and tell them it was a car accident, so the link is recorded from the start.
- Photos of both vehicles, the scene and any injuries
- Any police event number you were given
- Names and phone numbers of any witnesses
- Receipts for medication, fares and parking at treatment
Read next:Checklist for the first 30 days
No insurer to claim from? What happens then
A vehicle that can't be identified, or one with no CTP insurance, doesn't leave you without someone to claim against. The Nominal Defendant, a NSW Government-backed fund, stands in for the missing insurer. The injury claim then works in much the same way as any other, and the usual time limits apply from the date of the crash.
- Write down whatever part of the plate you saw
- Note the colour, make, model and direction of travel
- Keep a dated list of every step you take to trace it
Read next:Uninsured or unidentified vehicles
Small crashes and symptoms that show up later
People often decide not to claim because they 'only' had a small crash, then find weeks later that the injury isn't settling. By then the deadlines have been running since the day of the crash. If you were sore after a collision, it's sensible to see a GP, keep the record and at least find out what claim you have, even if you never end up needing it.
Deadlines run from the crash
Time limits for an injury claim count from the date of the accident, not the day the pain started. If you're unsure, check early rather than late.
Read next:The 28-day rule for CTP claims
Who pays for the car, and why it isn't CTP
Your car and your injuries run on separate tracks. The car side goes to a property insurer, usually your own if you have comprehensive cover, or the other driver's if they were at fault and insured. The injury side goes to a CTP insurer. An offer about the car says nothing about your injuries, so don't treat it as the end of the matter.
Be careful with anything you sign to settle the car side. Property insurers sometimes ask for a signed release when they pay. Read what it covers before you sign, and if it seems to mention injuries as well as property, get advice first. A release about your car should not quietly close off an injury claim.
Let us sort out the kind of claim with you
If you've read this far and still aren't sure which claim you have, that's normal. Our free claim check starts with what happened and works out which claim, or claims, the facts support. We'll tell you plainly if something isn't a CTP matter, such as car repairs. If it is, we'll point you to the next step, which is often simply lodging the injury claim yourself.
A car accident claim without a lawyer: when it works
Knowing the kind of claim you have is half the answer. The other half is whether anything about it is unusual: a vehicle that drove off, a crash while working, or an insurer questioning the injury. Here's a quick guide.
Often worth talking to a lawyer
- You're past 3 months from the crash and haven't claimed yet
- A property insurer wants a signed release that may mention injuries
- The vehicle drove off and you're unsure what 'due inquiry and search' needs
- The crash happened in a car park or driveway and cover is questioned
You may not need one
- You just need to know which form to fill in
- The other driver gave full details and police have the event number
- Only your car was damaged and nobody was hurt
Whatever kind of claim you have, the injury side rests on medical records. We can point you to doctors and allied health who work with CTP claims and can complete the Certificate of Fitness the insurer asks for.
Not quite your situation?
- If you already know it's a CTP injury claim and just want the steps and deadlines, the CTP claims page walks you through them. CTP claims in Revesby Heights
- If the real argument is about who caused the crash, the car accident lawyer page explains how fault is decided. Car accident lawyer in Revesby Heights
- If you want to know what an injury claim can actually pay, and when, the car accident compensation page covers it. Car accident compensation in Revesby Heights
Frequently asked questions
You can, if you were injured. Many people with genuine injuries never go to hospital, particularly after a low-speed crash. What matters is that a doctor sees you, records your symptoms and notes that they came from the crash. See a GP as soon as you can and keep that record. The injury claim then runs in the usual way, whether or not there was an ambulance or an emergency visit.
The injury claim form usually asks for one, and it helps show the crash happened when and how you say. If police attended, they'll give you the number. If they didn't, you can generally report the crash yourself afterwards and get one then. Not having an event number doesn't necessarily stop a claim, but it can make the insurer more cautious, so it's worth getting.
For the car, a private arrangement can sometimes work, but get it in writing. For injuries, be cautious. A cash payment from the driver doesn't replace an injury claim through CTP, and accepting one could complicate things if your injuries turn out to be worse than they seemed. Take their full details and registration anyway, report the crash if anyone was hurt, and keep your injury claim options open.
Often it can be, although it depends on the details. Many car parks open to the public fall within the CTP scheme when a vehicle is being driven and someone is hurt. A private driveway or a closed-off area can raise harder questions. Note the exact level, bay or entry, photograph the scene and ask the centre to keep any camera footage. Then have your situation checked before assuming you can't claim.
It means making a genuine effort to identify the vehicle that hit you. Reporting to police promptly is the starting point. Beyond that, it can include asking witnesses, requesting camera footage from nearby businesses, checking with neighbours and, in some cases, a public appeal for witnesses. Keep a dated note of each step and everyone you contacted, because you may be asked to show what you did.
Write down or photograph the number plate, and note the make, colour and a description of the driver. Then report it to police, including that details weren't exchanged. A vehicle's CTP insurer can usually be found from its registration, so your injury claim can still go ahead. If you didn't get the plate, the Nominal Defendant may be the path instead, and your police report becomes even more important.
Car accident claim: suburbs near Revesby Heights
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CTP Lawyer is not a law firm. This page is general information, not legal advice; the independent lawyer you speak with can advise on your own situation.