Inner West · Car accident claims

A car accident claim from Petersham North, sorted by type

CTP covers people, not cars. Knowing which claim is which saves time in the first weeks.

Most people have never made a claim after a crash and don't know where to begin. For people in Petersham North, we start with the basics: were you hurt, was a vehicle damaged, and can the other vehicle be identified? The answers decide who you deal with. Many injury claims run smoothly without a lawyer. When yours needs one, we'll connect you with an independent lawyer.

Postcode: 2049

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  • Helping people in Petersham North & Petersham

Sort your crash into the right claim

Most crashes lead to one or more of the claims below. They go to different places and run under different rules. Start with the card that matches what happened, then follow its link.

  • You were injured

    An injury goes to a CTP insurer

    If anyone in the crash was hurt, even slightly, there is an injury claim to consider. It runs through a CTP insurer, separately from any damage to the cars, with its own forms and deadlines.

    CTP claims in Petersham North
  • Your car was damaged

    Car and property damage is a separate claim

    A damaged car, bike or fence is a property claim. It generally goes to your own insurer or the other driver's property insurer, not to CTP, and we don't handle it. Keep it apart from any injury claim.

    What CTP does and doesn't cover
  • Hit-and-run or uninsured

    A driver who fled or had no Green Slip

    A missing or uninsured vehicle doesn't end an injury claim. The Nominal Defendant stands in for the missing insurer. You'll need to show you tried to identify the vehicle, starting with a prompt police report.

    Uninsured or unidentified vehicles
  • Driving for work

    Driving for work usually brings another scheme first

    A crash while working is usually a work injury as well as a motor accident. Workers compensation generally comes first. You may still be able to claim damages from the at-fault driver's CTP insurer, which is worth checking before you settle anything.

    Crash while working? Quick check
  • Someone died

    When someone died in the crash

    The family of someone who died in a NSW crash may be able to claim funeral expenses and, for dependants, the financial support they lost. Support is available through CTP Assist whenever you're ready to talk.

    After a fatal crash

General information, not legal advice. Some crashes involve more than one claim. Time limits apply.

Petersham North: where crashes happen and what to record

Parramatta Road, Victoria Road and Liverpool Road have kerbside parking and tight lanes, so side-swipes and clipped mirrors are common. Damage to the car is a property matter; any injury goes to a CTP insurer. Around the Parramatta Road shops and Petersham Park, many crashes happen at low speed in car parks, drop-off zones and side streets. A slow bump can still hurt someone, and the kind of claim depends on who was hurt and what was damaged. Hospitals serving the area include Royal Prince Alfred Hospital and Concord Repatriation General Hospital. You don't need an ambulance or an emergency visit to have an injury claim, but a doctor should record your injuries and link them to the crash.

Region
Inner West
Postcode
2049
Local landmarks
Parramatta Road shops · Petersham Park
Main roads
Parramatta Road · Norton Street
Nearest public hospital
Royal Prince Alfred Hospital
A man in a jacket reading through a sheaf of papers on a sofa

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The kinds of claim a car accident can lead to

A crash can create two quite separate claims. One is for injuries to people, which in NSW runs through CTP insurance, the Green Slip every registered vehicle carries. The other is for damage to vehicles and property, which runs through property insurance. They involve different insurers, different forms and different rules. Settling one does nothing to settle the other.

Read next:Which help do I need? Quick check

Reporting the crash and swapping details

For an injury claim, the insurer will usually ask for a police event number, which shows the crash was reported. Police don't attend every crash, but you can generally report one yourself afterwards. Do it promptly, especially if someone was hurt, the other driver left without swapping details, or you suspect they'd been drinking. Keep the number with your claim papers.

If a driver refuses to swap details, don't argue. Note the plate and a description of the car and the driver, and ask anyone nearby whether they saw it. Report the refusal to police with those details. A vehicle's CTP insurer can usually be found from its registration later, provided someone wrote it down.

Read next:CTP claim forms

Small crashes and symptoms that show up later

A crash doesn't need to be dramatic to cause an injury. Low-speed bumps, especially from behind, can strain the neck and back, and some people also feel anxious about driving afterwards. If you're hurt, it's an injury claim, however small the damage to the cars. What matters is that a doctor records your symptoms and links them to the crash.

Deadlines run from the crash

Time limits for an injury claim count from the date of the accident, not the day the pain started. If you're unsure, check early rather than late.

Read next:The 28-day rule for CTP claims

What to collect before the details fade

You don't need everything worked out in the first week, but some things are much easier to collect then than later. Photos, the other vehicle's registration, the names of witnesses and a written note of what happened all help. So does an early visit to a GP, even if you feel mostly fine, because it creates a record that ties any injury to the crash.

  • The other driver's name, address, licence and registration
  • Any police event number you were given
  • A written note of what happened, made that day
  • Hospital or GP paperwork from the first visit

Read next:Checklist for the first 30 days

Hit-and-run and uninsured vehicles: the Nominal Defendant

An unregistered or uninsured vehicle is a different problem from a vehicle that can't be found. If you know which vehicle it was but it had no Green Slip, the Nominal Defendant generally deals with the injury claim instead of an insurer. The driver may still be personally responsible for other losses, which is a separate question to raise with a lawyer.

  • Report it to police promptly and keep the event number
  • Ask nearby businesses and homes about camera footage
  • Keep a dated list of every step you take to trace it

Read next:Uninsured or unidentified vehicles

Who pays for the car, and why it isn't CTP

CTP insurance covers injuries to people. It doesn't pay for repairs, write-offs, towing or hire cars. Those costs usually go through your own comprehensive policy, or a claim against the at-fault driver's property insurer. If the at-fault driver has no property insurance, you may have to pursue them directly. This isn't something we help with, but it's worth knowing where it sits.

Keep the damage records even though CTP doesn't pay for them. Photos of the vehicles, repair quotes and assessor reports can show how hard the impact was and from which direction. They sometimes help the injury claim, for example when an insurer questions whether a low-speed crash could have caused your injuries.

Why a claim check comes before the paperwork

A claim check is a short conversation, by phone or online, about your crash. We look at who was hurt, what was damaged and whether the other vehicle can be identified, then explain where each part goes. Many injury claims never need a lawyer. When one does, for example because the facts are unusual, we'll connect you with an independent lawyer.

Do you need a lawyer for a car accident claim?

Many car accident injury claims are lodged and run without a lawyer, and property damage never comes through us at all. A lawyer is most useful when the kind of claim is unclear or the facts are complicated. These lists give a rough guide.

Often worth talking to a lawyer

  • The insurer doubts that a small crash caused your injuries
  • The vehicle drove off and you're unsure what 'due inquiry and search' needs
  • The other vehicle turned out to be unregistered or uninsured
  • The crash happened in a car park or driveway and cover is questioned

You may not need one

  • The insurer has accepted your injury claim and treatment is approved
  • Treatment and a clear medical record are what you need most right now
  • You just need to know which form to fill in

Whatever kind of claim you have, the injury side rests on medical records. We can point you to doctors and allied health who work with CTP claims and can complete the Certificate of Fitness the insurer asks for.

Not quite your situation?

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CTP Lawyer is not a law firm. This page is general information, not legal advice; the independent lawyer you speak with can advise on your own situation.

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