Northern Beaches · Car accident claims

Car accident claim help after a crash near Forestville

CTP covers people, not cars. Knowing which claim is which saves time in the first weeks.

Most people have never made a claim after a crash and don't know where to begin. For people in Forestville, we start with the basics: were you hurt, was a vehicle damaged, and can the other vehicle be identified? The answers decide who you deal with. Many injury claims run smoothly without a lawyer. When yours needs one, we'll connect you with an independent lawyer.

Postcode: 2087

  • Free claim check, no obligation
  • By phone & online, no office to visit
  • Helping people in Forestville & Killarney Heights

Sort your crash into the right claim

After a crash, the kind of claim depends on what happened: who was hurt, what was damaged, whether the other vehicle can be found, and whether you were working. Pick the card closest to your situation. Some crashes fit more than one.

  • You were injured

    An injury goes to a CTP insurer

    Injuries from a crash in NSW are generally claimed through CTP insurance, whoever caused the crash. The claim usually goes to the insurer of the vehicle at fault. Lodging early matters, so aim to lodge within 28 days if you can.

    CTP claims in Forestville
  • Your car was damaged

    Car and property damage is a separate claim

    CTP covers people, not cars. Repairs usually go through your own comprehensive insurance or a claim against the at-fault driver or their insurer. It isn't something we help with, but it shouldn't delay your injury claim.

    What CTP does and doesn't cover
  • Hit-and-run or uninsured

    A driver who fled or had no Green Slip

    A missing or uninsured vehicle doesn't end an injury claim. The Nominal Defendant stands in for the missing insurer. You'll need to show you tried to identify the vehicle, starting with a prompt police report.

    Uninsured or unidentified vehicles
  • Driving for work

    Driving for work usually brings another scheme first

    A crash while working is usually a work injury as well as a motor accident. Workers compensation generally comes first. You may still be able to claim damages from the at-fault driver's CTP insurer, which is worth checking before you settle anything.

    Crash while working? Quick check
  • Someone died

    When someone died in the crash

    The family of someone who died in a NSW crash may be able to claim funeral expenses and, for dependants, the financial support they lost. Support is available through CTP Assist whenever you're ready to talk.

    After a fatal crash

General information, not legal advice. Some crashes involve more than one claim. Time limits apply.

Local roads, car parks and claims near Forestville

Without a rail line, many Northern Beaches residents rely on their car. If a crash leaves it off the road, that's a property matter; any injury is claimed through CTP, which has its own deadlines. Near the Forestville shopping village or anywhere else, a crash in a car park or private driveway can still lead to an injury claim through CTP. Where exactly it happened matters, so write it down while you remember. Whether it was on Warringah Road or a quiet street, the same claim rules apply: injuries go to a CTP insurer, and damage to cars goes through property insurance. Record the location precisely either way.

There's no need to travel to Chatswood to sort out a claim. From Forestville, our claim check runs by phone and online, and it tells you which kind of claim the crash has actually given you.

Region
Northern Beaches
Postcode
2087
Local landmarks
Forestville shopping village · Garigal National Park
Main roads
Warringah Road · Forest Way
Distance to Chatswood
~5 km
A man in a jacket reading through a sheaf of papers on a sofa

Free claim check

Sort out your claim in one call

Wherever in NSW the crash happened, the check is by phone or online. It's free, and any next step is your call.

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An injury claim and a damage claim are different claims

Start by separating what was hurt from what was broken. Injuries to you or anyone else in the crash belong to an injury claim with a CTP insurer. Damage to your car, your phone or a fence belongs to a property claim with your own insurer or the other driver's. Most confusion in the first weeks comes from mixing the two up.

Read next:What can I claim? Quick check

Who pays for the car, and why it isn't CTP

If only property was damaged and nobody was hurt, there is no CTP claim, and the matter is between the drivers and their property insurers. We don't handle those claims. If someone was hurt as well, keep the two apart in your paperwork and your head. The repair claim can take weeks; the injury claim has deadlines that keep running regardless.

Be careful with anything you sign to settle the car side. Property insurers sometimes ask for a signed release when they pay. Read what it covers before you sign, and if it seems to mention injuries as well as property, get advice first. A release about your car should not quietly close off an injury claim.

When the other driver won't give their details

A police report made close to the time is useful evidence that the crash happened when and how you say. If police came to the scene, ask for the event number before they leave. If they didn't, report it yourself as soon as you can. Insurers generally treat a claim with no police record more cautiously, so it's worth the effort even for a small crash.

If a driver refuses to swap details, don't argue. Note the plate and a description of the car and the driver, and ask anyone nearby whether they saw it. Report the refusal to police with those details. A vehicle's CTP insurer can usually be found from its registration later, provided someone wrote it down.

Read next:CTP claim forms

What to collect before the details fade

You don't need everything worked out in the first week, but some things are much easier to collect then than later. Photos, the other vehicle's registration, the names of witnesses and a written note of what happened all help. So does moving early on the claim itself, because the time limits run from the day of the crash, not from when you decide to claim.

  • Photos of both vehicles, the scene and any injuries
  • The other driver's name, address, licence and registration
  • Any police event number you were given
  • Names and phone numbers of any witnesses

Read next:Checklist for the first 30 days

When a low-speed bump turns into an injury claim

People often decide not to claim because they 'only' had a small crash, then find weeks later that the injury isn't settling. By then the deadlines have been running since the day of the crash. If you were sore after a collision, it's sensible to keep a note of how you've been and the dates, and at least find out what claim you have, even if you never end up needing it.

Deadlines run from the crash

Even if you're not sure the injury is serious, check your deadlines early. They start on the day of the crash, not when you first notice symptoms.

Read next:The 28-day rule for CTP claims

No insurer to claim from? What happens then

An unregistered or uninsured vehicle is a different problem from a vehicle that can't be found. If you know which vehicle it was but it had no Green Slip, the Nominal Defendant generally deals with the injury claim instead of an insurer. The driver may still be personally responsible for other losses, which is a separate question to raise with a lawyer.

  • Report it to police promptly and keep the event number
  • Note the colour, make, model and direction of travel
  • Keep a dated list of every step you take to trace it

Read next:Uninsured or unidentified vehicles

Not sure which claim you have? Start with a free check

Getting the claim type right early saves time and avoids missed deadlines. There's no charge for the claim check and no obligation to go further. It covers the injury side of a car accident, and it tells you honestly if your claim doesn't need a lawyer at all. Property damage we'll simply point back to your insurer.

Do you need a lawyer for a car accident claim?

Many car accident injury claims are lodged and run without a lawyer, and property damage never comes through us at all. A lawyer is most useful when the kind of claim is unclear or the facts are complicated. These lists give a rough guide.

Often worth talking to a lawyer

  • You were driving for work and aren't sure which claim comes first
  • A property insurer wants a signed release that may mention injuries
  • The vehicle drove off and you're unsure what 'due inquiry and search' needs
  • You're past 3 months from the crash and haven't claimed yet

You may not need one

  • The insurer has accepted your injury claim and payments have started
  • Only your car was damaged and nobody was hurt
  • You just need to know which form to fill in

If a small crash has left you sore, it can still be an injury claim. The deadlines run from the day of the crash, not from when the pain started, so don't wait to find out. The 28-day rule

Not quite your situation?

Frequently asked questions

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CTP Lawyer is not a law firm. This page is general information, not legal advice; the independent lawyer you speak with can advise on your own situation.

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