Canterbury-Bankstown · Car accident claims

Traffic accident claims for people in Belfield

Just had a crash? Sort out the claim first, then the paperwork.

The words get confusing quickly after a crash: CTP, Green Slip, third party property, comprehensive, Nominal Defendant. For people in Belfield, we translate them into one plain answer about the kind of claim you have. Then we point you to the next step, which might be lodging an injury claim yourself, contacting your own insurer about the car, or talking to an independent lawyer.

Postcode: 2191

  • Free claim check, no obligation
  • By phone & online, no office to visit
  • Helping people in Belfield & Strathfield South

What kind of claim is this?

Most crashes lead to one or more of the claims below. They go to different places and run under different rules. Start with the card that matches what happened, then follow its link.

  • You were injured

    An injury goes to a CTP insurer

    Injuries from a crash in NSW are generally claimed through CTP insurance, whoever caused the crash. The claim usually goes to the insurer of the vehicle at fault. Lodging early matters, so aim to lodge within 28 days if you can.

    CTP claims in Belfield
  • Your car was damaged

    Car and property damage is a separate claim

    A damaged car, bike or fence is a property claim. It generally goes to your own insurer or the other driver's property insurer, not to CTP, and we don't handle it. Keep it apart from any injury claim.

    What CTP does and doesn't cover
  • Hit-and-run or uninsured

    A driver who fled or had no Green Slip

    A missing or uninsured vehicle doesn't end an injury claim. The Nominal Defendant stands in for the missing insurer. You'll need to show you tried to identify the vehicle, starting with a prompt police report.

    Uninsured or unidentified vehicles
  • Driving for work

    Driving for work usually brings another scheme first

    If you were driving for work, you generally need to claim workers compensation through your employer's insurer first, and CTP benefits are generally not paid on top. A CTP damages claim against an at-fault driver may still be possible, so get advice.

    Crash while working? Quick check
  • Someone died

    When someone died in the crash

    The family of someone who died in a NSW crash may be able to claim funeral expenses and, for dependants, the financial support they lost. Support is available through CTP Assist whenever you're ready to talk.

    After a fatal crash

General information, not legal advice. Some crashes involve more than one claim. Time limits apply.

Starting a claim after a crash in Belfield

Crashes on Henry Lawson Drive or King Georges Road are claimed the same way as anywhere else. If you'd find it easier to sort out your claim in another language, CTP Assist on 1300 656 919 can arrange an interpreter. Around the Belfield shopping village and Roberts Park, many crashes happen at low speed in car parks, drop-off zones and side streets. A slow bump can still hurt someone, and the kind of claim depends on who was hurt and what was damaged. Local traffic runs on Burwood Road, Punchbowl Road and Croydon Avenue. After a crash on any of them, move somewhere safe before exchanging names, addresses and registration numbers. If anyone is hurt, report it to police and keep the event number for the claim.

Belfield sits roughly 12 km from the Sydney CBD, and you don't need to go anywhere to sort out your claim type. The claim check is by phone and online, and injury claims can be lodged online too.

Region
Canterbury-Bankstown
Postcode
2191
Local landmarks
Belfield shopping village · Roberts Park
Main roads
Burwood Road · Punchbowl Road
From the Sydney CBD
~12 km
A clipboard of blank forms, folders and pens laid out on a wooden desk

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We'll check the injury side of your crash, flag any deadlines, and point you to a lawyer only if your claim needs one.

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An injury claim and a damage claim are different claims

Most car accident claims fall into a few types. There's the injury claim, made to a CTP insurer. There's the damage claim, made through property insurance. And there are the harder cases: a vehicle that drove off, a vehicle with no insurance, or a crash while you were working. Each goes somewhere different, which is why sorting yours out comes first.

Read next:What can I claim? Quick check

Starting a claim well in the first week

You don't need everything worked out in the first week, but some things are much easier to collect then than later. Photos, the other vehicle's registration, the names of witnesses and a written note of what happened all help. So does moving early on the claim itself, because the time limits run from the day of the crash, not from when you decide to claim.

  • Photos of both vehicles, the scene and any injuries
  • Any police event number you were given
  • Names and phone numbers of any witnesses
  • Receipts for anything you've paid out since the crash

Read next:Checklist for the first 30 days

When the other vehicle drove off or wasn't insured

For an unidentified vehicle, you must make 'due inquiry and search' to try to find it. In practice that means reporting to police promptly, asking witnesses, checking for camera footage and noting anything you remember about the vehicle. Keep a record of each step you take. The Nominal Defendant will want to see that a genuine effort was made.

  • Note the colour, make, model and direction of travel
  • Take the details of anyone who stopped or saw it
  • Keep a dated list of every step you take to trace it

Read next:Uninsured or unidentified vehicles

Who pays for the car, and why it isn't CTP

If only property was damaged and nobody was hurt, there is no CTP claim, and the matter is between the drivers and their property insurers. We don't handle those claims. If someone was hurt as well, keep the two apart in your paperwork and your head. The repair claim can take weeks; the injury claim has deadlines that keep running regardless.

If you don't have comprehensive insurance and the other driver was at fault, their property insurer is usually the first place to ask about repairs. Where the other driver has no property cover at all, the options are narrower and may involve dealing with them directly. None of this changes your right to make an injury claim through CTP.

Reporting the crash and swapping details

A police report made close to the time is useful evidence that the crash happened when and how you say. If police came to the scene, ask for the event number before they leave. If they didn't, report it yourself as soon as you can. Insurers generally treat a claim with no police record more cautiously, so it's worth the effort even for a small crash.

If a driver refuses to swap details, don't argue. Note the plate and a description of the car and the driver, and ask anyone nearby whether they saw it. Report the refusal to police with those details. A vehicle's CTP insurer can usually be found from its registration later, provided someone wrote it down.

Read next:CTP claim forms

When a low-speed bump turns into an injury claim

Pain or stiffness sometimes shows up a day or two after a crash. If that happens, it can still be an injury claim. The time limits for claiming run from the date of the accident, not from when symptoms began, and lodging within 28 days of the accident means weekly payments can generally be back-paid to the day after it. Beyond 3 months, a late claim needs a full and satisfactory explanation.

Deadlines run from the crash

Even if you're not sure the injury is serious, check your deadlines early. They start on the day of the crash, not when you first notice symptoms.

Read next:The 28-day rule for CTP claims

Not sure which claim you have? Start with a free check

If you've read this far and still aren't sure which claim you have, that's normal. Our free claim check starts with what happened and works out which claim, or claims, the facts support. We'll tell you plainly if something isn't a CTP matter, such as car repairs. If it is, we'll point you to the next step, which is often simply lodging the injury claim yourself.

When a car accident claim needs legal help

Whether you need a lawyer depends on the kind of claim you have and how smoothly it's going. A straightforward injury claim against an identified, insured vehicle often doesn't need one. The points below show when advice is commonly worth it.

Often worth talking to a lawyer

  • The other driver disputes that the crash happened the way you say
  • The crash happened in a car park or driveway and cover is questioned
  • Someone died in the crash and the family needs guidance
  • The vehicle drove off and you're unsure what 'due inquiry and search' needs

You may not need one

  • The other driver gave full details and police have the event number
  • You just need to know which form to fill in
  • Only your car was damaged and nobody was hurt

Damage to your car is a separate matter from any injury. Repairs go through property insurance, while injuries go to a CTP insurer, so keep the two claims apart from the start. CTP forms

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CTP Lawyer is not a law firm. This page is general information, not legal advice; the independent lawyer you speak with can advise on your own situation.

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